Worst and rudest customer service in the drive thru! On top of that, they gave me the wrong order! The young, heavyset girl who works the drive thru needs to be fired immediately!
Service: 1
Paola Rodriguez
The food is really good but the drive thru customer service is the worst!! The girl doesn’t even talk to you and just extent her hand for the payment, then she clases the door and leave you there for 10 minutes!
The customer service really needs to improve
Atmosphere: 2
Food: 5
Service: 2
Ricky Zavala
DC has the best grilled chicken and charro beans. You can’t go wrong with whatever you select to eat.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Macaroni Salad and Charro Beans
Dany Diaz
I arrived at the restaurant, and everything was quick. However, there were three things I didn’t like. First, the attitude of the waitress who brought my food—she had an expression like she was annoyed with what she was doing. As a customer, you expect at least a neutral attitude, not a bad face as if they were giving me the food for free. When they brought my meal, most of it was delicious—the rice was perfect, and the chicken was cooked to perfection. However, the baked potato was black inside, and I couldn’t eat it. Seriously? They open the potato to add cheese and can’t notice that it’s black at the bottom? What really ruined my experience was the fact that there were four flies hovering around my food, which was incredibly annoying as I had to keep shooing them away, and they still managed to land on my food more than once.
Atmosphere: 5
Food: 4
Service: 2
Bianca Ferreira De Lima
Place opens at 11am and doesn’t have the chicken ready at all. Wasted 30 mins waiting and the drive thru person was very rude.
Service: 1
Roberto Menendez
I went to eat and the waitress with glasses with bows who served me was super helpful and attentive at all times. And I asked who the manager was to congratulate her and she answered that it was her, I was having a bad day and she with her enthusiasm made my day, the food was good but the customer service was 10/10
Atmosphere: 5
Food: 5
Service: 5
Sarita
Vegans and vegetarians, check your bags at the drive thru! They got my order wrong- ordered the tofu fit bowl, and they gave me chicken. They replaced it once I noticed and drove back to swap them out and didn't give me and trouble. Still though, a little bit of a hassle! Food was good.
Vegetarian options: Tofu fitbowl and beyond burger
Atmosphere: 3
Food: 5
Service: 2
sara james
Ordered at 2 for pickup. 330 not ready. Food throw together without shame. Never again
Atmosphere: 1
Food: 2
Service: 1
Este
Was told at 9:30 p.m. that they were out of chicken with no option to wait for more to be made.
well i tried this place for the first time yesterday and got horrible food poisoning. this place is not good and they need to shut this place down
Atmosphere: 1
Food: 1
Service: 1
Este C
Was told at 9:30 p.m. that they were out of chicken with no option to wait for more to be made.
Atmosphere: 4
Food: 4
Service: 1
Chuck Brown
The food was okay. The place was empty, yet it took almost 30 minutes to get a take out order. I wasn't happy to see flies flying around either. I won't eat there again.
Atmosphere: 3
Food: 3
Service: 4
Kimberley Rodriguez
Ordered 2 flour steak quesadilla combos, and came out to $32.00 dollars. The 2 squares of cheese in the quesadillas were not melted or enough for the single tortilla folded in half to stick together. Stingy on the cheese and the steak for the price. Not worth the money or the wait.
Food: 1
Service: 1
Gardenia Al
We came here to pick up a cake order that we had previously made at a different location. This particular location is the one that makes whole cakes. We were tight on time the day we picked up the cake and decided to eat here. We ordered the Hawaian burger, the cheese fondu, tortillas, the chicken combo, and well it was over $180 in total for 4 ppl. During the meal everyone was fine. After the meal, while at the restaurant, my son vomits everything. My daughter excuses herself from the table and leaves to the restroom and vomits. My sister, too, says her stomach is unsettled. I haven't eaten because the chicken is burnt and dry. The look of my meal is poor. This was horrible. On top of that, the way they served the cake was in a tray that was too big for the cake. And it wasn't a cake tray. It was a tray for catering, cookies, or sandwiches. The cake was a 3 leche cake. What in the world! When I asked why it was in an upside-down cookie, sandwich tray, they said that it was all they had. 😵💫 It's a restaurant, and if they sell whole cakes, then have the appropriate to go box or container. Profecionalism they lack. Customer care, they seem not to know of. I do not recommend this place at all. At least not this particular one.
