Service here sucks you have one employee take your order and another charge you and they don't pay attention to what you order got home excepting 4 meals and only got there the only good thing is th bill was right
Service: 1
Bernadette Cortez
This place is clean the people are friendly and kind ! Super helpful and really make you feel welcomed !
Atmosphere: 4
Food: 5
Service: 5
Darsea Andaverde
We have driven past this place often since we live so close and finally decided to try it on 3/30/24. Chicken is my main protein so I was excited to try some tenders that were close to home. I got spicy while my husband got original. The spicy was fine, not super crazy but ok enough to eat. The original was dry and almost gummy.The major disappointment came on the French fries. They were stale and practically hollow like they had taken the prior days fries stuck them under a heat lamp and then refried them when they got an order. For the price that it was, this was super disappointing.
Atmosphere: 2
Food: 1
Service: 3
R GX
Boss chicken had two employees on top of eachother, which is very unprofessional for their operation. whoever these employees are i hope to see a change in this establishment.
Atmosphere: 3
Food: 4
Service: 2
Cess Solz
1st time visiting and I must say...it was Ahhh-Mazing. Food was really tasteful and fresh...definitely will come again
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Custard, Chicken and Fries, Hot Fudge Salted Sundae, Chili Cheese Dog
Destiny Deyanne
Went by for a quick order of Boss Bites & WOW ! ? definitely met my expectations ! Kudos to the cook ! ?? I will definitely be back . Boss Eastlake is the
Atmosphere: 5
Food: 5
Service: 5
SANDRA HERRERA
Great food but service is bad. Rude associate at the drive thru, came to window and still rolled her eyes.
Atmosphere: 3
Food: 5
Service: 1
Marissa De La Rosa
Food was great, customer service of the person that took our order way great but a 40 minute wait time at the drive thru was terrible.
Atmosphere: 1
Food: 5
Service: 1
Leila Herrera
Managers Naomi and Ashley where soKind and they had such fast service and amazing customer service they carried the bags to my car and even opened the door for me I willDefinitely be coming more often
I had been a loyal guest of this restaraunt for about 2-3 years. These last few visits like today had been beyond disappointing. The cashiers had gotten my order wrong when I had ordered a sandwhich. And don't even get me started on the signature tea and the sauces. I had ordered coconut tea and mango tea and there was no sugar. What kind of tea has no sugar in it? You guys used to be so much better, but the service and managment doesn't even begin to describe how incompitent this establishment is. Then when I ordered tenders the previous visit, I was only given 2 sauces instead of 3 for my 3-4 tender meal. I can agree with following fast food job rules, but don't be stingy with the sauces. And the amount of sauce thats poured into each plastic container by these employees isnt enough for that amount of tenders. There's a prime difference from just "doing your job" and "doing your job correctly". You need to seriously reconsider who you're hiring and have a competent adult managing the place, not a child, not a barely graduated teenager managing the establishment. Don't be surprised if business and lower ranking reviews are increasing with the way you're making these despicable changes. And don't think customer's dont notice these sudden changes because we definitely do.ChatGPT
I thought that it would be good but I had no idea exactly how good it was !!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: El Patron Chicken Sandwich Combo
Ariana Garbela
The food is pretty good and the service is cordial and friendly. However, it is way too expensive. We spent $35 dlls in simple hotdogs for three people, one of the most inexpensive food to make. I know everything out there is pretty expensive nowadays, but I thought this was a over the top for fast food. As expensive as it is, I don't think I will be coming back anytime soon.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chili Cheese Dog
J. Angel
I'd never been to a Boss restaurant before, so I had no expectations when I ordered.I must say I was fairly impressed by the food here. The chicken tenders were well cooked and the fries were crispy, thic and hot, just like I like them.I can omly reccommend the staff here to give out more packets of ketchup on each order because 2 is not enough, I believe.
Atmosphere: 5
Food: 5
Service: 5
Ida Cantu
Very slow, waited in line for over 20 minutes. Cars behind me were leaving because it was taking too longVegetarian options: None on the menu
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: El Patron Chicken Sandwich Combo
Krysay Acosta
I hadnt had Boss in about 3yrs so decided to give them a try since they have a deal going on. We went through the drive through, no cars in front of us. We waited a while before we got our food. I live right around the corner and my food was not hot, the tenders were smaller than I expected, dry, and not crispy at all. The only thing that was ok was the bread. Im a big Canes fan and thought I'd give boss a try since they're closer but I was disappointed. Canes is worth the drive.
