BJ's Restaurant & Brewhouse

Today I visited BJ’s Restaurant in El Paso, Texas with my husband and toddler. This was our second visit, and unfortunately, our second disappointment.

I ordered the chicken Alfredo along with the Korean sticky ribs, and my husband ordered the lemon pepper wings and fries. My entrée tasted like a frozen meal that had been thawed and microwaved. Shortly after eating, I became physically ill. My husband’s wings were severely burnt, tasting as if they were cooked in old, reused grease.

What’s most disappointing is that both the cook and the waitress seemed perfectly fine bringing this food out, despite its obvious poor quality. This is food I wouldn’t even serve to a pet.

Dining out is not cheap, and this was money we did not have to waste on such an unacceptable experience. Given that this is now the second bad experience at this location, I will need to seriously reevaluate ever returning.

Very disappointed.

Atmosphere: 3

Food: 1

Service: 3

Great place. Good variety of food. Staff is great!

Atmosphere: 4

Food: 4

Service: 4

Waiter was ablsolutely everywhere but our table had to ask her repeated times for items then had to ask other waiters

I love the food at Bjs however any time i want to go dine in i have to second guess it because Ive had bad experiences with the service. It takes forever to get greeted (even when they aren’t super busy). One time my friends and I got sat in a section where there wasn’t even a server assigned. Another server approached us and asked if we got greeted when we told him no he asked us to move bc there were no servers in that section. I’ve also experienced someone get kicked out of their seat bc they were told by someone else to sit wherever but a host told them to move because it was “reserved” for someone else so they awkwardly had to get up and move. But the food is really really good but I don’t think it’s worth it to have to deal with the service.

Atmosphere: 3

Food: 5

Service: 2

Visited this past weekend. Nice place to stop by server was very kind food was basic but good would try again maybe earlier in the day.

Atmosphere: 4

Food: 3

Service: 4

Love this place. Calm. Food is excellent. Staff is friendly.

Atmosphere: 5

Food: 5

Service: 5

we went for a quick dinner around 8pm, got sat and went about 10-15min without being greeted or even acknowledged. disappointed!

Atmosphere: 1

Food: 1

Service: 1

Really bad service waited 20 minutes to be helped asked a server if she could help with a to go order and answered rudely and just left had to wait other 10 minutes, when order was ready since the begging

Service: 1

We enjoyed a great dinner w/ drinks, & an amazing dessert! Our server was wonderful & made great recommendations!The Dubai pizookie was phenomenal!!

Atmosphere: 5

Food: 5

Service: 4

Good food and Atmosphere

Atmosphere: 4

Food: 4

Service: 4

it was okay. a step up from an applebees or
chili's because of their hand crafted root and ginger beers (they are super sweet and are a nice treat). One vegan option that was a good portion - tasted ok and got better with some tobasco. My friends enjoyed their salads and hotwings

Atmosphere: 3

Food: 3

Service: 5

Great food, great dining experience and our waitress, Savina, went above and beyond. Will definitely come again.

Atmosphere: 5

Food: 5

Service: 5

Savina was an excellent waitress and our food was great. Will definitely be back.

Atmosphere: 5

Food: 5

Service: 5

Our server Savina was very welcoming and professional. She was knowledgeable about the menu and gave suggestions on deserts. We opted for the monkey bread pizookie. I highly recommend.

Atmosphere: 5

Food: 5

Service: 5

GREAT service for a large table. I really appreciated her attentiveness. Food was good and what one would expect from a beer and pizza brewhouse. I was pleasantly surprised by the ambiance and the lower noise level that allowed us to have good conversations. I will return!