It's literally one of the worst einstein bros. I've been to. I was willing to give it another try but today was my last straw. When I placed my order, I was told it'd be done in about 15-20 minutes, I got there 25 minutes after I ordered. Once I got there, I was told there was no more ancient grain, which this is the 3rd time this has happened. Nothing too serious I just ordered another bagel. My order wasn't even started, I waited at the restaurant another 20 minutes, I get home the drinks were already watered down from sitting behind the counter. I do not recommend this location, it's such a bummer because unfortunately it's the only one in ep.
Oscar Hernandez Luna
Lox bagel is really good.
Valerie Concha
I had never been to an Einstein's for breakfast. I ordered my breakfast sandwich with the new sausage cheese bagel...it was absolutely delicious 😋 the coffee was excellent. My boyfriend bought several to bring home, since we live in Las Cruces.
Catherine Reyes0
I love the begals. Its a hit or miss with employees sometimes friendly sometimes mean.
Rafy Cruz
I love the all nighter.
Guadalupe Tavares
Very upsetting that they no longer toast your bagels if you get a dozen 😤
Naomi Aguilar
Ordered through uber eats and I received the wrong order :( I ordered their brisket bagel, but received something totally different. The order was cold and the hashbrowns had no flavor whatsoever. The cold brew tasted watered down, very disappointing to pay $20 for a meal that was wrong, cold & flavorless.
Food: 1
Mary Agatha Turbiak
Love me some Einstein Bros. Bagels. Have family back east that own a NY style bagel shop and Einstein's is it! I wish there multiple locations in ELP because I woukd be a weekly customer!
Great place, service, and flavor. My one and only complain is that the restrooms were nasty. It really looked like nobody cleaned it for a couple of days.
Atmosphere: 3
Food: 5
Service: 5
Haydee Gutierrez
Why you guys take the decision to canceled customer orders!! Real bad customer service, but thanks anyway!!! Happy thanksgiving day to all the crew of Einstein Bros. Bagels!!
Ok! I apologize with all the Einstein Bros crew! The one who canceled my order was Uber eats!!! I received a call from this guy NEFTALI!! Telling me that he didn’t pick up my order!!! I pretty sure he did!!! Cause I received a call from Einstein Bros. asking me if I received my order!! I hope NEFTALI really enjoyed the bagels!! Poor guy! Maybe he was hungry!!
I love the bagels always, but I’m this particular visit I saw the manager yelling at employee and it was very unprofessional of her to yell at her fellow employee instead of helping him she decided to yell in front of customers this was around 9:55am
Atmosphere: 3
Food: 5
Service: 3
Maripepe Hernandez
Food is always so good. However the coffee and fountain drink are always out. The staff always seem to be out of it. Every employee has an earphone in all the time. They can’t hear you, and take care of you extremely slow. I strongly believe they do lack better customer service and a better manager/team lead to be on top of everything. From staff not having their music on their ears, to the cleanliness of the place, and making sure the coffee,sugars, milks are refilled at all times. While I was here a lady asked if there was coffee made, an employee answered can’t you see me I am making, it will be ready soon. Really poor way of handling your clients.
Atmosphere: 1
Food: 5
Service: 1
Daniel Beltran
Bagels are delicious and varied in choices. You get there early enough and all their flavor choices are available. The services as good as the demand allows. These guys get busy ! The atmosphere is hurried but there are available seats due to mist customers picking up, not staying. All in all a very good experience. The breakfast bagel I ate was delicious and the staff very helpful. I look forward to visiting Einstein’s again. Wish they had an east side location on the side of town I live in. Regardless the trip to the west side isn’t bad, I’ll be back.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Breakfast Sandwich
Eric Rangel
For just standard Nova Lox it is now $9. It’s crazy how much prices have gone up! It came with bare minimum of everything. See picture. Not worth the price. Sad that it’s the new norm to charge more and give less!
Atmosphere: 4
Food: 4
Service: 4
Andrew
First of all I love the food here, everything I have had is always great. But that's not why I'm writing this review.
I must've left my wallet in their lobby yesterday morning and didn't realize it was gone until today in the afternoon. Not only did they have my wallet there waiting for me, but literally hundreds of dollars of cash was untouched!! I am super impressed with the staff and management and this location. I will be back again and again, am excited to tip generously every chance I get, and will say great things about this place for years to come to anyone who will listen.
