Dairy Queen

9933 Montana Ave, El Paso
(915) 633-6300

Recent Reviews

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Cindy Renteria

Every time I go I get fresh food and good service

Atmosphere: 4

Food: 4

Service: 4

Cool Kid

We waited a good while, services was mid but the 2 medium blizzards I ordered barely had any toppings on them so halfway when I’m eating my blizzard it was just plain vanilla.

Food: 2

Service: 2

Rene Cruz

Best onion rings ever. Burgers are good.

Atmosphere: 5

Food: 5

Service: 5

Jaime Enriquez (E.M.C.)

Very clean and fast.

Atmosphere: 5

Food: 5

Service: 5

Margaret Vaughn

Awful experience.

My husband and I frequently go on mini dates to Dairy Queen on McCombs street. However today we were shopping & decided to go to the location on Montana.

From the second we ordered, everything was just chaos. I couldn’t even get the chili dog because the girl couldn’t find it on the menu & decided to get the salad instead. Then, we saw our order ready, but no one ran it out until 10+ min of it sitting ready in the window.

We ordered our ice creams with our meal but as a “wait to make” for after we ate our meal. I got an ice cream cone and my husband got a banana split. When he handed my me my cream, the top half just fell into my salad I was planning to take home and finish. We had to get another & wait an additional 10 min for the staff to make my husband’s banana split.

The staff did not offer to remake my salad nor help me clean the ice cream off the table, we had to do it all ourselves. To top it off, when I went to the women’s room to wash the ice cream off of my hands, the sink sprayed me & got myself & shirt completely soaked.

This is the most disorganized DQ we have ever been to. Workers are not sticking to one task, running around but it isn’t helping their times by anything. I think if everyone stuck to one task/station, the outcome could improve but instead it is just pure chaos.

We will never return to this location and will solely only go to McCombs Street Dairy Queen.

Barbara B

Careful with the attitude of this guy

Atmosphere: 1

Food: 1

Service: 1

Anne Ellis

Yummy! Had a Reese's Blizzard at the drive-thru.

Food: 5

Service: 5

Madtat Hellpaso

The location was very clean and the restroom for being a fast food place was spotless. We were greeted right as we walked in and the service was fast and courteous. Our order came out within five minutes and we even had to wait a minute or two to let them cool off because they were hot and fresh. It also seemed that the drive-through traffic was steady and fast to receive their orders.

Atmosphere: 4

Food: 4

Service: 5

Heart

Even for a fast food joint this company has gone down hill..

Atmosphere: 1

Food: 2

Service: 3

David D.

I always get great service at the one on Montana.

Atmosphere: 4

Food: 3

Service: 5

Valerie Biby

We came in for some lunch and the cashier (Hector) was such a great guy, his customer service was amazing and he was very attentive. Best customer service I’ve had in a while ✊🏻

Atmosphere: 5

Food: 5

Service: 5

Jeff Harvel

Very childish staff here. They act like kids and was spraying each other ketchup. This isn’t the first time I come here and see childish kids acting up. They need an adult here to run this business correctly.

Dear Management, this occurred on 07-27-2025, at 415 pm. Train your staff better.

Atmosphere: 1

Food: 5

Service: 1

Joel Rodriguez

Time and time again that I go to dairy Queen for ice cream never disappoints that the ice cream is always melted I Rather order milk shake instead I don't know if there machines are broken or not maintenance right I really don't know I can't really go back ask the employee to make me another one is a waste of time and for me to go around walk back at the restaurant for them to make another one I'm sorry but someone needs check those machines or just have sign that says no ice cream machine down.

Atmosphere: 4

Food: 5

Service: 4

Jim Docks (AYYYYYIMMY)

Went with my go to of the steak finger basket/gravy🤤🤤 paired with a mini cheese quake blizzard.

Atmosphere: 5

Food: 5

Service: 5

Catherine Gelsthorpe

They brought back the cherry vanilla to dip cone!!!! 😋

Atmosphere: 4

Food: 5

Service: 5

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