Chuck E. Cheese

9801 Gateway Blvd W, El Paso
(915) 591-1917

Recent Reviews

Sort by
Patrica Martinez

Too expensive and not good especially the boneless wings no help from mgr.

Atmosphere: 2

Food: 1

Service: 1

Kizz Wallace-Powell

Clean environment. The staff is very friendly. Ashley is always helpful and friendly. My grandchildren love coming here, and with the gold membership, it is worth coming and having lunch. Plus, it's bonus points with the grands.

Atmosphere: 5

Food: 5

Service: 5

Jessica Fauver

Ashley took amazing care of us for my son's birthday party. We'll be back!

Atmosphere: 5

Food: 5

Service: 5

Odalys Villalba

Pizza is overprice and it’s the worst pizza i’ve ever had in my life i am not even joking…it was hard and burned and gross… overprice games overprice everything, never ever coming back i’ll stick to peter piper where the pizza it’s actually good and the prices are fair, thank you…

J. A.

The games did not work. We had to tell the manager and he tested is like we were lying. The tokens were not loading into the cards. The cheese pizza was overcooked and hard. The trampoline area has a weird setup. The girl that was watching the area did not want to be there unless kids were there. Them they had to lock it up and she would leave and when the kids wanted to jump again they have to stop whatever they are doing and unlock the trampoline. The girl was on her phone the whole time. It's was very unprofessional. We have decided as a family that we will not go there anymore.

Atmosphere: 2

Food: 2

Service: 3

Crystal Delgado

Genesis- (5)
Louie and his team helped us have the best time for my daughter’s birthday! They are so king and the kids had so much fun! God bless you Louie!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salad Bar, Game, Pepperoni Pizza

Nico Vigil III

Had a birthday party for a 5yo. Service is great, Atmosphere is great.

Atmosphere: 5

Food: 5

Service: 5

Nelson Castillo

HIGHLY recommended, my family and I came to visit from southern california, and the quality and experience was amazing. Everyone was EXTREMELY courtious. Food was sooo good. And it was so clean, when choosing a chuck e cheese, choose this one. The staff was BEYOND AMAZING. I definitely had to compliment the staff to the manager.

Atmosphere: 5

Food: 5

Service: 5

Moses fierro

I had my daughter's third birthday party on Saturday, and the staff and management were super amazing. Thank you so much for making my daughter's experience amazing.

Atmosphere: 5

Food: 5

Service: 5

JACK H McCoy jr.

Well it was the shit when they hade the stage & the food was better. For the price peter Piper pizza is offering 2 - 1 topping pizza for $24. This pizza is just not even good im sorry but I'll never be back here. I hope they don't charge me to go and puke it all out .

Atmosphere: 1

Food: 1

Service: 1

Alberto Robles

First and last party here wow. Our party started at 6:30. Ordered pizza at that time 4 large. We did not get them till 7:15 and the place was empty. The other 2 times we ordered for the party they took like 30 minutes each time. Games are outdated. Should have done the other location

Atmosphere: 3

Food: 1

Service: 2

Brother Ballesteros

The pizza and deals were over priced, the cashier had attitude, half the games don’t work, and at least 4 of the machines stole the points(not tickets). Cashier could’ve been friendlier, really came here for the games, and for us to pay and half of them to be out and to get jacked on tokens is ridiculous to say the least. Pizza is better at other pizza places save your time and your money,

Atmosphere: 2

Food: 3

Service: 1

Korina S.

Employees are very nice. But it is so overpriced. I only go once a year for my kids and I regret it every single time. It is stupidly overpriced.

Atmosphere: 2

Food: 2

Service: 5

Ana Gabriela Loya

Many of us who visited the place are from Juárez without the English language and it is frustrating and racist that the employees' response tells us that they do not speak Spanish.
How discriminatory towards Hispanics

Atmosphere: 3

Food: 4

Service: 1

Recommended dishes: Pepperoni Pizza

J Mac

Food was ok. As always a bit overpriced for what you get but my family always overlooks it considering the value for the games. This time games a big disappointment. Lots of machines out of order, tickets harder too get, and they even removed the claw machine with the balls. Will not be returning any time soon.

Atmosphere: 2

Food: 4

Service: 4

Loading...