It's literally one of the worst einstein bros. I've been to. I was willing to give it another try but today was my last straw. When I placed my order, I was told it'd be done in about 15-20 minutes, I got there 25 minutes after I ordered. Once I got there, I was told there was no more ancient grain, which this is the 3rd time this has happened. Nothing too serious I just ordered another bagel. My order wasn't even started, I waited at the restaurant another 20 minutes, I get home the drinks were already watered down from sitting behind the counter. I do not recommend this location, it's such a bummer because unfortunately it's the only one in ep.
Lox bagel is really good.
I had never been to an Einstein's for breakfast. I ordered my breakfast sandwich with the new sausage cheese bagel...it was absolutely delicious 😋 the coffee was excellent. My boyfriend bought several to bring home, since we live in Las Cruces.
I love the begals. Its a hit or miss with employees sometimes friendly sometimes mean.
I love the all nighter.
Very upsetting that they no longer toast your bagels if you get a dozen 😤
Ordered through uber eats and I received the wrong order :( I ordered their brisket bagel, but received something totally different. The order was cold and the hashbrowns had no flavor whatsoever. The cold brew tasted watered down, very disappointing to pay $20 for a meal that was wrong, cold & flavorless.
Food: 1
Love me some Einstein Bros. Bagels. Have family back east that own a NY style bagel shop and Einstein's is it! I wish there multiple locations in ELP because I woukd be a weekly customer!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich, Chorizo Sunrise Egg Sandwich
Great place, service, and flavor. My one and only complain is that the restrooms were nasty. It really looked like nobody cleaned it for a couple of days.
Atmosphere: 3
Food: 5
Service: 5
Why you guys take the decision to canceled customer orders!!
Real bad customer service, but thanks anyway!!! Happy thanksgiving day to all the crew of Einstein Bros. Bagels!!
Ok! I apologize with all the Einstein Bros crew!
The one who canceled my order was Uber eats!!!
I received a call from this guy NEFTALI!! Telling me that he didn’t pick up my order!!!
I pretty sure he did!!! Cause I received a call from Einstein Bros. asking me if I received my order!!
I hope NEFTALI really enjoyed the bagels!!
Poor guy! Maybe he was hungry!!
Service: 5
Restaurantji Recommends
I love the bagels always, but I’m this particular visit I saw the manager yelling at employee and it was very unprofessional of her to yell at her fellow employee instead of helping him she decided to yell in front of customers this was around 9:55am
Atmosphere: 3
Food: 5
Service: 3
Food is always so good.
However the coffee and fountain drink are always out. The staff always seem to be out of it. Every employee has an earphone in all the time. They can’t hear you, and take care of you extremely slow. I strongly believe they do lack better customer service and a better manager/team lead to be on top of everything. From staff not having their music on their ears, to the cleanliness of the place, and making sure the coffee,sugars, milks are refilled at all times.
While I was here a lady asked if there was coffee made, an employee answered can’t you see me I am making, it will be ready soon.
Really poor way of handling your clients.
Atmosphere: 1
Food: 5
Service: 1
Bagels are delicious and varied in choices. You get there early enough and all their flavor choices are available. The services as good as the demand allows. These guys get busy ! The atmosphere is hurried but there are available seats due to mist customers picking up, not staying. All in all a very good experience. The breakfast bagel I ate was delicious and the staff very helpful. I look forward to visiting Einstein’s again. Wish they had an east side location on the side of town I live in. Regardless the trip to the west side isn’t bad, I’ll be back.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Breakfast Sandwich
For just standard Nova Lox it is now $9. It’s crazy how much prices have gone up! It came with bare minimum of everything. See picture. Not worth the price. Sad that it’s the new norm to charge more and give less!
Atmosphere: 4
Food: 4
Service: 4
First of all I love the food here, everything I have had is always great. But that's not why I'm writing this review.
I must've left my wallet in their lobby yesterday morning and didn't realize it was gone until today in the afternoon. Not only did they have my wallet there waiting for me, but literally hundreds of dollars of cash was untouched!! I am super impressed with the staff and management and this location. I will be back again and again, am excited to tip generously every chance I get, and will say great things about this place for years to come to anyone who will listen.
Thank you guys soo much!!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chorizo Sunrise Egg Sandwich, Chorizo Sunrise
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