Chipotle Mexican Grill

I ordered normal size and extra veggies on chipotle app and picked up at restaurant.
But there is less half size everything.I’ve never had this experience in chipotle so I’m so disappointed.
If you order and pick up at restaurant, YOU MUST OPEN THE BAG AND CHECK THE MEAL BEFORE GO HOME.

Atmosphere: 1

Food: 1

Service: 1

Check your chips before you leave to make sure they aren't STALE

Atmosphere: 4

Food: 5

Service: 2

Chipotle offers delicious food packed with flavor, great service in a casual, relaxing atmosphere. It’s the perfect spot to enjoy a fresh, satisfying family meal. Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

The value proposition has been upside down for a while at this location. Workers are getting stingy with the scoops for my veggie bowls. A scoop of rice, half a scoop of both beans and some guacamole is not worth $11.

Atmosphere: 3

Food: 3

Service: 1

Ordered three bowls for delivery all three of them had tiny portions and WERE COMPLETELY WRONG. The people who made these bowls SHOULD BE FIRED. No utensils either despite requesting extra in order notes. Awful experience. I tried to call the location to respectfully leave feedback but was hung up on before I could do that. They asked my name associated with the order, I gave it, then they laughed and hung up… Chipotle please inspect this location

Food: 1

Service: 1

I went to this Chipotle for the first time this evening to meet a friend and I was very disappointed. I came to have the vegan bowl and they had no vegetables and refused to make any more AND, they didn’t close for yet another hour and 15 minutes. When I asked them if they could get some they said they were done for the night. Very disappointed.

If I were the manager, I would clean house at this establishment.

I am a frequent patron of Chipotle, and I will continue, but not at this location.

Atmosphere: 5

Food: 4

Service: 1

I ordered Chipotle for my wife, hoping to give her a nice lunch, but what she received was honestly unacceptable and incredibly disappointing.

Her order was supposed to be a Beef Barbacoa Burrito Bowl with a plentiful variety of veggies and additional options.

What actually arrived? A bowl with one giant, unappetizing chunk of meat instead of the shredded beef she ordered. No pinto beans. Hardly any of the salsas, sour cream, queso, guacamole, or veggies. But there was an overwhelming amount of lettuce, so much that it felt like we ordered a plain salad with a lump of mystery meat tossed on top.

To make matters worse, the Coca-Colas arrived with the bottles wet, sticky, and feeling gross to the touch, adding to the overall disappointing experience. It completely killed the enjoyment I was hoping to give her while I was away, unable to cook her anything homemade.

We’ve ordered from Chipotle plenty of times before, but this was by far one of the worst experiences. Food presentation and care were completely lacking, and attention to detail was nonexistent.

I don’t usually leave reviews, but when you spend good money for a simple, fresh meal and get something that looks and feels careless, it deserves to be called out.

Do better, Chipotle.

Food: 1

Service: 1

Very disappointing chipotle location.. really small wimpy portions, and 18$ for a chicken bowl with guac and drink. Workers didn’t seem to care about customers and were talking with friends while I was waiting for them to finish so they could take my order.. not to mention no napkins or forks..

Poor customer service and serve very little. Disappointing

Atmosphere: 1

Food: 1

Service: 1

Food was fine but I don’t see the point of having a mobile pick up area if they’re not gonna use it. Had to stand in a long ass line just to get my food. Defeats the purpose of online ordering. Oh and they didn’t even update my order on the app so I wasn’t even sure if my food was ready or not until
I stood in line for 10 minutes and asked.

Atmosphere: 1

Food: 3

Service: 1

I've ordered online and they never have my order ready on time. Not only that but most of the times my orders are wrong. Today was no exception. But I found out why. I found and employee on a personal call while prepping food. Also since she was to busy on the phone with a friend she did not acknowledge customers including myself. I took a picture of her but was unable to upload it. Also music was playing quite loud making the atmosphere unpleasant.

Atmosphere: 3

Food: 1

Service: 1

Chipotle is consistent wherever you go and this place is no exception. Service is great.

Atmosphere: 5

Food: 5

Service: 5

Very, very disappointed. I ordered a burrito for pick up and I doubled the meats, paid $17:00. When I opened it. I was very disappointed, the smallest burrito I had ever seen in my entire life. This burrito is for kids meal. Never gonna come back again. 5 1/4 inches 🤦🏻‍♂️😫😫😩😭😭

Atmosphere: 3

Food: 1

Service: 3

Today 5/29/2025 I witnessed an employee refuse to make another bowl for a customer after he changed his mind about the protein he wanted in his bowl. She refused to make a new bowl to try and make the issue right and let the customer walk out with no food. This could have been handled in a much simpler way by just making a new bowl despite his error. She made no effort to fix the issue and was rude arrogant and did not care to lose a customer.

Atmosphere: 1

Food: 1

Service: 1

Is it every chipotle?
Every time I go I get less and less food.
I always get a bowl, they barely fill it half way now, specially at this location. And 30 dollars for 2 people? Outrageous.

Atmosphere: 3

Food: 2

Service: 3