Half of our half dozen donuts were stale. Dunkin donuts has let their quality slip.
Food: 1
Service: 3
DMarie Ficeto
Friendly and courteous staff. I have not had a problem with my order in the 3 years I have been going there
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Hazelnut Iced Coffee, Coffee and Donut
elkaly-man
I live in Horizon and drive all the way to this Dunkin to purchase my cofffee because the one in Horizon sucks!!!!
Atmosphere: 5
Food: 5
Service: 5
Children of the Fog
I've been going to this Dunkin for a few years now. Staff has always been friendly and helpful it's rare that they get my order wrong, but when they do, they are always very kind and quick to correct it. I always appreciate them going out of their way to make sure I had a good experience.
Just about everything we ordered was given to us wrong. We corrected one item, only to get the wrong item again. The hazelnut iced coffee had no flavor whatsoever, and when we took it back, the response was, "because you got sugar free." It has never been this flavorless in the past. They took forever for an Everything Bagel. Not a good visit. Had to settle for a donut with sprinkles after receiving the wrong one twice. ?
Atmosphere: 3
Food: 3
Service: 3
Karina H.
Negative Stars!!! Was super hungry decided to go to the place with the delicious coffees and refreshers. Unfortunately, the hash-browns tasted dry, flavorless, and COLD. Went again and asked for my money back and they gave me new ones. Still tasted awful. So disappointed.
Esther Olivas
Horrible donuts they were hard and looked old. The apple fritters were hard as rocks. I will not do business there again.
Atmosphere: 1
Food: 1
Service: 1
Tania Lopez
Good flavor, for a day of craving a Dunkin' coffee ?
Atmosphere: 3
Food: 4
Service: 4
Lorraine Sarmiento
So I have been coming to this Dunkin for three weeks now every Thursday for my therapy meetings. The first week we came they took long with my order because the machine was not working. Which they should have communicated cause then I would have chosen something else. So not only do they take forever they then give me a medium when I paid for a large. I know what it’s like to work food industry so I understand when things get set back. I had no attitude at all. Which confuses me why now they have an attitude with me when it was their fault in the beginning! So then the next week comes around and someone else took care of me and it was great. Now this week which is today Thursday. The same man from the first week saw me and walked away but of course he had to take my order. I can tell he is flustered with me and we haven’t even started. How are you gonna have an attitude with me when it wasn’t even my fault I would understand if I had an attitude or was rude but I was not at all. So i tell him I’m going to be outside this time. He says okay. I assumed they would take cause last time I saw them do that for someone. But he just left my drink on the counter and another employee brought it to me. From now on I will just wait til it’s made then go outside. But the audacity of this employee to have a problem with me and you can feel the tension when there was no issue at all. But now he makes me feel uncomfortable even going. I try to laugh and be nice even to break the ice but damn im sorry for whatever I even did to make him feel like that.It just makes me sad that employees hold a grudge over a simple silly situation and can’t brush it off now he makes me feel like he hates me as a customer.We need better communication with the guests let them know I’m sure they wouldn’t mind choosing another option.I write this here for all the employees to see cause if I get it I understand it doesn’t mean you have to carry the same emotion every visit. And if it was his fault then man up and take it. It happens to the best of us. And it’s okay!As a manager I definitely understand but it’s not right to make your customers feel that way.
Half of our half dozen donuts were stale. Dunkin donuts has let their quality slip.
Food: 1
Service: 3
Friendly and courteous staff. I have not had a problem with my order in the 3 years I have been going there
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Hazelnut Iced Coffee, Coffee and Donut
I live in Horizon and drive all the way to this Dunkin to purchase my cofffee because the one in Horizon sucks!!!!
Atmosphere: 5
Food: 5
Service: 5
I've been going to this Dunkin for a few years now. Staff has always been friendly and helpful it's rare that they get my order wrong, but when they do, they are always very kind and quick to correct it. I always appreciate them going out of their way to make sure I had a good experience.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Doughnuts, Munchkins Donut Hole Treats, Breakfast Sandwich, Coffee and Donut
Great coffee and donuts as well as the service from the staffOnly inconvenience, outside light not working so not easy to locate the place at
Atmosphere: 5
Food: 5
Service: 5
My iced coffee was very good ?
Need more
Atmosphere: 4
Food: 4
Service: 4
Exquisite taste of coffee.
Atmosphere: 4
Food: 5
Service: 5
Coffee is good, hit or miss
Food: 4
Service: 5
Recommended dishes: Breakfast Sandwich
Night shift never wants to work claims theres no donuts or coffe at the moment & allways messes up the orders.
Restaurantji Recommends
Just about everything we ordered was given to us wrong. We corrected one item, only to get the wrong item again. The hazelnut iced coffee had no flavor whatsoever, and when we took it back, the response was, "because you got sugar free." It has never been this flavorless in the past. They took forever for an Everything Bagel. Not a good visit. Had to settle for a donut with sprinkles after receiving the wrong one twice. ?
Atmosphere: 3
Food: 3
Service: 3
Negative Stars!!! Was super hungry decided to go to the place with the delicious coffees and refreshers. Unfortunately, the hash-browns tasted dry, flavorless, and COLD. Went again and asked for my money back and they gave me new ones. Still tasted awful. So disappointed.
Horrible donuts they were hard and looked old. The apple fritters were hard as rocks. I will not do business there again.
Atmosphere: 1
Food: 1
Service: 1
Good flavor, for a day of craving a Dunkin' coffee ?
Atmosphere: 3
Food: 4
Service: 4
So I have been coming to this Dunkin for three weeks now every Thursday for my therapy meetings. The first week we came they took long with my order because the machine was not working. Which they should have communicated cause then I would have chosen something else. So not only do they take forever they then give me a medium when I paid for a large. I know what it’s like to work food industry so I understand when things get set back. I had no attitude at all. Which confuses me why now they have an attitude with me when it was their fault in the beginning! So then the next week comes around and someone else took care of me and it was great. Now this week which is today Thursday. The same man from the first week saw me and walked away but of course he had to take my order. I can tell he is flustered with me and we haven’t even started. How are you gonna have an attitude with me when it wasn’t even my fault I would understand if I had an attitude or was rude but I was not at all. So i tell him I’m going to be outside this time. He says okay. I assumed they would take cause last time I saw them do that for someone. But he just left my drink on the counter and another employee brought it to me. From now on I will just wait til it’s made then go outside. But the audacity of this employee to have a problem with me and you can feel the tension when there was no issue at all. But now he makes me feel uncomfortable even going. I try to laugh and be nice even to break the ice but damn im sorry for whatever I even did to make him feel like that.It just makes me sad that employees hold a grudge over a simple silly situation and can’t brush it off now he makes me feel like he hates me as a customer.We need better communication with the guests let them know I’m sure they wouldn’t mind choosing another option.I write this here for all the employees to see cause if I get it I understand it doesn’t mean you have to carry the same emotion every visit. And if it was his fault then man up and take it. It happens to the best of us. And it’s okay!As a manager I definitely understand but it’s not right to make your customers feel that way.
Atmosphere: 1
Food: 1
Service: 1