When I was ordering my food, this team member named Monica was extremely rude and unprofessional with the way she took my order. Once my food was given to me, she stayed with her disrespectful attitude towards me. Bad experience
Atmosphere: 1
Food: 1
Service: 1
Mari
This Jack in The Box on George Dieter in EL Paso Tx. is a nice location! They are polite and do care about their customers, recently they got my order wrong and the manager Moises, went above and beyond to make it right! They replaced my whole order! Greatly appreciated! Many blessings to every one working at this location, keep up the great work guys!
Atmosphere: 5
Food: 4
Service: 5
DannyAmy Deese
Tacos are always good :)
Food: 4
Juan Ojeda
Excellent service
Atmosphere: 5
Food: 5
Service: 5
Stephen T
I'm not usually one to leave reviews. I started my career in fast food, but as a professional, I was truly appalled to see and hear what I saw today as I stopped in with my family for a quick bite.
There was a lady named Monica (in assuming she's some sort of Manager) being so rude and crass. She berated her team of young adults whom you can tell are high school or college age students, rather than coaching them up. As a customer and a leader in a profession, it causes for an unpleasant environment to eat, but also I truly felt for her team who rather than being coached were talked to like gum under her shoe.
I spent 15 minutes with my son and daughter explaining what was wrong there with that situation. Maybe undercover boss or some other high level intervention is necessary.
Atmosphere: 1
Food: 3
Service: 1
Renee Narro
I was there to order , as we all do but unfortunately I was assisted by Monica she was so rude especially to her employees. I have never met someone who treats there coworkers in such a manner as Monica did. Jack in the box needs to do better I won't be coming back!
Service: 1
R REDS
Great attitude
Atmosphere: 5
Food: 5
Service: 5
jorge garcia
Been in line for 40min with no way out. This is bs!
Atmosphere: 1
Food: 1
Service: 1
Tal Tal
I really like Jack in the Box but this location takes so long to give you your order. I came twice to this location and both times it took them over 30 minutes to give me my order.
cobie burden
Isn’t it called fast food for a reason? Having to wait over 10 minutes not even just in the drive through line, but at the microphone where you place your order, is ridiculous. So over all wait time in the drive through is more than 20 minutes after also having to wait for my food. Completely and utterly ridiculous.
When I was ordering my food, this team member named Monica was extremely rude and unprofessional with the way she took my order. Once my food was given to me, she stayed with her disrespectful attitude towards me. Bad experience
Atmosphere: 1
Food: 1
Service: 1
This Jack in The Box on George Dieter in EL Paso Tx. is a nice location! They are polite and do care about their customers, recently they got my order wrong and the manager Moises, went above and beyond to make it right! They replaced my whole order! Greatly appreciated! Many blessings to every one working at this location, keep up the great work guys!
Atmosphere: 5
Food: 4
Service: 5
Tacos are always good :)
Food: 4
Excellent service
Atmosphere: 5
Food: 5
Service: 5
I'm not usually one to leave reviews. I started my career in fast food, but as a professional, I was truly appalled to see and hear what I saw today as I stopped in with my family for a quick bite.
There was a lady named Monica (in assuming she's some sort of Manager) being so rude and crass. She berated her team of young adults whom you can tell are high school or college age students, rather than coaching them up. As a customer and a leader in a profession, it causes for an unpleasant environment to eat, but also I truly felt for her team who rather than being coached were talked to like gum under her shoe.
I spent 15 minutes with my son and daughter explaining what was wrong there with that situation. Maybe undercover boss or some other high level intervention is necessary.
Atmosphere: 1
Food: 3
Service: 1
I was there to order , as we all do but unfortunately I was assisted by Monica she was so rude especially to her employees. I have never met someone who treats there coworkers in such a manner as Monica did. Jack in the box needs to do better I won't be coming back!
Service: 1
Great attitude
Atmosphere: 5
Food: 5
Service: 5
Been in line for 40min with no way out. This is bs!
Atmosphere: 1
Food: 1
Service: 1
I really like Jack in the Box but this location takes so long to give you your order. I came twice to this location and both times it took them over 30 minutes to give me my order.
Isn’t it called fast food for a reason? Having to wait over 10 minutes not even just in the drive through line, but at the microphone where you place your order, is ridiculous. So over all wait time in the drive through is more than 20 minutes after also having to wait for my food. Completely and utterly ridiculous.
Restaurantji Recommends
Placedban order online and had to wait 30 mins to get my order and food wasn't fresh
Atmosphere: 2
Food: 1
Service: 1
Staff handled our large group well.
Good place for group dining.
Staff smiled as we left.
fix your shake machine
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