IHOP
1341 George Dieter Dr, El Paso
(915) 590-0025
Recent Reviews
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The cleaning staff STOLE MY PRADA GLASSES!!
We were having breakfast and the cleaning person came to pick up the plates while we were waiting on clearing our check. He took my brand new PRADA glasses as well.
When I called the manager and asked to check the cctv camera, he became very rude to me and just refused to even ask that cleaning person about my glasses.
Terrible experience!! Beware they might steal your wallets, phones, or even car keys if you leave it on the table!!!
NEVER GO THERE AGAIN!!
Atmosphere: 1
Food: 1
Service: 1
Food is good. But customer service its a disappointment. So sad to see people so miserable and unhappy and taking it out on customers who just want to enjoy a good meal.
Atmosphere: 1
Food: 4
Service: 1
The food is okay, but they seem to need help based upon the speed of service. The food portions are not what I would expect for the amount they charge.
Atmosphere: 4
Food: 3
Service: 3
The chief is the same. Good.
Atmosphere: 4
Food: 4
Service: 4
This is a great place to grab Breakfast I unfortunately with the lightly battered chicken tenders which I for some reason though they'd be fresh but I'm sure they were just Tyson chicken strips from a bag. Other than that they accommodated our large party promptly and we're there when we needed things like extra silver ware and such.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Bacon Cheese Burger, Breakfast Sampler, Pancake Combo, Strawberry Banana Pancakes, Happy Face Pancake Combo
We went early to get our free pancakes we asked our waitress 3 times about them we still decided to order breakfast and we never got our pancakes our waitress seemed very annoyed then we asked another waitress and she came back n said o for dine in only and yes I get that but we were full n still didn’t get our pancakes and still payed $77 smh
Atmosphere: 3
Food: 5
Service: 3
This place is a great place every time.
Atmosphere: 4
Food: 4
Service: 4
Tried to phone in my order for pick up...I was on hold for 13 minutes ag 14 seconds when they disconnected my call...
Parking: No need to elaborate the owner got back to me on the other post.....
The food was ok service great.
Atmosphere: 4
Food: 3
Service: 5
Really bad customer service
Service: 1
Restaurantji Recommends
They need to work on their service and their food.
Atmosphere: 4
Food: 4
Service: 4
The $6 menu will end up being $10 and change because the coffe is $4
Atmosphere: 5
Food: 2
Service: 5
Very attentive waitress good breakfast
Atmosphere: 4
Food: 4
Service: 4
The service not good they put a table next to the restroom people were going in and out of the restroom me and family were very mad I don’t recommend this place we stay cause my grandkids were hungry but we never go to that restaurant
Atmosphere: 1
Food: 3
Service: 1
I went to this IHOP location after church today at about 12-12:30pm. I ordered on the app for pick up. I went to the check in counter to ask for my pick up order and was greeted or actually not greeted by an extremely rude lady. The staff‘s attitude got even worse after there was a mix up with the pick up name. I told her my name without realizing that we had used my son’s account to order. I showed her the order confirmation on my app, however the lady treated me so rudely accusing me of wanting to steal the food in front of everyone instead of first trying to figure out what’s going on. After I figured it out and got the confirmation code from my son she still didn’t change her rude and unwelcoming attitude. She just put the food on the counter not even handing it to me. This service is unacceptable especially for staff giving a first impression of an establishment at the welcome desk. Once I got home I saw there were no utensils, butter, and syrup included. I have had picked up at other locations and never had this issue. Otherwise the food was good but looking forward I will save me that negative experience and order from a different location.
Atmosphere: 1
Food: 4
Service: 1
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