Chelito’s - UTEP
2400 N Mesa St, El Paso
(915) 219-8669
Recent Reviews
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Great deal on Tuesday burger + fries for $6, i like my burger very basic but they have different options! They are fresh made 😮💨🤤
Atmosphere: 5
Food: 5
Service: 5
I’m not exaggerating when I say We literally waited 2.5 hours for sub-par burgers and terrible service. We waited for that long and the food wasn’t even hot. the wait staff and “management” gave the WORST service I have ever experienced. The waitress was rude and dismissive. We asked for things that were not brought to us at all and when we reminded her, not a single apology. I asked to speak to the manager and they brought a random man from the kitchen claiming to be the manager. I let him know about our concerns and he said “okay, and?” WORST PLACE EVER!!! When we brought up the fact that concerns were not being acknowledged, all the staff came to our table and laughed at us!!! Will NEVER come back here. Please save your money and skip this place.
Atmosphere: 1
Food: 1
Service: 1
Wildly expensive for what it is. Everything is great but they charged us for every single thing and didn’t tell us it was extra. I would love to come back though!
Atmosphere: 5
Food: 5
Service: 5
Came in on a Tuesday, and got burgers for $6. Food was good, and service was also very good. Really recommended the place.
Atmosphere: 5
Food: 5
Service: 5
Very good food at a great price. If you have never been you should check it out they have good burgers cooked fresh and the flautas are amazing!
Atmosphere: 5
Food: 5
Service: 5
Food had to perfect amount of spice, ton of meat on the plate, staff was very friendly and attentive, especially favela! She was really nice
Atmosphere: 5
Food: 5
Service: 5
The food was great, pamela provided great service and added a nice atmosphere to the evening. Would recommend 8/10.
Atmosphere: 5
Food: 5
Service: 5
had such a great experience here! Our waitress was absolutely amazing patient, kind, and provided excellent customer service from start to finish. alexa made us feel so welcome and comfortable throughout the meal. I was pleasantly surprised to find out that the restaurant is deaf-friendly as soon as she saw us signing she was quick and react to our needs it’s so refreshing to see a place that’s inclusive and thoughtful about accessibility. On top of that, the food was delicious! Everything came out fresh and beautifully presented. Overall, I left impressed and happy. Great food, great atmosphere, and truly outstanding service. I’ll definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
I came here recently and while the food was decent and the restaurant itself was clean and comfortable, what really made the experience stand out was our waitress. She was absolutely amazing alexa was friendly, attentive, and genuinely cared about making sure everything was perfect. You can tell she takes pride in her work and goes above and beyond for her guests. Honestly, I’d come back just for her service alone. She definitely deserves recognition (and a raise!). Servers like her make all the difference.
Atmosphere: 5
Food: 5
Service: 5
Worst burger ever, toasted bread and wet oily fries.
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
had the bbq burger and fries with the lemonade cucumber drink everything was delicious the burger was huge ... the waiter was extremely nice was very thorough on explaining the menu since it was my first time it was a great experience will be visiting again
Atmosphere: 5
Food: 5
Service: 5
The food was great! Pamela our server was awesome!
Atmosphere: 5
Food: 5
Service: 5
The food was great but the service was even better. Hector went above and beyond suggesting menu items very knowledgeable with the menu. Will be coming back
Atmosphere: 5
Food: 5
Service: 5
Hector had GREAT costumer service!Very polite as well,Would definitely come again.
Guacamole burger with the Chelito salsa, is the best. Always craving the Chelito fries.
Buuuuut there elote dip is súper delicioso. What Can I say , everything is so good and freshly made.
Freshhh limande-cucumber every daaaay !!
Morning service is always the best 😀
Atmosphere: 5
Food: 5
Service: 5
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