DO NOT COME HERE!!!!!!!!!!!!!!!!!!! Only putting one star because you have to in order to leave a review if not it would be negative stars. I had a very disappointing experience at this Church’s Chicken location. The customer service was unacceptable—the staff was extremely rude and unhelpful. When I simply asked if they sold drumsticks, the employee could not provide a clear answer. Instead of assisting me, she responded with hostility and engaged in an uncomfortable stare-off, as if she was trying to escalate the situation. This was especially distressing as I am pregnant and did not expect such unprofessional behavior. I strongly advise against visiting this location if you can avoid it. The lack of basic customer service and respect makes for an unpleasant experience. Management should seriously address these issues. “Adhery” or however you spell her name was very rude.
Atmosphere: 1
Food: 1
Service: 1
David Westrem
Was so sad to see I got corn instead of the baked Mac and cheese that's listed on my receipt
Atmosphere: 3
Food: 3
Service: 1
Timeca
Please check your order prior to leaving, they will have you wait 20+ min for OLD chicken that they have reheated in OLD grease.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fries
Susan Clemons
The fries tasted like they were fried in old oil. My husband and I got sick that evening.
Atmosphere: 5
Food: 3
Service: 5
Laura Kay Donges
The girl in the red had an attitude and was short with me. How rude. I am tired of being treated with disrespect as a white disabled woman. No. I'm not racist. I don't like rude employees and I came in with a smile.
The food redeemed the atmosphere otherwise. Flavorful and fresh.
Atmosphere: 1
Food: 5
Service: 3
Recommended dishes: Fries
Jerome FOX III
This is the worse churchs location in El Paso my order was wrong the chicken was dry and my lemonade tasted like mop water and the workers were super rude
Food: 2
Service: 1
Jesus Monjaras
Very bad service at this location. Rude staff!
Denisse
Very rude workers. The girls there have no common courtesy and have no customer service etiquette. If you don’t want to work there, don’t! Beats being rude to customers.
I ordered a box of 4 peices of chicken ended up with just two. Terrible service! Never eat here again!
Atmosphere: 1
Food: 2
Service: 1
Yue Her
Great service. Quick and simple.
Parking: Small lot. Can be busy.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Sandwich
Raul Burgueno-Osorio
Best crew working and handling the situation. :-)?
Atmosphere: 5
Food: 5
Service: 5
Jazmine
Skinny tall girl was very rude waited in the speaker for a while I asked her it was open and got really offended and said she was counting the register which I completely understand should’ve said give me a second at the speaker then continued to mumble while taking my order at your big age working fast food speak up
Atmosphere: 1
Food: 1
Service: 1
Ignacio Grady
Texas Church's Chicken offers a solid meal with a taste that doesn't disappoint. The chicken was flavorful and cooked to perfection. While the prices are a bit on the higher side, the quality of the food makes it worth it. If you're willing to spend a little more for good-tasting chicken, Texas Church's Chicken is a great choice.
DO NOT COME HERE!!!!!!!!!!!!!!!!!!!
Only putting one star because you have to in order to leave a review if not it would be negative stars. I had a very disappointing experience at this Church’s Chicken location. The customer service was unacceptable—the staff was extremely rude and unhelpful. When I simply asked if they sold drumsticks, the employee could not provide a clear answer. Instead of assisting me, she responded with hostility and engaged in an uncomfortable stare-off, as if she was trying to escalate the situation. This was especially distressing as I am pregnant and did not expect such unprofessional behavior. I strongly advise against visiting this location if you can avoid it. The lack of basic customer service and respect makes for an unpleasant experience. Management should seriously address these issues. “Adhery” or however you spell her name was very rude.
Atmosphere: 1
Food: 1
Service: 1
Was so sad to see I got corn instead of the baked Mac and cheese that's listed on my receipt
Atmosphere: 3
Food: 3
Service: 1
Please check your order prior to leaving, they will have you wait 20+ min for OLD chicken that they have reheated in OLD grease.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fries
The fries tasted like they were fried in old oil. My husband and I got sick that evening.
Atmosphere: 5
Food: 3
Service: 5
The girl in the red had an attitude and was short with me. How rude. I am tired of being treated with disrespect as a white disabled woman. No. I'm not racist. I don't like rude employees and I came in with a smile.
The food redeemed the atmosphere otherwise. Flavorful and fresh.
Atmosphere: 1
Food: 5
Service: 3
Recommended dishes: Fries
This is the worse churchs location in El Paso my order was wrong the chicken was dry and my lemonade tasted like mop water and the workers were super rude
Food: 2
Service: 1
Very bad service at this location. Rude staff!
Very rude workers. The girls there have no common courtesy and have no customer service etiquette. If you don’t want to work there, don’t! Beats being rude to customers.
Atmosphere: 1
Food: 3
Service: 1
They always say they don’t have chicken
Great service. Quick and simple.
Parking: Small lot. Can be busy.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
I ordered a box of 4 peices of chicken ended up with just two. Terrible service! Never eat here again!
Atmosphere: 1
Food: 2
Service: 1
Great service. Quick and simple.
Parking: Small lot. Can be busy.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Sandwich
Best crew working and handling the situation. :-)?
Atmosphere: 5
Food: 5
Service: 5
Skinny tall girl was very rude waited in the speaker for a while I asked her it was open and got really offended and said she was counting the register which I completely understand should’ve said give me a second at the speaker then continued to mumble while taking my order at your big age working fast food speak up
Atmosphere: 1
Food: 1
Service: 1
Texas Church's Chicken offers a solid meal with a taste that doesn't disappoint. The chicken was flavorful and cooked to perfection. While the prices are a bit on the higher side, the quality of the food makes it worth it. If you're willing to spend a little more for good-tasting chicken, Texas Church's Chicken is a great choice.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Fried Okra, Fries
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