Come on! Do better! Especially when someone is paying extra to have the food delivered. SMH
Food: 1
Service: 1
kozzinfinito
Just one more thing. Restrooms very clean and speaks of the cleanliness here. A props, a pay raise perhaps for the team members who executed the mission.
Atmosphere: 5
Food: 5
Service: 5
Mikol S
I love how they never have the ice cream machine down
Evelyn Lozano
My experience here was exceptional. Genesis managed to attend our needs and exceed our expectations. She’s very professional, enthusiastic, and just a great employee. I would definitely recommend this location to anyone because of our experience. She provided awesome customer service!
Iris Espinoza
I would like to commend Genesis on her excellent customer service. She was patient, kind and friendly. Customer service like hers is not often come by, keep up the great work Genesis!
Atmosphere: 5
Food: 5
Service: 5
arlene Lozano
Genesis went above and beyond with our order. Her customer service was immaculate. I was confused with the menu but she walked me through my options with patience. Wonderful young lady. The food was great and service was fast. Will be visiting again.
Atmosphere: 5
Food: 5
Service: 5
Leigh RainH2O
No one in the drive through and maybe 2 cars were parked! I drive up and the person said if I could wait, sure! Then before I order she did tell me what drinks were available. I ordered then proceeded to drive up and waited 20 minutes for my food…don’t know why as there was literally no one in the restaurant and 2 workers! Then after I pay and finally get my food I get home and the fried zucchini is burned and my chicken sandwich is a little over done! I won’t be returning to this location!
Food: 2
Service: 3
samuel giron
Manager Yogi is the best of the best. This location is by far my favorite Carls’s. Always clean and you can tell employees love coming to work. Always invited back
Atmosphere: 5
Food: 5
Service: 5
Daisy Portillo
Always good food , good service , and music for the soul 🎵🎶
Destiny
Everytime I go theres hardly any customers and they still take over 20 minutes to help you while they’re just standing around in the back. Always the same thing 👎🏼
6/16/25, I did the drive through for lunch. Placed my order, person said they only had large meal items, when I was asked what drink, I said Coke, sorry we're out, ok Dr Pepper, sorry we're out but we have Sprite. I got Lemonade.
If the store is limited on stocked items, place a sign on the menu or inform the customers before they order.
Atmosphere: 1
Food: 3
Service: 3
Ruth Armstrong
Good value for the price. It was hot and fresh. And they played some of my favorite oldies music over the PA.
Atmosphere: 5
Food: 5
Service: 5
Christopher Micklevitz
Very polite drive thru service.
Atmosphere: 5
Food: 5
Service: 5
Wendy Smlth
My daughter was looking forward to eating there on our way to take me back to the airport in El Paso. They don't have one near where she lives in Southern NM. The drive up was very busy, understandably so, but we dined in. It's hard to get to because of the highway. But, wisely, the Highway Dept has built U turn lanes so you can get there from where you are.
Come on! Do better! Especially when someone is paying extra to have the food delivered. SMH
Food: 1
Service: 1
Just one more thing. Restrooms very clean and speaks of the cleanliness here. A props, a pay raise perhaps for the team members who executed the mission.
Atmosphere: 5
Food: 5
Service: 5
I love how they never have the ice cream machine down
My experience here was exceptional. Genesis managed to attend our needs and exceed our expectations. She’s very professional, enthusiastic, and just a great employee. I would definitely recommend this location to anyone because of our experience. She provided awesome customer service!
I would like to commend Genesis on her excellent customer service. She was patient, kind and friendly. Customer service like hers is not often come by, keep up the great work Genesis!
Atmosphere: 5
Food: 5
Service: 5
Genesis went above and beyond with our order. Her customer service was immaculate. I was confused with the menu but she walked me through my options with patience. Wonderful young lady. The food was great and service was fast. Will be visiting again.
Atmosphere: 5
Food: 5
Service: 5
No one in the drive through and maybe 2 cars were parked! I drive up and the person said if I could wait, sure! Then before I order she did tell me what drinks were available. I ordered then proceeded to drive up and waited 20 minutes for my food…don’t know why as there was literally no one in the restaurant and 2 workers! Then after I pay and finally get my food I get home and the fried zucchini is burned and my chicken sandwich is a little over done! I won’t be returning to this location!
Food: 2
Service: 3
Manager Yogi is the best of the best. This location is by far my favorite Carls’s. Always clean and you can tell employees love coming to work. Always invited back
Atmosphere: 5
Food: 5
Service: 5
Always good food , good service , and music for the soul 🎵🎶
Everytime I go theres hardly any customers and they still take over 20 minutes to help you while they’re just standing around in the back. Always the same thing 👎🏼
Atmosphere: 1
Service: 1
Restaurantji Recommends
Very nice place
Atmosphere: 5
Food: 5
Service: 5
6/16/25, I did the drive through for lunch. Placed my order, person said they only had large meal items, when I was asked what drink, I said Coke, sorry we're out, ok Dr Pepper, sorry we're out but we have Sprite. I got Lemonade.
If the store is limited on stocked items, place a sign on the menu or inform the customers before they order.
Atmosphere: 1
Food: 3
Service: 3
Good value for the price. It was hot and fresh. And they played some of my favorite oldies music over the PA.
Atmosphere: 5
Food: 5
Service: 5
Very polite drive thru service.
Atmosphere: 5
Food: 5
Service: 5
My daughter was looking forward to eating there on our way to take me back to the airport in El Paso. They don't have one near where she lives in Southern NM. The drive up was very busy, understandably so, but we dined in. It's hard to get to because of the highway. But, wisely, the Highway Dept has built U turn lanes so you can get there from where you are.
Atmosphere: 5
Food: 5
Service: 5
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