Firehouse Subs George Dieter

1505 George Dieter Dr, El Paso
(915) 307-5401

Recent Reviews

Sort by
Matthew Barreras

Great service

Atmosphere: 5

Food: 5

Service: 5

Ignacio Esparza

This is the worst location for services if you want a sandwich you have to order an hour before and if you want to eat there good luck they will take for ever to have just one sandwich ready

Atmosphere: 1

Food: 1

Service: 1

Azalea Paredes

Ordered for pick-up. Got there and no one was at the register. I saw someone and tried to get there attention and was ignored. There was no line, just me wanting to buy something else while I waited for my order. Another customer had to tell them I was waiting to pay. When someone came they seemed very uninterested to be there to help. You could just tell these kids did not want to be working. They were moving so slow and avoiding being up front. Others started to come in for orders or to order. The line got long fast since no one wanted to be up front taking orders. If o hadn't asked for my order I'd still be there waiting. I waited almost 30 min more after the time it said it would be ready at.

Atmosphere: 3

Food: 4

Service: 1

enrique hernandez

Removing my previous review for your shitty service is crazy 😂😂

Atmosphere: 1

Food: 2

Service: 1

David Delgadus

Slowest firehouse on earth they look at you like if you where an idiot almost fell like they where making laugh of you for waiting

Service: 1

Roger Garcia

Service is terrible, and the staff can't even get the orders correct.

Atmosphere: 4

Food: 4

Service: 1

Joanna Gomez

Very good place

Atmosphere: 5

Food: 5

Service: 5

Nora Marquez

The subs are delicious, but the customer service at the George Dieter location is bad! Their stoic attitude is just plain rude plus when orders are ready, they don’t call out the name. They just leave the bag on counter. Girls, if you don’t need this job move on. No one is forcing you to work here.

Atmosphere: 1

Food: 4

Service: 1

Tony Valle

Good sandwiches, friendly service, clean restaurant and fast service, very affordable.

Karla Palacios

The wait time was ridiculously long. We had to wait more that 40 minutes for our order, and the employees didn’t seem to have any urgency. Never coming back to this location.

Atmosphere: 2

Food: 3

Service: 1

Joel Barraza

2 employees looked & walked past the soda machine how disgusting. The soda were more carbonated water than anything else i guess they ran out of syrup and we tried all the sodas available because they were all nasty. My host mia was nice , seemed a bit in a rush to have us pay but overall nice

Atmosphere: 3

Food: 2

Service: 2

Faith Prentice

Ordered 2 small meatball subs using DoorDash, paid $9.85 for each, tip, long distance fee and taxes ($26 total). Received our sandwiches and they were the kids meal sizes (2 meatballs). Called the store and the employee stated they’d make them over but we needed to bring the original order back. No problem, my husband headed there (roughly 22min away) and they corrected the issue by redoing the sandwiches so we’d have the correct amount of meatballs which was (3) on each sandwich. Another issue I had was they were willing to throw away the original sandwiches instead of offering them to us for our inconvenience. I did appreciate them correcting the order even though it was a big inconvenience to us and pricey as well for their mistake!

Atmosphere: 4

Food: 4

Service: 3

Mario Olvera

This place was one of my favorite places to eat. But this time they took 25 minutes to give me my meal, they didn’t give me my whole order, the workers looked like they didn’t want to be there, like they were lost. I’m very disappointed in this place.

Atmosphere: 1

Food: 2

Service: 1

Jose Ambriz

Waited 30 minutes for two sandwiches

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Firehouse Hero

Terry Rodriguez

Awful service even with 7 people making sandwiches. No sense of urgency, waited for over 15 on 2 sandwiches on an o line order. I look3d around and literally 6 people still waiting on their orders.

Atmosphere: 2

Food: 2

Service: 1

Loading...