Big Lou's Icehouse
1188 N Yarbrough Dr, El Paso
(915) 346-2961
Recent Reviews
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The service from this place is absolute garbage. My bartender Ashley or whatever her name is ignored me multiple times, not only that she put an extra 5 dollar tip on my receipt after I gave her a cash tip. The "owner" who drinks there possibly every night is just as bad talking to me very condescendingly, when I first went to get my money back, was no help. The next day i went to get my money is when he decided to speak to me appropriately when my husband was there with me. I will never come back to this bar, and for anyone who does come to this bar pay attention to how much you spend and how much of a tip you leave because if the bartenders WILL take more if they don't like your amount.
Service: 1
Do not go to this bar!! I went to notify them they charged me the wrong amount and said they would give me back my money. I went 2 times. Talked to young man with long hair. Now they just charged me 17 dollars for one dos x’s!!!!!! What scam artist. The bartender name is Ashely. She has red hair and always look as if she’s been drinking on the job.
I will be filing a police report. Do not go to this bar!
Atmosphere: 1
Food: 1
Service: 1
Good music, reasonable prices.
Atmosphere: 4
Service: 5
The beers are cold, the food is warm and delicious. The service quick with a smile. Great place to meet friends and listen to great music. DJ on the weekends.
Thank you
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gorditas, Flautas, Chicken Strips
Great service, very decent food for a bar the burgers are good and last night I had the grilled chicken salad. It was great. The lettuceand other greens were chopped very fine so it was a pleasure to eat without chopping it up with a knife. Chicken was very good. I would highly recommend it.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Salad, Bacon Burger
The hang out place the red beers are always on point
It's a cool little place. Met a friend there for dinner, and really enjoyed meeting the owner and all the people that work there. The food was good, and the club soda was cold! ?
Atmosphere: 4
Food: 4
Service: 4
ITS A FUN PLACE AND EXCITEING.BUT IF THIS IS WHERE JOHN FERGISON HANGS OUT THEN IM OUTY.JOHN HANDY MAN 6.4 IS A BIG COWARD .AND WOMAN ABUSER..LIKES TO HIT WEMON ONLY LETS SEE IF HE CAN DO THAT TO A MAN.OUR SOCIETY HAS NO PLACE FOR PEOPLE LIKE HIM ..OR CHILD ABUSERS.OR ANY ABUSER OR BULLIES..EVERY DOGY HAS HIS DAY.GOOD LUCK IN JAIL COWARD.WOMEN ABUSER.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Wings
Not enough wait staff to take orders for drinks and food.
Atmosphere: 5
Food: 5
Service: 3
Well if the food is anything like the service I want no part of it!! The bartender seem to always seem to be preoccupied talking to themselves or the owner at the end of the bar and not waiting on their customers! Oh you walk in and they are very attentive but after that you won’t see them again!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Kid-friendliness: Kids are allowed before 9pm when the kitchen closes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gorditas, Flautas, Wings, Bacon Burger, French Fries Basket
It's a cool club like feel and scene . The dj jamming Joey un trust worthy. Food is
Atmosphere: 4
Food: 2
Service: 2
The food didn't fail to amaze me. It tasted really good. But 2 orders of gorditas weren't ready until Like halfway through 3 people meals and a couple that went like 30 min into the my meal. But over all everything was good. They apologized and everything tasted sooooo delicious. I go to eat the gorditas. Never failed to TASTE SOOOOO DELICIOUS
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Gorditas, Single Burger
I was going to this bar for a while and loved it. It was so much fun, great music and service. I don't know what changed but the bartenders now won't listen to you unless you're a guy. I have gone multiple times when it's busy and when it isn't and service is horrible. To the point, I had to ask the guy next to me to order my drink because not just 1 bartender but 2 would ignore me when I'm literally in front of their face and rather take his order than mine. I've worked in customer service for over 15 years and this is absolutely unacceptable. It's sad to say I'm not the only one with the same issue.
Great place to stop for a beer, or to watch a game, service is great, people are friendly, prices are fair. Flautas are good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Flautas
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