I-CE-NY
6450 N Desert Blvd d105, El Paso
(915) 249-6296
Recent Reviews
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Amazing ice creams..the staff is very friendly..the ambience is so calm and welcoming… MUST VISIT place for ice creams
its so good❤️🔥
Should post that even though hours say they close at 11pm, you can’t go in at 1030 and order ice cream.
Be aware of closing hours, They have a sign that they closed at 10pm but they will stop serving ice cream at 9:30 pm they only offer drinks after 9:30 pm
Just a terrible experience
The male employee isn’t interested working in working hours .
He was so unprofessional and rude
He wasn’t friendly nor grateful to serve ice cream .
When confronted about the order he falsely claim to be served !
Watch out for your order
Disappointed
Highly not recommend
For me this is so mid. Rolled ice cream isn't real ice cream. They don't have any decent flavors. No nuts, no chips, it's ice cream for people who don't like ice cream.
Great flavors, the Mango Chamoyada and the Taro ice cream is🔥.
Took my wife to get some boba. My wife ended up standing in line for 20 minutes. Just so the couple behind her could get helped out. My wife did explain to the lady doing the ice cream. The lady doing the ice cream mentioned that the other girl could help her awful service would not recommend to anybody. One start for sure so sad to say, will take my business elsewhere.
If it is so that they are new employees how would you have 2 new employees to close and besides me going back on the same day and Isabel was cross contaminating while beimg on her phone using a rag to clean and still putting on gloves without washing hand I do believe we should talk instead of apologizing there is much more to be said I would prefer to keep it professional and preffer to have you contact me please. Want to give you the chance Thank you.
This place was really delicious rolled ice cream. Very clean and nice environment! I liked the friendly decor! Only thing I had an issue was, I said hello to the employee, there was no one in there and it was just the start of the day, but she didn’t say very much, but other than “ how can I help you”. No smile or anything. I also said thank you when she gave me my ice cream and still nothing. Just need a little better customer service needed.
This is a must go when we are in that side of town
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Absolutely delicious!! The ice cream was amazing I highly recommend coming here for a quick treat. The staff was incredible kind and patient with us when we were ordering. The restaurant was very clean and had plenty of space to sit down and eat. Additionally the restrooms were also very clean inside
Parking: Lots of parking out front
Kid-friendliness: Place serves ice cream that you can watch them make and the ice cream is reasonably priced
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie, Mango Sticky Rice
Worst customer service ever, right when we walked in he instantly rolled his eyes clearly showing he didn’t want to work, he was rude when placing our order and tossed our icecream on the table . It was a very unwelcoming establishment.
Atmosphere: 2
Food: 3
Service: 1
The flavors were ok, not the best for me, but the service was exceptional. The outdoor patio was small but comfortable and we had our dog with us.
Oddly enough, we found the jazz music was inconsistent with the environment. The mix of barn table, oddly covered couch and the bright white and asian marketing colors (origin of franchise is Thai) was conflicting. A bit more attention to the decor could really improve the place. I did like the oblong patio tables.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Fruity Pebbles, Matcha Mania
Ice cream was great, just that we were waiting for 30 minutes to get it.
Atmosphere: 3
Food: 5
Service: 2
Baddy food Yum should go
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taro Icecream with Coconut and Mochi, Mango Sticky Rice, Cookie Spree, Fruity Pebbles, Matcha Mania, Chocolate Cake, Strawberry Cheesecake, Cookie, Sticky Rice, Cheesecake, Sauce, Strawberry, Mango, Create Your Own Sweet Cream with Cheese Cake Topping and Whipped Cream, Topping Banana, Coconut, Biscoff Cookie, Sauce Condensed Milk, Cake, Banana Pudding
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