Order 63 was incomplete it should have onion rings and cheese and they gave us just plain whopper
Koto Octopus
I loved the restaurant!
Atmosphere: 5
Food: 5
Service: 5
Daisy Gonzalez
Super food and incredible customer service
Atmosphere: 5
Food: 5
Service: 5
Tolo
Enjoyed the experience
Atmosphere: 5
Food: 5
Service: 5
Adrian Rivas
We ordered GrubHub because we wanted to stay at home, but BK messed up our order. I asked the driver, and they said that was all they handed them. I had to actually drive to the BK because no one would answer the phone, and when I got there, they knew exactly why I was there. Instead of apologizing they laughed at the fact that I had yo drive there myself.
Atmosphere: 1
Food: 3
Service: 1
Monica Avina
I am at the Burger King on Mesa. And the manager here is very rude. She charged me to put cheese on my whopper even though it was the cashier's fault. Her badge name says Alexia Venegas. I will not consume from this restaurant again.
Atmosphere: 1
Food: 5
Service: 1
Charles Tillery
Went inside, very clean, service was professional, rest rooms, very clean, burgers were great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper Sandwich, Fries, Double Whopper, French Fries
April Lopez
While the food is okay and the staff seems friendly I visited this location today 6/11 and they did not have exhaust fans working for the grill. I was there for about twenty minutes got my food and had to leave and my eyes are still burning I can not imagine the employees who have to work here due to poor management. The cashier was rubbing her eyes as she took my order I can only imagine how the cooks must feel. They should close and send there employees home to fix this issue. Instead they opened the door which didn't do much and still even allowed the elderly to sit there in these unsafe conditions!
Atmosphere: 1
Food: 5
Service: 1
Dark Assassin
Probably the worst location in the city. They forget to make the order correctly. We ordered food from here it was nasty and had a bad after taste and the meat was burnt. This management sucks. Terrible location!!!! Won't return here again.
Atmosphere: 1
Food: 1
Service: 1
Bao Orozco
Food was good service kind of busy but had my order in about 6 too 7 minutes not bad experience definitely eat here again atmosphere not bad ..
I ordered a 12 piece chicken fries and got maybe seven pieces they will not answer their phone. The girls were rude both times I went in today. I can’t imagine why somebody would treat their customers the way they do and still want them to come back and ask for the food it was cold And when you pay for 12 and only get seven, that’s very frustrating.
Atmosphere: 1
Food: 1
Service: 1
Andrew Reyna
Service ever every time I come here they are rushing me to complete my order and when I get my order, it’s always missing something. I’m so tired of the inconsistency and the bad customer service.
Atmosphere: 1
Food: 1
Service: 1
Luis Estrella
I have been there quite often though the years. Besides a few misshaps on some of my orders to go. Service has been executed flawlessly and food is always great. It's good to know they use real meat 🍖 in their burgers
Atmosphere: 5
Food: 5
Service: 4
Rena McClure
The person who took our order was rude over the intercom. We received the wrong items in our order after discovering when we were home. I suppose we will not be returning to this location and will be double checking orders.
Luis Antunez
So I guess it's a hassle to make you a burger for breakfast. Why have the option if you're going to be rude and condescending. If I order a whopper that's what I want I don't need to be questioned if that's what I really wanted. When I confirm I get a sigh and a warning that it's going to take at least 20 minutes, I told them to cancel they said they couldn't. The charge went through so I had to get off and tell them to make me my food, they then threw the patty in the fryer lol, not even flame broiled. Thanks to Selena for the horrible service.
Order 63 was incomplete it should have onion rings and cheese and they gave us just plain whopper
I loved the restaurant!
Atmosphere: 5
Food: 5
Service: 5
Super food and incredible customer service
Atmosphere: 5
Food: 5
Service: 5
Enjoyed the experience
Atmosphere: 5
Food: 5
Service: 5
We ordered GrubHub because we wanted to stay at home, but BK messed up our order. I asked the driver, and they said that was all they handed them. I had to actually drive to the BK because no one would answer the phone, and when I got there, they knew exactly why I was there. Instead of apologizing they laughed at the fact that I had yo drive there myself.
Atmosphere: 1
Food: 3
Service: 1
I am at the Burger King on Mesa. And the manager here is very rude. She charged me to put cheese on my whopper even though it was the cashier's fault. Her badge name says Alexia Venegas. I will not consume from this restaurant again.
Atmosphere: 1
Food: 5
Service: 1
Went inside, very clean, service was professional, rest rooms, very clean, burgers were great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper Sandwich, Fries, Double Whopper, French Fries
While the food is okay and the staff seems friendly I visited this location today 6/11 and they did not have exhaust fans working for the grill. I was there for about twenty minutes got my food and had to leave and my eyes are still burning I can not imagine the employees who have to work here due to poor management. The cashier was rubbing her eyes as she took my order I can only imagine how the cooks must feel. They should close and send there employees home to fix this issue. Instead they opened the door which didn't do much and still even allowed the elderly to sit there in these unsafe conditions!
Atmosphere: 1
Food: 5
Service: 1
Probably the worst location in the city. They forget to make the order correctly. We ordered food from here it was nasty and had a bad after taste and the meat was burnt. This management sucks. Terrible location!!!! Won't return here again.
Atmosphere: 1
Food: 1
Service: 1
Food was good service kind of busy but had my order in about 6 too 7 minutes not bad experience definitely eat here again atmosphere not bad ..
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
I ordered a 12 piece chicken fries and got maybe seven pieces they will not answer their phone. The girls were rude both times I went in today. I can’t imagine why somebody would treat their customers the way they do and still want them to come back and ask for the food it was cold And when you pay for 12 and only get seven, that’s very frustrating.
Atmosphere: 1
Food: 1
Service: 1
Service ever every time I come here they are rushing me to complete my order and when I get my order, it’s always missing something. I’m so tired of the inconsistency and the bad customer service.
Atmosphere: 1
Food: 1
Service: 1
I have been there quite often though the years. Besides a few misshaps on some of my orders to go. Service has been executed flawlessly and food is always great. It's good to know they use real meat 🍖 in their burgers
Atmosphere: 5
Food: 5
Service: 4
The person who took our order was rude over the intercom. We received the wrong items in our order after discovering when we were home. I suppose we will not be returning to this location and will be double checking orders.
So I guess it's a hassle to make you a burger for breakfast. Why have the option if you're going to be rude and condescending. If I order a whopper that's what I want I don't need to be questioned if that's what I really wanted. When I confirm I get a sigh and a warning that it's going to take at least 20 minutes, I told them to cancel they said they couldn't. The charge went through so I had to get off and tell them to make me my food, they then threw the patty in the fryer lol, not even flame broiled. Thanks to Selena for the horrible service.
Atmosphere: 1
Food: 1
Service: 1
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