Employees there are very rude! This morning I dealt with the manager. She was wearing black so I assume it was a manager. Unprofessional behavior! Now I understand why everyone there has attitude. If these are the type of people you’re promoting, maybe it’s time to reconsider and do better Dunkin! It should start with the manager!
Atmosphere: 1
Food: 1
Service: 1
Samantha Najera
The people at this location are never friendly and ALWAYS rude. I always order ahead and my drinks are never filled to the top and food is burned. These workers need to be trained better.
Atmosphere: 1
Food: 1
Service: 1
Abby Nunez
So they ran out of an item, gave me what they thought would be okay. AND didn’t even bother to ask me if i’m okay with that substitution or offer me a refund. What’s up with this location! They’re always so rude.
Atmosphere: 1
Food: 1
Service: 1
RICHIE LE
The shop is very dirty and doesn’t let a customer know if the food doesn’t have it. The food is small and it’s expensive
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Doughnut
Andrea Garcia
Poor customer service. The person who attended us look like she did not want to be there.
Service: 1
Danielle Leyva
The staff at this location are under trained and unfriendly. I ordered using the mobile app and when I arrived for my order they shared the items were not available. When I asked for a refund the lady at the speaker was rude and asked me to pull to the window. The lady at the window was far worse in her tone and attitude. When I asked for a refund she said I had to take a drink, or other item. I told her I had no use or want for another item. She then came back with half a dozen donuts and said they were complimentary for not having the other items. I don’t understand how they were complimentary when she didn’t give me what I paid for… or issue a refund. When I called on the phone to speak to a manager she was very rude and said she gave me what was on my order ( she lied). She also said she couldn’t give me her name because they aren’t allowed too. Worst service.
Atmosphere: 1
Food: 1
Service: 1
Michael Shrewsbury
Ordered on the app at 7pm when this location closed at 10pm. They were out of over half of the doughnuts and wouldn’t refund me my money and told me to call a number to get a refund manager was rude not helpful and useless at best.
They "sell out" of Donuts at 7-8 pm. Taking my business elsewhere.
Robie Theriot
There was two people in front of me when I got there and it took nearly 30 minutes for them to take my order. They had about 20 people behind the counter and only one register open! When I finally get to order the girl taking my order doesn’t know how to make a decaf pumpkin coffee!! Mind blown!!! Left with no coffee at Dunkin’ Donuts!!!! Don’t bother going if you don’t want to be frustrated. Everyone walking around and looking like they are lost, what a joke.
I went and got a hot coffee here yesterday and it smell to much of the young lady perfume and soon I took a sip I could taste it . My coffee didn't taste like any coffee but her perfume all the around the cup . (They should be wearing gloves and safety stuff to handle food items for hair and causation
Atmosphere: 2
Food: 2
Service: 3
Cxugh._.syruppp5
This is the third time I order online and they make my order wrong. Everything is overall good but I mostly order customized items and either ingredients are flipped or the drinks are flat out made wrong.
Food: 3
Service: 1
Mariah Martinez
Never had an issue here, always fast and friendly service
Atmosphere: 5
Food: 5
Service: 5
Mariah Meredith
Never had an issue here, always fast and friendly service
Atmosphere: 5
Food: 5
Service: 5
David
I don’t appreciate this dunkin location charging me $4 for almond milk in my latte. No other location have ever charged me double regardless of if I add ice and I go on a daily basis. Greedy policies at this location, no thanks!
Employees there are very rude! This morning I dealt with the manager. She was wearing black so I assume it was a manager. Unprofessional behavior! Now I understand why everyone there has attitude. If these are the type of people you’re promoting, maybe it’s time to reconsider and do better Dunkin! It should start with the manager!
Atmosphere: 1
Food: 1
Service: 1
The people at this location are never friendly and ALWAYS rude. I always order ahead and my drinks are never filled to the top and food is burned. These workers need to be trained better.
Atmosphere: 1
Food: 1
Service: 1
So they ran out of an item, gave me what they thought would be okay. AND didn’t even bother to ask me if i’m okay with that substitution or offer me a refund. What’s up with this location! They’re always so rude.
Atmosphere: 1
Food: 1
Service: 1
The shop is very dirty and doesn’t let a customer know if the food doesn’t have it. The food is small and it’s expensive
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Doughnut
Poor customer service. The person who attended us look like she did not want to be there.
Service: 1
The staff at this location are under trained and unfriendly. I ordered using the mobile app and when I arrived for my order they shared the items were not available. When I asked for a refund the lady at the speaker was rude and asked me to pull to the window. The lady at the window was far worse in her tone and attitude. When I asked for a refund she said I had to take a drink, or other item. I told her I had no use or want for another item. She then came back with half a dozen donuts and said they were complimentary for not having the other items. I don’t understand how they were complimentary when she didn’t give me what I paid for… or issue a refund. When I called on the phone to speak to a manager she was very rude and said she gave me what was on my order ( she lied). She also said she couldn’t give me her name because they aren’t allowed too. Worst service.
Atmosphere: 1
Food: 1
Service: 1
Ordered on the app at 7pm when this location closed at 10pm. They were out of over half of the doughnuts and wouldn’t refund me my money and told me to call a number to get a refund manager was rude not helpful and useless at best.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Doughnut
Hot and fresh hash browns
Kid-friendliness: My kids love it here
Recommended dishes: Doughnut, Dunkin' Lemonade Refreshers
They "sell out" of Donuts at 7-8 pm. Taking my business elsewhere.
There was two people in front of me when I got there and it took nearly 30 minutes for them to take my order. They had about 20 people behind the counter and only one register open! When I finally get to order the girl taking my order doesn’t know how to make a decaf pumpkin coffee!! Mind blown!!! Left with no coffee at Dunkin’ Donuts!!!! Don’t bother going if you don’t want to be frustrated. Everyone walking around and looking like they are lost, what a joke.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Doughnut
Restaurantji Recommends
I went and got a hot coffee here yesterday and it smell to much of the young lady perfume and soon I took a sip I could taste it . My coffee didn't taste like any coffee but her perfume all the around the cup . (They should be wearing gloves and safety stuff to handle food items for hair and causation
Atmosphere: 2
Food: 2
Service: 3
This is the third time I order online and they make my order wrong. Everything is overall good but I mostly order customized items and either ingredients are flipped or the drinks are flat out made wrong.
Food: 3
Service: 1
Never had an issue here, always fast and friendly service
Atmosphere: 5
Food: 5
Service: 5
Never had an issue here, always fast and friendly service
Atmosphere: 5
Food: 5
Service: 5
I don’t appreciate this dunkin location charging me $4 for almond milk in my latte. No other location have ever charged me double regardless of if I add ice and I go on a daily basis. Greedy policies at this location, no thanks!
Atmosphere: 5
Food: 1
Service: 3
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