Jack in the Box

4160 N Mesa St, El Paso
(915) 545-2494

Recent Reviews

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Kelsey Boone

Our tacos were filled lazily and I have never had a teriyaki bowl this empty in my life. Also missing some items from our order. It’s too early in the night to be this sloppy 👎🏻

Food: 1

albert samaniego

I live on the same block so visit 2-3 a week, I like the food. However, after my experience today, I will no longer be able to continue supporting this location. I placed an order for pick up on their app. When I walked in to get it, they told me that it had already been picked up. Mistakes happen, I get it. No big deal, just remake the order and that’s that. They did remake my order after I showed Adrianna, the manger, the order on my phone. Her attitude was very rude, confrontational and unprofessional. She really hesitated to remake the order even after I proved it was mine. She actually embarrassed me, I felt like I was trying to get free food or something. Customer service is a skill that she unfortunately does not possess.

Atmosphere: 3

Food: 4

Service: 1

Raymond Crawford

My burgers weren't made the way I asked.

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Homestyle Ranch Chicken Club

Iris Violeta Porras

Love the spicy chicken 🐥.

Food: 3

Service: 4

Am M

I love jack in the box but this one gave me a old food all around

jaime hernandez

Amazing location that’s ready to feed you delicious food. Has never failed me nor will you..

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Homestyle Ranch Chicken Club, Breakfast Burrito, Swiss Cheeseburger, Salads, Chicken Sandwich, Seasoned Curly Fries, French Fries, Tiny Tacos, Sourdough Jack, Grape Sprite Float, Spicy Chicken Wrap, Chicken Teriyaki and Hamburger Breakfast, Burger and Fries, Kentucky Fried Chicken Popcorn Chicken, Cheesecake, Italian Soda

Roni Gonzales

So disappointed in this location. It took 12 minutes to get my food. And when I opened it, my patty was cold! Plus they don’t serve the Powerade selection as before, the blue one they have taste like dish washing soap.

Atmosphere: 1

Food: 1

Service: 1

Gema Adame

They take forever for just a salad like only have an hour lunch this is pathetic don’t not recommend

Alejandro Delgado

They take a long time especially through the drive thru i shouldn't have to wait for more than 20 minutes for a simple order

Mary Melendez

The chicken bowl with an egg roll is delicious. My daughter had the tacos and they are great! The service was a little slow but the people were nice to us. Thank you!

Atmosphere: 4

Food: 4

Service: 4

Miriam

Good food

Atmosphere: 5

Food: 5

Service: 5

Rachel McMillen

They are always pleasant at this location.

Atmosphere: 5

Food: 5

Service: 5

Cesar Soto

Not 24 hours, they refuse their service every time

Atmosphere: 1

Food: 1

Service: 1

Sherla M

I paid $17 for crap, I asked for bbq and ketchup sauce and was given ranch and hot taco sauce. On top of that, service was awful and burgers were not prepared as shown . Very disappointed , never coming back.

Atmosphere: 1

Food: 1

Service: 1

Juan Canales

The guy who took my order was very good and professional. He knew what he was talking about as far as the menu

Atmosphere: 5

Food: 5

Service: 5

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