Well known for their awesome ice creams and blizzards. Love this place and grateful for the truck parking at the adjacent fuel station. Thank you 🙏🏼
Atmosphere: 5
Food: 5
Service: 5
Briana Catley
Denise just is a horrible person! I got the holiday nog shake. The shake smelled like pure clorox which I’m Allergic too! I went in there and told her. She accused me of lying saying we don’t use that and I don’t smell anything. Me and another person both smelled the Clorox! This needs to be addressed immediately with someone contacting me before I seek legal action! That is dangerous especially with me being allergic to it!
Food: 1
Service: 1
Robert Hulings
Clerk Julio was very sarcastic with my wife. Assistant manager was no help. After reading other reviews I can see this is a common problem at this location. Hopefully other locations have better service.
LMG E
Very Poor Customer Service and Bad Judgment
I had a very bad experience with the staff at the window. The employee refused to serve me just because the car in front thought I was trying to cut in line. Instead of asking or checking the situation, the staff assumed I was at fault and refused to help me. This is not the right way to treat customers. The way the situation was handled was unprofessional and showed poor judgment.
Atmosphere: 2
Food: 2
Service: 1
david dozier
The O'Ring are pretty good, had a belly buster double burger it was fresh n tasty.
Atmosphere: 5
Food: 5
Service: 5
Biff F. Palmer
Good strawberry shake, atmosphere a bit drab
Atmosphere: 3
Food: 5
Service: 5
Gary Jones
Very quick service, food was good and service area was clean. Worked great for us they had ample room to park a trailer.
Atmosphere: 4
Food: 5
Service: 5
j griggs21
Great fast service.
Atmosphere: 4
Food: 4
Service: 4
Joe Olivas
Great location
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Tietsch
The Manager Jackie has given rude looks multiple times and been rude. Also hearing her unprofessionalism towards employees. I also asked for bread that was missing from my food and when I asked for it they were mad they had to make it around closing time and gave it to me toasted with nothing on it and it tasted gross.
Got a few boxes of buster bars. Delicious as always.
Atmosphere: 4
Food: 5
Service: 5
Enrique
The entire experience was great until the end when I asked an employee how to use the DQ app but was rebuffed snd directed to the counter and then no one bothered to help me after. I did not continue with the download.
Atmosphere: 5
Food: 4
Service: 2
Alex Alvarez
8 cars were infront of us in the drive thru line, and I was worried it was going to take over 20 minutes to order and get served. The line went surprisingly quick. We were in line and out within 10 minutes. The customer service was great, the order, which included a few items that were all different, was accurate and handed with care. Well worth taking a risk of waiting in line.
Atmosphere: 5
Food: 5
Service: 5
J B
A Blizzard in El Paso?? Why, yes please! Delicious, cold, and fast - always satisfying, every time.
Well known for their awesome ice creams and blizzards. Love this place and grateful for the truck parking at the adjacent fuel station. Thank you 🙏🏼
Atmosphere: 5
Food: 5
Service: 5
Denise just is a horrible person! I got the holiday nog shake. The shake smelled like pure clorox which I’m
Allergic too! I went in there and told her. She accused me of lying saying we don’t use that and I don’t smell anything. Me and another person both smelled the Clorox! This needs to be addressed immediately with someone contacting me before I seek legal action! That is dangerous especially with me being allergic to it!
Food: 1
Service: 1
Clerk Julio was very sarcastic with my wife.
Assistant manager was no help. After reading other reviews I can see this is a common problem at this location. Hopefully other locations have better service.
Very Poor Customer Service and Bad Judgment
I had a very bad experience with the staff at the window. The employee refused to serve me just because the car in front thought I was trying to cut in line. Instead of asking or checking the situation, the staff assumed I was at fault and refused to help me. This is not the right way to treat customers. The way the situation was handled was unprofessional and showed poor judgment.
Atmosphere: 2
Food: 2
Service: 1
The O'Ring are pretty good, had a belly buster double burger it was fresh n tasty.
Atmosphere: 5
Food: 5
Service: 5
Good strawberry shake, atmosphere a bit drab
Atmosphere: 3
Food: 5
Service: 5
Very quick service, food was good and service area was clean. Worked great for us they had ample room to park a trailer.
Atmosphere: 4
Food: 5
Service: 5
Great fast service.
Atmosphere: 4
Food: 4
Service: 4
Great location
Atmosphere: 5
Food: 5
Service: 5
The Manager Jackie has given rude looks multiple times and been rude. Also hearing her unprofessionalism towards employees. I also asked for bread that was missing from my food and when I asked for it they were mad they had to make it around closing time and gave it to me toasted with nothing on it and it tasted gross.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Rude unprofessional and food that made me sick
Atmosphere: 1
Food: 1
Service: 1
Got a few boxes of buster bars. Delicious as always.
Atmosphere: 4
Food: 5
Service: 5
The entire experience was great until the end when I asked an employee how to use the DQ app but was rebuffed snd directed to the counter and then no one bothered to help me after. I did not continue with the download.
Atmosphere: 5
Food: 4
Service: 2
8 cars were infront of us in the drive thru line, and I was worried it was going to take over 20 minutes to order and get served. The line went surprisingly quick. We were in line and out within 10 minutes. The customer service was great, the order, which included a few items that were all different, was accurate and handed with care. Well worth taking a risk of waiting in line.
Atmosphere: 5
Food: 5
Service: 5
A Blizzard in El Paso?? Why, yes please! Delicious, cold, and fast - always satisfying, every time.
Atmosphere: 5
Food: 5
Service: 5
Loading...