Open on Christmas and so friendly! Also, blown away by the Western Wednesdays deal $2 for a burger these days is unheard of.
Atmosphere: 5
Food: 5
Service: 5
mark smith
when trump,takes over he will make.carls close for christmas.next year.i remember.when trump was,in office he had carils jr closed.i remember when carls jr was,closed.on christmas.ever since biden.came in he had carls open.all that will change next year.orders from the white house.
Nain Pedroza
Awful service. The customer is the least important. Those ladies prefer to stay on the phone or talking. It took a lot of time after watching me and saying “hello” to take my order. Don’t mention how long it took to make it ready. Honestly, I hate when the reply to the comments is “I am sorry that we could not meet your … blah blah”. It is not my expectations, is your duty as a restaurant to give a nice and decent service as well as good food. Do something, put a new manager. Fire those people if they don’t want to work. That is not our problem. So whenever they want to offer the service o must wait, c’mon! Two clients left because they were left almost 10 minutes standing without taking the order and no other client was in line! Also, when it comes to food, the fries did not have salt, burger extremely bad compared to other Carl’s Jr I usually go. Never coming to this one because of the lack of the two important things for a restaurant: customer service and bad quality food. If I could put 0 stars, I’d do it.
Atmosphere: 1
Food: 1
Service: 1
Kate__ ___
My family and I used to love Carls Jr., however today I simply went there just to get two large drinks for my husband and I, and it came out to $7.55!!? After today my family and I will absolutely never be ordering from Carls Jr. again. They are taking advantage of their customers and price gouging. My trust in their service is gone.
Alfredo Martinez
very slow service
Atmosphere: 1
Food: 3
Service: 1
chris bullard
Manager super friendly and staff is on point . Food and fries always fresh. best location in El Paso for service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Big Carl Combo
Guillermo Sanchez
Awesome double cheeseburger and fries!
Denise Juarez
Super rude people working at this location.
Atmosphere: 1
Service: 1
Christopher Armijo
Check your order cuz they'll give you the wrong food.
My boyfriend and I ate here for the first time, on a whim. It was very underwhelming, barely flavored (we even got the angus beef patties, which are none frozen) with potato buns. The fries as well were not that great - they had that bad (haven't changed the oil in a while) taste/after-taste. Wouldn't recommend. But I will say, he lived the onions in his burger. Also, sidenote, the big stall in the womens restroom had no handle to lock and un-lock.
Atmosphere: 2
Food: 2
Service: 3
Ray Rios
Just stopped by Carl’s Jr. after doing the final walkthrough with our clients, and it definitely hit the spot! The burgers were absolutely delicious—juicy and packed with flavor. And those jalapeño poppers? Perfectly crispy with just the right amount of kick. Highly recommend if you’re in the area! Follow me at @novosrealty to see more of our real estate adventures and great local spots!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Natural-Cut French Fries
Maria Magda Dueñez Aguilera
Ugly food, bad service, X place
Atmosphere: 2
Food: 2
Service: 2
directdiesel 1062
Just stopped by Carl’s Jr. after doing the final walkthrough with our clients, and it definitely hit the spot! The burgers were absolutely delicious—juicy and packed with flavor. And those jalapeño poppers? Perfectly crispy with just the right amount of kick. Highly recommend if you’re in the area! Follow me at @novosrealty to see more of our real estate adventures and great local spots!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Natural-Cut French Fries
Fernie Alvarado
Food is pretty good. Does take a while to get the food but you need to look at your order to make sure it's correct. Have been getting wrong orders twice already or incomplete orders.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Natural-Cut French Fries, Single Big Carl, 9 Piece - Jalapeno Poppers Bites
There is it 2025
Atmosphere: 5
Food: 5
Service: 5
Open on Christmas and so friendly! Also, blown away by the Western Wednesdays deal $2 for a burger these days is unheard of.
Atmosphere: 5
Food: 5
Service: 5
when trump,takes over he will make.carls close for christmas.next year.i remember.when trump was,in office he had carils jr closed.i remember when carls jr was,closed.on christmas.ever since biden.came in he had carls open.all that will change next year.orders from the white house.
Awful service. The customer is the least important. Those ladies prefer to stay on the phone or talking. It took a lot of time after watching me and saying “hello” to take my order. Don’t mention how long it took to make it ready. Honestly, I hate when the reply to the comments is “I am sorry that we could not meet your … blah blah”. It is not my expectations, is your duty as a restaurant to give a nice and decent service as well as good food. Do something, put a new manager. Fire those people if they don’t want to work. That is not our problem. So whenever they want to offer the service o must wait, c’mon! Two clients left because they were left almost 10 minutes standing without taking the order and no other client was in line! Also, when it comes to food, the fries did not have salt, burger extremely bad compared to other Carl’s Jr I usually go. Never coming to this one because of the lack of the two important things for a restaurant: customer service and bad quality food. If I could put 0 stars, I’d do it.
Atmosphere: 1
Food: 1
Service: 1
My family and I used to love Carls Jr., however today I simply went there just to get two large drinks for my husband and I, and it came out to $7.55!!? After today my family and I will absolutely never be ordering from Carls Jr. again. They are taking advantage of their customers and price gouging. My trust in their service is gone.
very slow service
Atmosphere: 1
Food: 3
Service: 1
Manager super friendly and staff is on point . Food and fries always fresh. best location in El Paso for service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Big Carl Combo
Awesome double cheeseburger and fries!
Super rude people working at this location.
Atmosphere: 1
Service: 1
Check your order cuz they'll give you the wrong food.
Food: 4
Restaurantji Recommends
My boyfriend and I ate here for the first time, on a whim. It was very underwhelming, barely flavored (we even got the angus beef patties, which are none frozen) with potato buns. The fries as well were not that great - they had that bad (haven't changed the oil in a while) taste/after-taste.
Wouldn't recommend.
But I will say, he lived the onions in his burger.
Also, sidenote, the big stall in the womens restroom had no handle to lock and un-lock.
Atmosphere: 2
Food: 2
Service: 3
Just stopped by Carl’s Jr. after doing the final walkthrough with our clients, and it definitely hit the spot! The burgers were absolutely delicious—juicy and packed with flavor. And those jalapeño poppers? Perfectly crispy with just the right amount of kick. Highly recommend if you’re in the area! Follow me at @novosrealty to see more of our real estate adventures and great local spots!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Natural-Cut French Fries
Ugly food, bad service, X place
Atmosphere: 2
Food: 2
Service: 2
Just stopped by Carl’s Jr. after doing the final walkthrough with our clients, and it definitely hit the spot! The burgers were absolutely delicious—juicy and packed with flavor. And those jalapeño poppers? Perfectly crispy with just the right amount of kick. Highly recommend if you’re in the area! Follow me at @novosrealty to see more of our real estate adventures and great local spots!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Natural-Cut French Fries
Food is pretty good. Does take a while to get the food but you need to look at your order to make sure it's correct. Have been getting wrong orders twice already or incomplete orders.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Natural-Cut French Fries, Single Big Carl, 9 Piece - Jalapeno Poppers Bites
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