IHOP
1889 N Zaragoza Rd, El Paso
(915) 857-3921
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
The staff were really nice and got us seated fast. Drinks order and food order came out fast to us as well. Definitely would come back
Atmosphere: 5
Food: 5
Service: 5
I came to IHOP to eat, and no one even acknowledged us didn’t ask how many were in our party or anything. It wasn’t even a busy night. We just sat there waiting to be seated until we finally decided to leave.
Service: 1
The waiter was rude and dismissive it seemed like we were a burden for him to take our order and serve us. He never once came around to see if we needed refills or if the food was ok. The order was wrong and not very appetizing
Atmosphere: 3
Food: 1
Service: 1
Amazing food, amazing service. Kat was amazing and very attentive and hospitable. Highly recommend this location.
Atmosphere: 5
Food: 5
Service: 5
We had to wait for the food along time. I had to ask for utensils when the food arrived. Coffee was cold & old.
Atmosphere: 3
Food: 4
Service: 3
Food and service were great. When I walked in, I noticed the tables already had wrapped silverware at each place setting. I feel it looks like a fast food, mom-and-pop place; that the service might be at a less upstanding standard. The hostess had to remove the additional silverware, which is handling it at least 4 times (rolling, placing, removing, and placing on another table) resulting in more germs transference. Unhappy with new set up
Atmosphere: 4
Food: 5
Service: 5
6/24. Ordered Bacon Avocado eggs Benedict, they were luke warm at best and everything was very salty. I ordered my potatoes extra crispy, they werent. My mother's order of strawberry and banana pancakes was good. Took a while to get our bill so we could leave. Server checked on us once during our visit.
Atmosphere: 3
Food: 3
Service: 3
The omelettes we ordered were kind of runny, there was no hash browns in them.
Atmosphere: 3
Food: 3
Service: 5
I have worked customer service at a restaurant before and I understand when it’s busy, but it doesn’t give no reason for the food to come out so super late and extremely cold. Nothing was good I will never come back again to this location
The food was horrible the service was wonderful and it's IHOP I don't expect it to be amazing but I also don't expect it to be way below average
Atmosphere: 2
Food: 1
Service: 5
Restaurantji Recommends
Good service
Atmosphere: 4
Food: 4
Service: 4
I love this restaurant and the service
Atmosphere: 5
Food: 5
Service: 5
It was IHOP 😁 I don't think you can go wrong with IHOP. We were a large group, many small children and our server was super kind and quick.
Atmosphere: 5
Food: 5
Service: 5
We hadn't been to Ihop in a hot minute and I remember why now. Went for an early breakfast with my husband, his cousin and wife, and I was beyond disappointed. We walked in and the server walked into the kitchen. It took a few minutes to even be acknowledged. Mind you, there was only one other table in the entire restaurant seated. My cousin was served his coffee as the rest of us returned from the restroom. 10 min later, no sign of our waitress and I had to get up and ask the other server (who was sitting down with his table chatting) if he could please get us some mugs for our coffee. He seemed annoyed, but got up and took our mugs. The waitress then came and took our order. It took almost 50 minutes for our food to arrive. Mediocre to say the least. Overall, bad experience. Service was terrible. Our waitress was not attentive at all. She seemed more interested in staying in the kitchen to hang out instead of attending to us. The food was warm-cold and had no taste. IHOP used to be good at all hours. The packed house years back speaks for itself. Now, it being super dead at that time says it all. We spent almost 2 hours there which is ridiculous for it being so dead. Night crew & night management needs some work.
Atmosphere: 1
Food: 1
Service: 1
Servant was so rude, took coffee from my face.
Didn’t ask me where I would like to sit booth or table.
Very rude
I am not used to that from IHop staff
Atmosphere: 1
Food: 1
Service: 1
Loading...