By far the worst portion I have ever received and the lettice was not cut at all
Atmosphere: 1
Food: 1
Service: 1
Dalia Lüdi
Worst Chipotle in El Paso, Texas. We went in on Sunday around 1 pm, it was not busy with only one customer waiting for a to-go order. The place was overall filthy. The tables had sour cream and salsa all over. Customer service was average and when I saw a couple of employees on break eating I couldn't help but wonder why the manager didn't ask them to wipe the tables before they went on break? The food was NOT fresh! Will NOT be back!
Paul Baha
Smallest portion of any chipotle I've ever been to. Also one of the longest wait times. People who ordered ahead waited longer than the line.Even asked for pico and they gave me hot. Took too much time to make another so I took it. Terrible experience. Won't be coming back
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito Bowl
andy geem
Grrreat.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
Adam Smith
Ordered a burrito only 1/3 had meat in it.75% was just veggies and rice. Food was cold. Not a fan
Food: 1
Luis Fraire
Got a burrito and the smallest portion ever was on my bag. It was an online order and came back to the manager he told me that it was because what the burrito has. I ordered with avocado and usually they are pretty big. Manager Alejandro told me to call a number or chat thru the app because they cannot do any returns there. Very poor quality with food and regular service. Looking the other reviews looks like I am not the only one complaining about small portions.
Atmosphere: 1
Food: 1
Service: 1
Isaias Lopez
Ordered for pick up and got a really small burrito, I don’t usually leave a review but this was really small.
Atmosphere: 1
Food: 1
Service: 1
Elizabeth Devos
I'm a vegetarian. Last time I went there to get a quesadilla, there was a huge hunk of beef in my beans. I haven't been back to a Chipotle since because that's a basic cleanliness issue.I don't know what's going on with Chipotle as a whole, but they've really gone downhill as a chain the more private equity has been involved.
Food: 1
Nick Garner
The restaurant was clean and well maintained. The food was up to standard, and the service was great.
Was good don't really visit that much but was good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Queso, Steak
Lynn Adams
Not sure what the point of having mobile ordering is if they never have the order ready when it says it is (the app notifies you when your order is ready and on the “shelves” but my order is NEVER on the shelf, and never ready). Might as well get rid of it and make people stand in a line ONLY! I wait longer for my food to be made than the people standing in actual line. POINTLESS!
Atmosphere: 1
Food: 3
Service: 1
Jose Gutierrez
Chipotle is the same almost everywhere you go. This one in particular had the food only Luke warm. Not as hot as I am used to. Food cooled down quickly and tasted a bit off.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Big Burrito
Luis Mendoza
Jorge is an amazing
Atmosphere: 5
Food: 5
Service: 5
Jessica
They’re always out of chips! 8 pm, no chips, no lettuce! Seems to me that someone in charge is incapable of ensuring there is enough product available. Looking for a new manager, if not, please reconsider.
$13 for this?
Atmosphere: 1
Food: 1
Service: 1
By far the worst portion I have ever received and the lettice was not cut at all
Atmosphere: 1
Food: 1
Service: 1
Worst Chipotle in El Paso, Texas. We went in on Sunday around 1 pm, it was not busy with only one customer waiting for a to-go order. The place was overall filthy. The tables had sour cream and salsa all over. Customer service was average and when I saw a couple of employees on break eating I couldn't help but wonder why the manager didn't ask them to wipe the tables before they went on break? The food was NOT fresh! Will NOT be back!
Smallest portion of any chipotle I've ever been to. Also one of the longest wait times. People who ordered ahead waited longer than the line.Even asked for pico and they gave me hot. Took too much time to make another so I took it. Terrible experience. Won't be coming back
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito Bowl
Grrreat.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
Ordered a burrito only 1/3 had meat in it.75% was just veggies and rice. Food was cold. Not a fan
Food: 1
Got a burrito and the smallest portion ever was on my bag. It was an online order and came back to the manager he told me that it was because what the burrito has. I ordered with avocado and usually they are pretty big. Manager Alejandro told me to call a number or chat thru the app because they cannot do any returns there. Very poor quality with food and regular service. Looking the other reviews looks like I am not the only one complaining about small portions.
Atmosphere: 1
Food: 1
Service: 1
Ordered for pick up and got a really small burrito, I don’t usually leave a review but this was really small.
Atmosphere: 1
Food: 1
Service: 1
I'm a vegetarian. Last time I went there to get a quesadilla, there was a huge hunk of beef in my beans. I haven't been back to a Chipotle since because that's a basic cleanliness issue.I don't know what's going on with Chipotle as a whole, but they've really gone downhill as a chain the more private equity has been involved.
Food: 1
The restaurant was clean and well maintained. The food was up to standard, and the service was great.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Burrito Bowl
Restaurantji Recommends
Was good don't really visit that much but was good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Queso, Steak
Not sure what the point of having mobile ordering is if they never have the order ready when it says it is (the app notifies you when your order is ready and on the “shelves” but my order is NEVER on the shelf, and never ready). Might as well get rid of it and make people stand in a line ONLY! I wait longer for my food to be made than the people standing in actual line. POINTLESS!
Atmosphere: 1
Food: 3
Service: 1
Chipotle is the same almost everywhere you go. This one in particular had the food only Luke warm. Not as hot as I am used to. Food cooled down quickly and tasted a bit off.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Big Burrito
Jorge is an amazing
Atmosphere: 5
Food: 5
Service: 5
They’re always out of chips! 8 pm, no chips, no lettuce! Seems to me that someone in charge is incapable of ensuring there is enough product available. Looking for a new manager, if not, please reconsider.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Steak