Small pieces, and bad customer service
Service: 1
Worst and rudest customer service in the drive thru! On top of that, they gave me the wrong order! The young, heavyset girl who works the drive thru needs to be fired immediately!
Service: 1
The food is really good but the drive thru customer service is the worst!! The girl doesn’t even talk to you and just extent her hand for the payment, then she clases the door and leave you there for 10 minutes!
The customer service really needs to improve
Atmosphere: 2
Food: 5
Service: 2
DC has the best grilled chicken and charro beans. You can’t go wrong with whatever you select to eat.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Macaroni Salad and Charro Beans
I arrived at the restaurant, and everything was quick. However, there were three things I didn’t like. First, the attitude of the waitress who brought my food—she had an expression like she was annoyed with what she was doing. As a customer, you expect at least a neutral attitude, not a bad face as if they were giving me the food for free. When they brought my meal, most of it was delicious—the rice was perfect, and the chicken was cooked to perfection. However, the baked potato was black inside, and I couldn’t eat it. Seriously? They open the potato to add cheese and can’t notice that it’s black at the bottom? What really ruined my experience was the fact that there were four flies hovering around my food, which was incredibly annoying as I had to keep shooing them away, and they still managed to land on my food more than once.
Atmosphere: 5
Food: 4
Service: 2
Place opens at 11am and doesn’t have the chicken ready at all. Wasted 30 mins waiting and the drive thru person was very rude.
Service: 1
I went to eat and the waitress with glasses with bows who served me was super helpful and attentive at all times. And I asked who the manager was to congratulate her and she answered that it was her, I was having a bad day and she with her enthusiasm made my day, the food was good but the customer service was 10/10
Atmosphere: 5
Food: 5
Service: 5
Vegans and vegetarians, check your bags at the drive thru! They got my order wrong- ordered the tofu fit bowl, and they gave me chicken. They replaced it once I noticed and drove back to swap them out and didn't give me and trouble. Still though, a little bit of a hassle! Food was good.
Vegetarian options: Tofu fitbowl and beyond burger
Atmosphere: 3
Food: 5
Service: 2
Ordered at 2 for pickup. 330 not ready. Food throw together without shame. Never again
Atmosphere: 1
Food: 2
Service: 1
Was told at 9:30 p.m. that they were out of chicken with no option to wait for more to be made.
Atmosphere: 4
Food: 4
Service: 1
Restaurantji Recommends
well i tried this place for the first time yesterday and got horrible food poisoning. this place is not good and they need to shut this place down
Atmosphere: 1
Food: 1
Service: 1
Was told at 9:30 p.m. that they were out of chicken with no option to wait for more to be made.
Atmosphere: 4
Food: 4
Service: 1
The food was okay. The place was empty, yet it took almost 30 minutes to get a take out order. I wasn't happy to see flies flying around either. I won't eat there again.
Atmosphere: 3
Food: 3
Service: 4
Ordered 2 flour steak quesadilla combos, and came out to $32.00 dollars. The 2 squares of cheese in the quesadillas were not melted or enough for the single tortilla folded in half to stick together. Stingy on the cheese and the steak for the price. Not worth the money or the wait.
Food: 1
Service: 1
We came here to pick up a cake order that we had previously made at a different location. This particular location is the one that makes whole cakes. We were tight on time the day we picked up the cake and decided to eat here. We ordered the Hawaian burger, the cheese fondu, tortillas, the chicken combo, and well it was over $180 in total for 4 ppl. During the meal everyone was fine. After the meal, while at the restaurant, my son vomits everything. My daughter excuses herself from the table and leaves to the restroom and vomits. My sister, too, says her stomach is unsettled. I haven't eaten because the chicken is burnt and dry. The look of my meal is poor. This was horrible.
On top of that, the way they served the cake was in a tray that was too big for the cake. And it wasn't a cake tray. It was a tray for catering, cookies, or sandwiches. The cake was a 3 leche cake. What in the world! When I asked why it was in an upside-down cookie, sandwich tray, they said that it was all they had. 😵💫 It's a restaurant, and if they sell whole cakes, then have the appropriate to go box or container. Profecionalism they lack. Customer care, they seem not to know of. I do not recommend this place at all. At least not this particular one.
Atmosphere: 1
Food: 1
Service: 1
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