Burger King
13471 Sergeant Major Blvd, El Paso
(915) 566-8032
Recent Reviews
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Incompetent employees! Never know how to give you the right order & the get attitude when you try letting them know they gave you the wrong thing.
Atmosphere: 1
Food: 1
Service: 1
So for customer service on base the rudeness is high, I am in uniform and I want to have a meal why should I feel like they looking funny at me and not mention every time they gave me the wrong sandwich.
Service: 1
30 minutes waiting at the drive thru. Smh
Waited 30 minutes in the drive-thru just to be told at the PICK-UP window, they don’t accept Apple Pay
I ordered two whoppers with no onions, no cheese, lettuce, tomato, and pickles. I received two whoppers with onions with cheese and then I went to change it and they still gave me a substandard meal.
Atmosphere: 1
Food: 1
Service: 3
Excellent service
Atmosphere: 5
Food: 5
Service: 5
Starting at the hours on Saturday, says open but not an employee in sight. Fix your posted hours if you’re not open.
Unlike most Burger Kings, this location is petty with sauces and a cup for water. They charge for little things. 25 cents for a ranch or Buffalo Sauce and standard small cup price for a water cup.
Most Burger Kings are willing to provide these things as complementary items if you are willing to buy food from them.
Occasionally, I buy food from this establishment, but I primarily try to stay away.
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Whopper
Every day that I come here and the staff are extremely professional and friendly in particular Amber is always smiling and gives a greeting to customers, great service on her part!
Atmosphere: 4
Food: 4
Service: 5
The staff is always friendly, and the food is always fresh!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 8 PC Chicken Nuggets, Bacon Double Cheeseburger, French Fries
Restaurantji Recommends
Great Food
Great Service
10/10 would eat there again
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soft Serve Cup, Flame Grilled Beef, French Fries
Manage is a bootlicker for corporate charged me $2.29 for a small cup of water fill with an incredible amount of ice, awful human being to charge for a little cup of water.
I even ordered a cup of iced of coffee so I don't look a freeloader and she still charged every single time that manager has been nasty and I wish I had her name.
Wheelchair accessibility: None. There is no wheelchair ramp to get directly in and no automatic doors.
Atmosphere: 1
Food: 1
Service: 1
Why they don’t fill up my fries. They also over charged me $3 what… old nuggets and my whopper burger patty was cold and stale they don’t care about people’s health serving food that’s been sitting for hours I’m beyond disappointed
Atmosphere: 1
Food: 1
Service: 1
Person on the drive thru right now is rude. She has a really bad customer service. When I said how she doin when i got to the window and twhen i received my food and say thank u to her thenshe just stayed quiet. People like her dont deserve to be working as a customer service. Put her in the cook line or fire her
Missed an entire order. not the first time this has happened. The one on torch is better.
Food: 3
Service: 1
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