IHOP
1889 N Zaragoza Rd, El Paso
(915) 857-3921
Recent Reviews
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Excellent sever. Made sure we had everything we needed plenty of coffee and creamer, sugar too. I liked my country fried steak and gravy with hash browns two eggs pancakes and sausage 😋 my daughter had the cream cheese pancakes 🥞 her boyfriend had pancakes with everything on it. Not sure which ones they were but it looked very delicious 😋
Atmosphere: 5
Food: 5
Service: 5
The restaurant was completely empty so we figured our food would be out quickly. Well it took over 30 minutes to get our food and it was cold. Then we had to wait another 10 minutes to get my grandsons burger which he said was tasteless. My Hashbrowns were so cold that the butter had already started to solidify. Plus our server got my order wrong. Terrible service!
Atmosphere: 2
Food: 1
Service: 2
Great customer service.
Atmosphere: 5
Food: 5
Service: 5
Great place to meet n eat.
Atmosphere: 4
Food: 4
Service: 4
Jona is an excellent player to the IHOP organization. He is a man of great character who attends to the customers in service. Need more people like him. Thanks
Atmosphere: 4
Food: 4
Service: 5
I went to eat with my girlfriend and it was a very good experience the food came out quickly and Cassandra our waitress was very attentive. I'll come back
Excellent customer service
Atmosphere: 5
Food: 5
Service: 5
Waiter was very friendly and came several times to ask if we needed anything. Bathroom and lobby was clean. Food was good, I have no complaints.
Atmosphere: 5
Food: 5
Service: 5
My server was Aaliyah and she was an amazing server ! She was very welcoming and friendly, she made sure everything was good.
Atmosphere: 5
Food: 5
Service: 5
I visited IHOP today and had an excellent experience thanks to our server Aaliyah 🥰
Her customer service was outstanding from start to finish. She was friendly, attentive, and made sure we had everything we needed throughout our meal. She checked in on us at the perfect times without being intrusive and made us feel truly welcomed.
It’s rare to find service that feels this genuine and professional, and she definitely made our visit enjoyable. I appreciate her hard work and positive attitude IHOP is lucky to have her!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The food was delicious, everything was great and our server Aaliyah makes us feel welcome and value, she give us the best experience in this location. She’s an excellent server and we just want to let everyone know that if you go to this location ask for her, she will give you the best service. Thank you IHOP.
Atmosphere: 5
Food: 5
Service: 5
Typical I-hop, only wouldn’t recommend because the traffic in this corridor is absolutely horrendous.
Atmosphere: 3
Food: 1
Service: 3
I walked into IHop on Montwood and Joe Battle in what seemed to be a shift change. I felt ignored and slightly miffed at the lack of attention. Jonathan S was assigned as my server. He did an outstanding job. He was courteous, friendly, knowledgeable, and paid close attention to my needs. He truly represents the quality of service that any organization should strive for in customer service!
Atmosphere: 4
Food: 4
Service: 4
Short staffed and still did what they could the manager was very nice and did what he could . Good customer service turned my night around
Atmosphere: 5
Food: 5
Service: 5
Genuinely worst night experience ever. It took half an hour to take our order, an hour to get the food, and 45 minutes of asking for a box; only to not ever get a box !
Atmosphere: 1
Service: 1
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