Great place for kids under 10. Food is good, the sunland park location is understaffed so it does take a while to get your things.
Marife Menapace
Our second home. Clean and fun environment.
Draveksin29
Had a good time with the kids up until a man come in trying to sell candy. I find it very odd that man would come into a kids establishment trying to sell candy. I asked one of the workers if they knew about this situation, they had no clue.
Chaos Skates
No one was making sure who was coming in and out most of the time. Food was good
Priscilla Ortega
Food was good, but they were understaffed only 2 girls to let people in, let people out, do cash register, be the character and do the ticket exchange for prizes.
Ricardo Juarbe
Great family atmosphere. Food was great. Only complaint is that broken machines were not marked/identified, resulting in losing out on several credit points I payed for. Recommend folks request for a credit reimbursement and ask staff to identify inoperable machines.
John Freeman
Kids had a great time
gustavo martinez
Good for kids to play ▶️ 👏
Max G
Great place for kids party, amazinly friendly staff
Carlo Moreno
To the incredible team at Chuck E. Cheese – Sunland Park,
On behalf of my family and especially my daughter, I want to extend my deepest gratitude for the outstanding service and exceptional care you showed us during our recent visit. Due to a mix-up, we originally arrived at the wrong location for our scheduled celebration—but what could have been a major disappointment turned into something truly special, thanks entirely to your team.
Your staff acted swiftly, kindly, and professionally, going above and beyond to accommodate us at the last minute. From setting everything up without hesitation to ensuring my daughter still felt celebrated, your team delivered an experience that exceeded expectations. Despite the unexpected circumstances and a smaller turnout than anticipated, you never treated our event as anything less than important.
A special shout-out to your manager, who was truly outstanding—leading with calm, courtesy, and an exceptional commitment to customer service. It's rare to find such responsive and empathetic leadership, especially under pressure.
You didn’t just save the day—you made my little girl’s day, and for that, I’m sincerely thankful. It’s experiences like this that build lifelong customer loyalty and speak volumes about your values as a team and as a company.
Had my daughter’s birthday party here and it’s way better than other places. Unlimited games for the kids for 2 hours and we added the jumping experience for all kids. Once the 2 hours of game play were up, the kids still had unlimited access to the jumping area. Pizza has gotten a lot better too! Best part, it didn’t break the bank. I’ve almost double at other pizza places.
Atmosphere: 5
Food: 5
Service: 5
Cindy Pass
I went there with my youngest granddaughter to meet up with my son who would be getting off work, and even though I only had about 13 bucks, the lady at the counter gave her free drink cup and only charged for the pizza. That was the sweetest thing in the world to us!!!! Sofia the granddaughter had a blast!!
Atmosphere: 5
Food: 5
Service: 5
Original Chops
I came here hoping to give my kids a good time but was pretty disappointed. Not sure if it was because I didn’t speak Spanish but between my daughters party and the other peoples party theirs was completely different from ours. When ChuckE came out, it was the most depressing mouse ever but with the others ChuckE was more lively and hyped. With service they would help other families right away but kept myself or people in my party waiting again not sure if it is we didn’t speak Spanish. Being to many other ChuckECheese locations out of state and others in El Paso this one was the most disappointing
Atmosphere: 3
Food: 4
Service: 1
Paola Velo
Once we entered, there was nobody at the door so we waited for a few seconds and nobody came to great us so we just walked in. We didn't get the stamp that they put to every family that walks in. The place is very small. About 5 games weren't working. Not too satisfied
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Salad Bar, Pepperoni Pizza
Patty Castro
With the new play area addition, makes it worth while
Great place for kids under 10. Food is good, the sunland park location is understaffed so it does take a while to get your things.
Our second home. Clean and fun environment.
Had a good time with the kids up until a man come in trying to sell candy. I find it very odd that man would come into a kids establishment trying to sell candy. I asked one of the workers if they knew about this situation, they had no clue.
No one was making sure who was coming in and out most of the time. Food was good
Food was good, but they were understaffed only 2 girls to let people in, let people out, do cash register, be the character and do the ticket exchange for prizes.
Great family atmosphere. Food was great. Only complaint is that broken machines were not marked/identified, resulting in losing out on several credit points I payed for. Recommend folks request for a credit reimbursement and ask staff to identify inoperable machines.
Kids had a great time
Good for kids to play ▶️ 👏
Great place for kids party, amazinly friendly staff
To the incredible team at Chuck E. Cheese – Sunland Park,
On behalf of my family and especially my daughter, I want to extend my deepest gratitude for the outstanding service and exceptional care you showed us during our recent visit. Due to a mix-up, we originally arrived at the wrong location for our scheduled celebration—but what could have been a major disappointment turned into something truly special, thanks entirely to your team.
Your staff acted swiftly, kindly, and professionally, going above and beyond to accommodate us at the last minute. From setting everything up without hesitation to ensuring my daughter still felt celebrated, your team delivered an experience that exceeded expectations. Despite the unexpected circumstances and a smaller turnout than anticipated, you never treated our event as anything less than important.
A special shout-out to your manager, who was truly outstanding—leading with calm, courtesy, and an exceptional commitment to customer service. It's rare to find such responsive and empathetic leadership, especially under pressure.
You didn’t just save the day—you made my little girl’s day, and for that, I’m sincerely thankful. It’s experiences like this that build lifelong customer loyalty and speak volumes about your values as a team and as a company.
With appreciation and respect,
Carlo Moreno
Restaurantji Recommends
Had my daughter’s birthday party here and it’s way better than other places. Unlimited games for the kids for 2 hours and we added the jumping experience for all kids. Once the 2 hours of game play were up, the kids still had unlimited access to the jumping area. Pizza has gotten a lot better too! Best part, it didn’t break the bank. I’ve almost double at other pizza places.
Atmosphere: 5
Food: 5
Service: 5
I went there with my youngest granddaughter to meet up with my son who would be getting off work, and even though I only had about 13 bucks, the lady at the counter gave her free drink cup and only charged for the pizza.
That was the sweetest thing in the world to us!!!! Sofia the granddaughter had a blast!!
Atmosphere: 5
Food: 5
Service: 5
I came here hoping to give my kids a good time but was pretty disappointed. Not sure if it was because I didn’t speak Spanish but between my daughters party and the other peoples party theirs was completely different from ours. When ChuckE came out, it was the most depressing mouse ever but with the others ChuckE was more lively and hyped. With service they would help other families right away but kept myself or people in my party waiting again not sure if it is we didn’t speak Spanish. Being to many other ChuckECheese locations out of state and others in El Paso this one was the most disappointing
Atmosphere: 3
Food: 4
Service: 1
Once we entered, there was nobody at the door so we waited for a few seconds and nobody came to great us so we just walked in. We didn't get the stamp that they put to every family that walks in. The place is very small. About 5 games weren't working. Not too satisfied
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Salad Bar, Pepperoni Pizza
With the new play area addition, makes it worth while
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