Chipotle Mexican Grill

They have great vegan options

Atmosphere: 4

Food: 5

Service: 4

Always give very little meat!

Atmosphere: 1

Food: 1

Service: 1

Everytime I go employees are talking not acknowledging customers , they have to finish up their conversation before asking me what id like, cashier is rude and they ring up wrong items. Serve small portions like if it’s coming out their check. Been to better not locations would avoid this one

Atmosphere: 1

Service: 1

I’m giving this location a 1 out of 10. I placed an online order, and not only were the items mixed up and incorrect, but the portions were extremely small even after paying extra for additional ingredients. The presentation looked as if everything had been carelessly tossed together, and the food itself was inexplicably soupy. By the time I picked it up, the bag was damp from improper handling.
After a long workday, all I wanted was a simple, well-made meal. I usually go to the West Town Plaza location, but since I was leaving work nearby, I decided to give this one a try. Safe to say I’ll be sticking with West Town Plaza for my Chipotle fix going forward.

Atmosphere: 1

Food: 1

Service: 1

They made me the wrong order. I was left sitting in the area for half an hour, had my name asked five times and they still couldn't remember it. The place was unsanitary. They had one of their larger employees in yoga pants with her belly hanging out and rubbing along all the prep tables. As someone with experience in food service, I was horrified.

At least my food tasted good despite not being what I had ordered. 2/10, would not recommend this location.

Atmosphere: 1

Food: 2

Service: 1

This is getting ridiculous!!! Every time
I order from here my order is wrong. Look at my receipt and look at my order and tell me what’s wrong… I try calling and no one answers the phone. ZERO accountability. Don’t order anything from here!

Atmosphere: 1

Food: 1

Service: 1

Has been going down hill for a while Each time I go I get more and more disappointed

Atmosphere: 2

Food: 3

Service: 2

My only complaint is I wish the burritos cost less. $11 is a lot, yes it is really big and I don't buy it very often because I don't have a Chipotle where I live.

Atmosphere: 5

Food: 5

Service: 5

Half full bowl ( you can see the bottom of the bowl in the picture)

Atmosphere: 2

Food: 2

Service: 1

Ok food , service is non existent, they take their time, I get you get paid by the hour , but wao

Atmosphere: 2

Food: 3

Service: 2

It’s always a hit or miss with this place. On some days, the food is really good, the portions are appropriate and it all becomes a great experience. And lately on most days that we pickup, it’s the opposite. This particular visit, I did a pickup order, there’s were hardly any customers. There were quite a few by counter area and not one person greeted me until I did. Then I ask for my order, young lady goes up looks at one order out of many and says, I don’t know. A guy goes and looks at more orders and finds it.
The black beans tasted like they were scooped straight out of the can. The quesadillas were good. The rice was hard.
Not an overall good experience

Atmosphere: 3

Food: 3

Service: 2

Food is good but the employees don’t know how to roll a burrito

I never have a problem here at the staff. Is really good

Had to ask for extra rice because the one scoop they wouldve done wasnt even enough to fill the bottom of the bowl. Skimpy servings are so bad. I wish we had a Moes..

Atmosphere: 3

Food: 3

Service: 2

For the price of a 17$ burrito they give you a mini burrito . And on top of it the staff made me wait while they served another guest . And while I was still seated and waiting to pay they helped the guest behind me to pay first . Ridiculous. It looks like the only ones who are serving themselves large portions are the employees themselves. Terrible man . First time coming to Chipotle since moving to El paso from California and so disappointed . Its almost robbery to do that to a guest. Completely dissatisfied.

Atmosphere: 1

Food: 1

Service: 1