Cocteles Mazatlan Restaurant El Paso

I requested a booth for 4 ppl, waiter & host both gave me attitude, they told me the booth was for 4ppl and I was by myself, they offer a table, I told the table are for 4ppl as well..... I ordered appetizers,caldo & meal, they gave me everything together instead of giving me one thing at a time. Waiter never checked up on me after giving me my meal, never got a refill either

Atmosphere: 1

Food: 1

Service: 1

The food is always good here but Today the service was horrible. It took over an hour to get our food. Three other parties who were seated after us were not only served before us but finished their meals and walked out before we got our food. The reason the waitress gave us for the delay was that they “had to cook the fish” I guess I’ll order raw fish for faster service next time… Better yet, there won’t be a next time for our family at this restaurant.

Atmosphere: 3

Food: 5

Service: 1

Great food, good customer service

Atmosphere: 5

Food: 5

Service: 5

Very good food

Atmosphere: 4

Food: 5

Service: 3

Very bad service, I asked for the meat well sewn and they brought it to me medium-rare. I returned it and asked for the bill and it took them 40 minutes to take the bill.

Food: 1

Service: 1

Horrible Costumer

Atmosphere: 1

Food: 1

Service: 1

Ordered shrimp cocktail, ate less than half of it, before it gave me stomach paints and had me throwing up

Atmosphere: 3

Food: 1

Service: 4

Didnt really feel too welcome!! But it was ok!!

Atmosphere: 3

Food: 3

Service: 3

Nice & Cozy

Vegetarian options: Salad

Parking: Nice Service

Kid-friendliness: Yes

Wheelchair accessibility: Yes

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Coctel de Camarón Med, Shrimp Tacos, Oysters on the Half Shell, Fish Tacos, Aguachiles Bandera, Fried Fish, Black Bass with Garlic Baked Potato N Salad, Sopa Marinera, Fish, Caldo De Mariscos, Shrimp Quesadilla, Mazatlan, Camarones Aguachile

First time here and we were very disappointed, after standing for almost 20 minutes waiting at the door the waitress finally yelled across the restaurant saying go sit at that booth. Just to sit for another almost 10 minutes without a menu. Thank God the food was good, but unfortunately it wasn't good enough to want us to deal with the Poor Wait staff,, I actually heard the waitress talk about a TikTok post that was talking bad about the service. I can see why I'm not the only one that has mentioned the same thing. The waitresses need training or more likely a new job just not serving. Sorry it was horrible.

Atmosphere: 2

Food: 4

Service: 1

Recommended dishes: Fish, Shrimp

Cocteles Mazatlán is an amazing spot! The vibes are great, and the restaurant itself is very nice and welcoming. I ordered the Camarones a la Diabla wrapped in bacon, and it was absolutely delicious. My daughter had the kids' shrimp with rice, and she said it was by far the best rice she’s ever had! On top of that, the free broth they serve is absolutely bomb. The food, atmosphere, and overall experience were fantastic. I can’t wait to visit this location again. Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips and Salsa, Shrimp

Very delicious food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sopa de Mariscos, Agua de Pepino Con Limón

The food is amazing.. but the service is not for me everything I go I don’t know if it’s the owner but she is sitting down all the time and all the tables dirty and she seems not to care and that’s not good cause I see 1-2 waitresses back and forth and her sitting down this is the 3rd time I see her sitting down.

Atmosphere: 1

Food: 4

Service: 3

Recommended dishes: Fish

Never answers phone foods good they just don’t answer the phone

Vegetarian options: If u vegan don’t come here cuz if I see u there I’m beating yo gay ass up

Dietary restrictions: Idk what that means

Parking: Free parking lot very good

Kid-friendliness: Oh yuh they fuck wit kids they nice asf

Wheelchair accessibility: Like I said abt gays if u wheel chair and I see I there I’m breaking ur arms fucon lightning McQueen

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Shrimp Tacos, Birria, Oysters on the Half Shell, Chips and Salsa, Flan Regula, Fish Tacos, Aguachiles Bandera, Fried Fish, Black Bass with Garlic Baked Potato N Salad, Steak & Shrimp, Sopa Marinera, Fish, Caldo De Mariscos, Steak, Baked Potato, Churro Con, Shrimp Quesadilla, Mazatlan, Camarones Aguachile

First time, came as soon as they opened. Our waitress was great and food was delicious, shrimp cocktail is the best. Will be coming back soon.