Service here sucks you have one employee take your order and another charge you and they don't pay attention to what you order got home excepting 4 meals and only got there the only good thing is th bill was right
Service: 1
This place is clean the people are friendly and kind ! Super helpful and really make you feel welcomed !
Atmosphere: 4
Food: 5
Service: 5
We have driven past this place often since we live so close and finally decided to try it on 3/30/24. Chicken is my main protein so I was excited to try some tenders that were close to home. I got spicy while my husband got original. The spicy was fine, not super crazy but ok enough to eat. The original was dry and almost gummy.The major disappointment came on the French fries. They were stale and practically hollow like they had taken the prior days fries stuck them under a heat lamp and then refried them when they got an order. For the price that it was, this was super disappointing.
Atmosphere: 2
Food: 1
Service: 3
Boss chicken had two employees on top of eachother, which is very unprofessional for their operation. whoever these employees are i hope to see a change in this establishment.
Atmosphere: 3
Food: 4
Service: 2
1st time visiting and I must say...it was Ahhh-Mazing. Food was really tasteful and fresh...definitely will come again
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Custard, Chicken and Fries, Hot Fudge Salted Sundae, Chili Cheese Dog
Went by for a quick order of Boss Bites & WOW ! ? definitely met my expectations ! Kudos to the cook ! ?? I will definitely be back . Boss Eastlake is the
Atmosphere: 5
Food: 5
Service: 5
Great food but service is bad. Rude associate at the drive thru, came to window and still rolled her eyes.
Atmosphere: 3
Food: 5
Service: 1
Food was great, customer service of the person that took our order way great but a 40 minute wait time at the drive thru was terrible.
Atmosphere: 1
Food: 5
Service: 1
Managers Naomi and Ashley where soKind and they had such fast service and amazing customer service they carried the bags to my car and even opened the door for me I willDefinitely be coming more often
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Custard, Oreo Cheesecake, Chocolate Chip
I had been a loyal guest of this restaraunt for about 2-3 years. These last few visits like today had been beyond disappointing. The cashiers had gotten my order wrong when I had ordered a sandwhich. And don't even get me started on the signature tea and the sauces. I had ordered coconut tea and mango tea and there was no sugar. What kind of tea has no sugar in it? You guys used to be so much better, but the service and managment doesn't even begin to describe how incompitent this establishment is. Then when I ordered tenders the previous visit, I was only given 2 sauces instead of 3 for my 3-4 tender meal. I can agree with following fast food job rules, but don't be stingy with the sauces. And the amount of sauce thats poured into each plastic container by these employees isnt enough for that amount of tenders. There's a prime difference from just "doing your job" and "doing your job correctly". You need to seriously reconsider who you're hiring and have a competent adult managing the place, not a child, not a barely graduated teenager managing the establishment. Don't be surprised if business and lower ranking reviews are increasing with the way you're making these despicable changes. And don't think customer's dont notice these sudden changes because we definitely do.ChatGPT
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I thought that it would be good but I had no idea exactly how good it was !!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: El Patron Chicken Sandwich Combo
The food is pretty good and the service is cordial and friendly. However, it is way too expensive. We spent $35 dlls in simple hotdogs for three people, one of the most inexpensive food to make. I know everything out there is pretty expensive nowadays, but I thought this was a over the top for fast food. As expensive as it is, I don't think I will be coming back anytime soon.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chili Cheese Dog
I'd never been to a Boss restaurant before, so I had no expectations when I ordered.I must say I was fairly impressed by the food here. The chicken tenders were well cooked and the fries were crispy, thic and hot, just like I like them.I can omly reccommend the staff here to give out more packets of ketchup on each order because 2 is not enough, I believe.
Atmosphere: 5
Food: 5
Service: 5
Very slow, waited in line for over 20 minutes. Cars behind me were leaving because it was taking too longVegetarian options: None on the menu
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: El Patron Chicken Sandwich Combo
I hadnt had Boss in about 3yrs so decided to give them a try since they have a deal going on. We went through the drive through, no cars in front of us. We waited a while before we got our food. I live right around the corner and my food was not hot, the tenders were smaller than I expected, dry, and not crispy at all. The only thing that was ok was the bread. Im a big Canes fan and thought I'd give boss a try since they're closer but I was disappointed. Canes is worth the drive.
Food: 1
Service: 3