Jack In The Box
12207 Montwood Dr, El Paso
(915) 856-0736
Recent Reviews
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Good food
Fast service
Friendly staff as always!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Jalapenos, Chicken Sandwich, Bacon Cheeseburger Combo
Delicious burgers, the meat fresh and well cooked.
Atmosphere: 5
Food: 5
Service: 5
Sevice experience was trouble the manager was rude didn’t even understand my order had to do my order 3 times
Service: 1
Recommended dishes: Buttery Jack
Food was good, tried the green chile smash burger. Service was not friendly but not terrible either. Cleanliness was average.
Atmosphere: 4
Food: 4
Service: 4
Went thru the drive thru, the girl working the window was so nice and helpful
30 minute wait with 2 cars in front of me.... and I still got a car in front of me. So much for the term fast food.
Atmosphere: 1
Food: 5
Service: 1
Maybe we went on an off night but it felt like the whole staff was in training. Food was forgotten and thankfully we caught that but once we got to eat it was a disappointment. The chicken sandwich was super dry and the kids meals were super tiny (even for a kids meal) my 4 year old was still hungry after finishing his tenders and my daughter commented that her burger was half eaten how small it was. The tiny tacos were delicious thou.
Atmosphere: 2
Food: 1
Service: 1
Super slow service and they wouldn't accept a 5 dollar bill that had a corner peace ripped off wich I had with me instead of management helping out they refused the money. Maybe I'm in the wrong and if so I understand. Just most places would have added a Lil bit of tape and offered top tier customer service.
Atmosphere: 2
Food: 3
Service: 1
My bad jack in the box's is very and prices
Atmosphere: 5
Food: 5
Service: 5
Manager Alfredo is very rude and unprofessional I went to this location almost everyday for breakfast I’ve always drive thru everything was great employees were very friendly and courteous especially Alicia always on top of things to provide great service food was fresh and tasted delicious! Until this “manger” showed up orders started talking longer food wasn’t fresh I returned curly fries because they gave me small pieces and all cold so I got out and when inside the lobby this guy got really upset and started yelling at me and in a very rudely manner gave me other ones like if it was my fault totally disrespectful and vulgar behavior! Sorry but you guys lost a loyal customer!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The manager right now is going out of his way & taking everyone's order to them this is awesome 👌 👏 👍 this is a first good job bro thank for making our visit great.
Atmosphere: 5
Food: 5
Service: 5
The service is the worst thanks to the manager who is very rude
Food: 3
Service: 1
Love the food here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Rolls, Sourdough Jack
Great food selection. Hamburgers are good? tasting. Curly fries are always the bomb!? Shakes are good ? ?
But that line......for drive thru ??when I see the line too long,??? ?? ? ?lol. I leave.
Parking: Parking lot is easy available but small, but you could park for free in the Neighbor buisness parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buttery Jack, Sourdough Jack, Chicken Sandwich
It was good , drive thru was fast and customer service was good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Rolls
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