Baskin-Robbins

I wanted to share this disgusting experience when we ordered through Door dash. We ordered a banana split and a sundae which we received dripping all over the place where it had melted. But the disgusting part was when we opened the bag it smelled strongly of cannibas or Marijuana. Door dash offered a 5.00 credit. Way to go Baskin Robbins!!!!!!!

This literally deserves no stars at all. They got nothing but kids running the store and left 4 cars at the drive through for literally 20 minutes and then they come up with the excuse that the “headset wasn’t working” when this has happened multiple times at different occasions

Super small kids size scoops on adult sundaes....and even when I mentioned it I just got a look. No greeting, no smile, no any kind of welcoming not even to the people before or after us...Several signs for what ice cream was displayed not in place or not in proper place...no napkins out....only giving a 2 because they actually had baseball nut. Other employee disappeared and no, there were no ppl in drive thru

This location never answers their phone.

Service: 1

Not good service..

Went thru the drive- thru at 7:22 pm on 090924, ck # 20194, at the Baskin Robbins on Edgemere, Nicole was the person who waited on me. My order was taken, I had to repeat, BUT then I get to the window and she asked what I ordered, advised her, she pushed the card reader out and I put my card in, told her it says "disconnected", she thrusts the card reader again without a word, I advise her of the same thing. She says, "Give me the card." I did, and then she just walked away, comes back with my receipt and card and cup of ice cream, hands it to me and walks away. What happened to CUSTOMER SERVICE!?! Won't be going back there again!!

Atmosphere: 1

Food: 5

Service: 1

Horrible service went with my family today.
Two young girls were laughing and never took our order. Three cars in front of us also left.
Never again will we return.
No customer service, need new employees and management.

Wish they had more lactose free options.

Atmosphere: 4

Food: 4

Service: 4

Thank you for the great service.

Parking: Of course, they were all visiting 31 flavors.

Atmosphere: 1

Food: 4

Service: 4

Recommended dishes: Banana Split

Amazing customer service ??

Atmosphere: 5

Food: 5

Service: 5

If I could give zero stars I would. This place “sells” ice cream but never has anything. You should just close your doors as you clearly suck at what you are meant to do

Atmosphere: 1

Food: 1

Service: 1

This oreo mocha is super good ?

Atmosphere: 5

Food: 5

Service: 5

This oreo mocha is super good 👌

Always out of something, most times multiple items.

Atmosphere: 3

Food: 4

Service: 2

Amazing service!! Very sweet girls sadly didn’t get their names.