Very bad experience at this Chipotle Mexican Grill.
I visited on January 5, 2026 around 8:20 pm (order #503). From the start, the employee who served me had a very rude attitude. I was standing there waiting and he didn’t even acknowledge me or ask me to wait.
When serving the food, he was throwing it onto the plate, and on top of that, he was coughing while serving, which is completely unacceptable from a hygiene standpoint.
I asked for lettuce, was told they didn’t have any, but at the cashier I could clearly see that they did have lettuce, and I was told it was only for take-out orders, which makes no sense.
I also paid extra for guacamole, and as shown in the photo, it was already oxidized/dark, clearly not fresh.
To make things worse, when I paid in cash, they gave me my change entirely in nickels, which felt intentional and disrespectful.
Terrible customer service, poor hygiene, and low food quality. I will not be returning and do not recommend this location.
Atmosphere: 1
Food: 3
Service: 1
J. Holguin
Stingy servings, overpriced. Skip Chipotle and eat at a full service restaurant instead.
Atmosphere: 3
Food: 1
Service: 3
Irene Mikelson
I brought my significant other to try Chipotle for the first time and an elderly lady was in front ordering. She changed her mind on what she wanted and the worker was so upset she didn’t even want to look at her and kept shaking her head even after the elderly lady apologized 3 times. She slammed the whole bowl into the trash and had another worker take over her order. Pretty sad to see the disrespect and lack of patience for elderly customers and she spent the rest of the time working in a corner on her own which was better for the rest of the customers who came in. Do better Chipotle worker!
Atmosphere: 5
Food: 5
Service: 1
Camila Aviles
that blonde lady in the front is so rude .. she should be fired this isn’t the first bad review she has. Do better blondy 😂
Atmosphere: 1
Service: 1
Carolina Estrada
The place was dirty. Dirty tables. Dirty doors. The prep table was dirty. The service was super slow. Brown rice was hard. Chicken was hard. Won’t be going back.
Atmosphere: 1
Food: 1
Service: 1
Carlos Diaz De Leon
TERRIBLE SERVICE, 25 MIN WAIT, AND THEY JUST KEPT SAYING ALMOST READY.
Service: 1
Venicia S.
Food was good but service was okay.
Atmosphere: 5
Food: 5
Service: 3
Annette Rodriguez
They have the worst customer service, especially all the girls in the front. I asked for extra rice and steak and they didn’t add it while still telling the cashier they had put double portions and charged us for it.
Service: 1
Brenda Lozano
Staff not friendly, items on menu not available after certain hour even tho website says they close later that other near by locations.
Very bad experience at this Chipotle Mexican Grill.
I visited on January 5, 2026 around 8:20 pm (order #503). From the start, the employee who served me had a very rude attitude. I was standing there waiting and he didn’t even acknowledge me or ask me to wait.
When serving the food, he was throwing it onto the plate, and on top of that, he was coughing while serving, which is completely unacceptable from a hygiene standpoint.
I asked for lettuce, was told they didn’t have any, but at the cashier I could clearly see that they did have lettuce, and I was told it was only for take-out orders, which makes no sense.
I also paid extra for guacamole, and as shown in the photo, it was already oxidized/dark, clearly not fresh.
To make things worse, when I paid in cash, they gave me my change entirely in nickels, which felt intentional and disrespectful.
Terrible customer service, poor hygiene, and low food quality. I will not be returning and do not recommend this location.
Atmosphere: 1
Food: 3
Service: 1
Stingy servings, overpriced. Skip Chipotle and eat at a full service restaurant instead.
Atmosphere: 3
Food: 1
Service: 3
I brought my significant other to try Chipotle for the first time and an elderly lady was in front ordering. She changed her mind on what she wanted and the worker was so upset she didn’t even want to look at her and kept shaking her head even after the elderly lady apologized 3 times. She slammed the whole bowl into the trash and had another worker take over her order. Pretty sad to see the disrespect and lack of patience for elderly customers and she spent the rest of the time working in a corner on her own which was better for the rest of the customers who came in. Do better Chipotle worker!
Atmosphere: 5
Food: 5
Service: 1
that blonde lady in the front is so rude .. she should be fired this isn’t the first bad review she has. Do better blondy 😂
Atmosphere: 1
Service: 1
The place was dirty. Dirty tables. Dirty doors. The prep table was dirty. The service was super slow. Brown rice was hard. Chicken was hard. Won’t be going back.
Atmosphere: 1
Food: 1
Service: 1
TERRIBLE SERVICE, 25 MIN WAIT, AND THEY JUST KEPT SAYING ALMOST READY.
Service: 1
Food was good but service was okay.
Atmosphere: 5
Food: 5
Service: 3
They have the worst customer service, especially all the girls in the front. I asked for extra rice and steak and they didn’t add it while still telling the cashier they had put double portions and charged us for it.
Service: 1
Staff not friendly, items on menu not available after certain hour even tho website says they close later that other near by locations.
Atmosphere: 1
Food: 2
Service: 1
Better than the McDonald’s next door
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The manger treated to call the police 🚔 on us for stealing when we had a receipt. We called corporate and they weren't much help.
It's always dirty too!
Atmosphere: 1
Food: 2
Service: 1
Always tasty and great service!
Atmosphere: 5
Food: 5
Service: 5
Julie threw my good at me and was rude when I asked her why she threw the food.
You're average Chipotle experience
Atmosphere: 5
Food: 5
Service: 5
Love their bowl. And that Honey chicken is delicious.
Atmosphere: 5
Food: 5
Service: 5
Loading...