Chipotle Mexican Grill

My first time there and will probably be my last, I've never been to place where employees just stand there and look around and not offer anything at all except ask if I'm there for a pick up order, no I was not there for a pick order, I really don't know how the operation functions and the help was obsolete, so I was fortunate to walk out with nothing in hand.

Atmosphere: 1

Been there in person twice and it’s been great but first time I did an online order it wasn’t as great. They missed some ingredients and the bowl wasn’t even full to the top so I was a little disappointed.

Atmosphere: 3

Food: 3

Service: 3

Service is very slow, they take long to help you. The food taste is not very good you can taste more the vegies than the meat and it's not nice and warm, employees seem to be tired after a long day and they don't greed you well

Atmosphere: 3

Food: 3

Service: 2

This is literally a joke!! I just made this order from chipotle which included grill veggies and I didn’t see any in my plate. They barely put rice and meat. So disappointed!! :(

This is the “serving” of protein according to the employees. When I asked if I can have a little more the older lady told me that’s the serving and assisted the people behind me instead of adding a little more to make it an actual scoop. Smh 🤦🏽‍♀️ The two ladies assisting clearly had an attitude issue over asking for the appropriate amount of protein to go with the bowl I’m purchasing. I don’t understand how this is even accurate either way customer service is clearly lacking and they don’t care to portion it accurately either.

Atmosphere: 1

Food: 1

Service: 1

Food quality has gone down so much

Atmosphere: 3

Food: 3

Service: 5

Burrito bowls are delicious.

Food: 4

Went in for the lunch rush waited 25 minutes in line, saw the portion sizes they’re giving and left. It looked like they were low on food and short staffed. Should have checked the reviews prior to coming. I really wanted chipotle:(

Atmosphere: 3

Food: 1

Service: 2

The last couple of times my husband and I have been there Sophia has been handling her business in the service department! She greets us with a smile under pressure, long lines, to go orders, etc… and she stills makes sure the customer in front of her is being taken care of! Thank you Girllll for your service!

Atmosphere: 3

Food: 4

Service: 4

Love thier food,it's the server's since they are youngster they have a BIG attitude that's bad for business.

Atmosphere: 4

Food: 4

Service: 1

ordered my food online ,it said it would be ready in 20 minutes. I got to the restaurant approximately 23 minutes after I ordered it and they haven’t even started making the food yet so they told me I was gonna have to wait another 20 minutes.

Service: 1

I’ve been an absolute Chipotle foodie for like twenty years and Chipotle bowls used to be MOUNDED up and the metal lid would be used to press it all down and seal it up. Now, you’re lucky if it can even be seen from the side of the bowl. I even ordered extra rice and it seems like it was a joke to them because it didn’t even seem like the regular amount of rice.

Food: 1

Service: 1

I love this chipotle but for the 1st time I received a tiny burrito. For $15 this is unacceptable.

Atmosphere: 3

Food: 1

Service: 3

They didn't put the steak on the bowl on purpose

Picked up an order yesterday and was missing multiple items for each burrito we bought. That’s unfortunate but just life. What’s worse is my burrito gave me food poisoning. Will never order from here again.

Atmosphere: 4

Food: 1

Service: 1