I placed an online order for a breakfast chicken muffing sandwich. The top half of the bread was completely charred and hard as a rock.
E MJ
The soft drinks are all flat. I let the manager know but it was like talking to a wall. Un attentive! It was my first time at this Eastlake location. Never again.
Mar
Very dissapointed today! I love chick fil a But today my chicken sandwich was cold and my fries tasted stale!!!
Clarice Martinez
Food is always great customer service is always good.
The drive through window worker on 12:00pm 9/10 is super rude.
Atmosphere: 1
Food: 4
Service: 1
NH
Idk what is happening at this chick fil a but our sandwiches didn’t have the classic chick fil a chicken patty. It had the flat sad bready crap Wendy’s gives you. This is why we never come here anymore. Cutting corners from what I can see. We average $60-75 for our family of 5 for this bs.
Atmosphere: 3
Food: 1
Service: 3
Thomas Shukitt
Always good!
Atmosphere: 5
Food: 5
Service: 5
Christian Barron
Today, on August 28, 2024, I had an unfortunate experience at the Chick-fil-A East Lake Horizon City location. They forgot the eight-piece nuggets in my meal and also made my drink incorrectly. It was a great inconvenience to have to drive back to the store. However, I must commend the manager, Abe, who greatly assisted me in resolving the issues. He replaced the food and handled the situation professionally. While this Chick-fil-A has made mistakes in the past, I appreciate the effort made by Abe. Because of Abe I'm willing to give them another shot. I'm writing this review in hopes that they can improve their performance and services moving forward. I’m giving the store a 4 star review but Abe gets a 5 star review.
I placed an online order for a breakfast chicken muffing sandwich. The top half of the bread was completely charred and hard as a rock.
The soft drinks are all flat. I let the manager know but it was like talking to a wall. Un attentive! It was my first time at this Eastlake location. Never again.
Very dissapointed today! I love chick fil a
But today my chicken sandwich was cold and my fries tasted stale!!!
Food is always great customer service is always good.
Delicious food.
It's our go to chick fil a in Horizon City
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Spicy Chicken Sandwich Deluxe Meal
Honestly, their prices seem excessive to me, the place is very small, their employees have excellent service.
Kid-friendliness: They have a play area, but it is too small to stay and see your little ones.
Atmosphere: 4
Food: 3
Service: 5
Always a friendly experience when eating here.
Kid-friendliness: Very clean and representatable. No trip hazards or issues
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Spicy Chicken Sandwich Meal
Great tasting food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Waffle Potato Fries, Spicy Chicken Sandwich Deluxe Meal
I hadn't visited a Chick-fil-A in years and a friend invited me, I was delighted, everything was excellent.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The drive through window worker on 12:00pm 9/10 is super rude.
Atmosphere: 1
Food: 4
Service: 1
Idk what is happening at this chick fil a but our sandwiches didn’t have the classic chick fil a chicken patty. It had the flat sad bready crap Wendy’s gives you. This is why we never come here anymore. Cutting corners from what I can see. We average $60-75 for our family of 5 for this bs.
Atmosphere: 3
Food: 1
Service: 3
Always good!
Atmosphere: 5
Food: 5
Service: 5
Today, on August 28, 2024, I had an unfortunate experience at the Chick-fil-A East Lake Horizon City location. They forgot the eight-piece nuggets in my meal and also made my drink incorrectly. It was a great inconvenience to have to drive back to the store. However, I must commend the manager, Abe, who greatly assisted me in resolving the issues. He replaced the food and handled the situation professionally. While this Chick-fil-A has made mistakes in the past, I appreciate the effort made by Abe. Because of Abe I'm willing to give them another shot. I'm writing this review in hopes that they can improve their performance and services moving forward. I’m giving the store a 4 star review but Abe gets a 5 star review.
Very nice service and food
Parking: Enough space for parking
Kid-friendliness: Good playing area
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich Deluxe Meal
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