Burger King

13471 Sergeant Major Blvd, El Paso
(915) 566-8032

Recent Reviews

Philip Gano

Person on the drive thru right now is rude. She has a really bad customer service. When I said how she doin when i got to the window and twhen i received my food and say thank u to her thenshe just stayed quiet. People like her dont deserve to be working as a customer service. Put her in the cook line or fire her

Bri Bstandig

Tried going through the drive thru and the lady literally said someone ordered a huge order and she is understaffed and to come into the lobby? My husband offered to wait and she still said to come inside. My husband worked all day why would he want to come inside?W hat makes a difference if it's drive through or lobby? Very unprofessional

Service: 1

S A

Missed an entire order. not the first time this has happened. The one on torch is better.

Food: 3

Service: 1

Martavious-Deshon Hardrick

Always do something wrong make my food wrong take forever to make my food, or are out of all meats

Combatant 14

I was retired before I got my order lmaoooo

Bernie

Food is what it is. Customer service is bad. Recommend employer to hire people that actually want to work and work in fast food.

Nouse Foraname

They can't handle more than one order at a time. I've never been to a BK that will wait until an order is complete before taking another order.

Atmosphere: 1

Food: 4

Service: 1

Erique L Henley Sr.

Essential items were missed on my whopper

Ed

Fresh breakfast in the mornings but prepared to wait if it's before 9AM because we all lazy. Courteous staff and orders are always accurate.

Raymond Kent

The wait time and customer service at this Burger King location is one of the worst experiences that I can report. 10-23 minutes for fast food every time.

Vonny Baby

They seen the line was all the way to the end and allow people to sit and wait until they get to the speaker to order to tell them there is no beef products at this point of waiting 10-20 minutes in line and can't turn away what else can you do. They should have someone or a sign tell people this before having them wait??‍♀️

cristy meza

Takes forever. Line for drive thru, horrible.I work on post and get an but for lunch. Spent my hour in line and ordering.

Bobby Upton

The staff were very friendly the food was hot and fresh

Dylan Mermis

As of December 14, 2021, this restaurant is not open past 4pm. They have not updated their hours and will cause you to go out of your way just to find out they are closed. Avoid this restaurant after 4pm.

Ed (Cruze Control)

Fresh breakfast in the mornings but prepared to wait if it's before 9AM because we all lazy. Courteous staff and orders are always accurate.

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