So far, the only restaurant that did right by me twice now. Above and beyond even. Every other restaurant is unresponsive to online feedback. It's got the food, availability, and the customer service, so i can't complain much.
Atmosphere: 5
Food: 5
Service: 5
Victoria Reynoso
Took more than ten minutes to give me a protein bowl.
Atmosphere: 1
Food: 1
Service: 1
Ruby Rueda
As a fast food restaurant I received great customer service from Jesse. Thank you for your great customer service 👍 and keep it up
Atmosphere: 5
Food: 5
Service: 5
Manuel Alva
They get the food wrong and then ignore you. Bad place go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Chuy Quiroz
Had a really bad experience on 10-01-2025 10 at night saw one of the cooks coughing at my food I was on a motorcycle my camera from my bike caught him doing it I have the video of what he did and the lead was laughing about it and also one of her coworkers hope I can get manager to contact me
Atmosphere: 1
Food: 1
Service: 1
Linda McGhee
The young lady at the front, taking orders has no courtesy, very rude. My receipt says Anette U. I tried telling her my issue but she just laughed. She never even tried to apologize. The manager helped me but unwillingly. I placed my order and saw how six orders were filled before mine. I placed the order at 3:46 and sat there until 4:10, that is 25 minutes. When I picked up the bag it ripped and fell apart. It ripped because it did not hold two teriyaki bowls and two egg rolls. The bag was to small too flimsy. Everyone helped me at the restaurant, it made a mess. Still the employees did not see any of this happening in front of the register. I went to tell her and she basically told me it was my fault, she just laughed. The manager helped me but was not very happy with me. He replaced the teriyaki bowl and egg roll. I picked up the mess and left. Just a terrible experience. I am sure the restaurant has cameras. The manager needs to see the footage sept 8, 2025 3:45 to 4:10.
Atmosphere: 1
Food: 5
Service: 1
Edgar Ureno
Took them 30 minutes on a order of 4 croissants. Seriously saw 5 (I counted) orders taken after mine be dispensed. That and the 5 people working there were not only rude but also dismissive. Worst service I've ever experienced
Atmosphere: 1
Service: 1
Edgar Garcia
Beware of this location, they charge you to use the restroom. I was told by Jessica, in order for me to get the key to the restroom I must be a customer, I proceed to buy a soda, they charge me 2.91 for a large cup. Is this even legal? Can someone take a look into this?
Madtat Hellpaso
Do yourself a favor and never come never ever to the Jack-in-the-Box located at Fox plaza. This is probably the worst review I have ever given and I’m sad to do it, but it is what it is. We had a standard order, 4 burgers and fries. We were asked to pull in front of the building and wait. 15 minutes later….I got down went inside. there was only three people dinning and the drive through was dead. WORST SERVICE EVER! burgers were sub par. Diner beware.
Atmosphere: 1
Food: 1
Service: 1
Mercedes Reyes
Don’t come here we where just cussed At by manger or worker in drive through cuz we ask them to change the cookie to churros for a Munch menu an it’s option and that guy very rude never again here 😡
This location has good customer service. My food was fresh and hot.
Atmosphere: 4
Food: 4
Service: 4
GERARDO Martinez
Great job 👏
Atmosphere: 5
Food: 5
Service: 5
Javier Vera
Order got wrong and no ranch added, when specifically asked for 7. Last week was the same shit.
Atmosphere: 1
Food: 1
Service: 1
JACK H McCoy jr.
Always good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco
Victor Chavez
Was ignored when standing right in front of the register the lady or gentleman looked like the manager ...I just needed a fork and it kept ignoring me and calling next in line
So far, the only restaurant that did right by me twice now. Above and beyond even. Every other restaurant is unresponsive to online feedback. It's got the food, availability, and the customer service, so i can't complain much.
Atmosphere: 5
Food: 5
Service: 5
Took more than ten minutes to give me a protein bowl.
Atmosphere: 1
Food: 1
Service: 1
As a fast food restaurant I received great customer service from Jesse. Thank you for your great customer service 👍 and keep it up
Atmosphere: 5
Food: 5
Service: 5
They get the food wrong and then ignore you. Bad place go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Had a really bad experience on 10-01-2025 10 at night saw one of the cooks coughing at my food I was on a motorcycle my camera from my bike caught him doing it I have the video of what he did and the lead was laughing about it and also one of her coworkers hope I can get manager to contact me
Atmosphere: 1
Food: 1
Service: 1
The young lady at the front, taking orders has no courtesy, very rude. My receipt says Anette U. I tried telling her my issue but she just laughed. She never even tried to apologize. The manager helped me but unwillingly. I placed my order and saw how six orders were filled before mine. I placed the order at 3:46 and sat there until 4:10,
that is 25 minutes. When I picked up the bag it ripped and fell apart. It ripped because it did not hold two teriyaki bowls and two egg rolls. The bag was to small too flimsy. Everyone helped me at the restaurant, it made a mess. Still the employees did not see any of this happening in front of the register. I went to tell her and she basically told me it was my fault, she just laughed. The manager helped me but was not very happy with me. He replaced the teriyaki bowl and egg roll. I picked up the mess and left. Just a terrible experience. I am sure the restaurant has cameras. The manager needs to see the footage sept 8, 2025 3:45 to 4:10.
Atmosphere: 1
Food: 5
Service: 1
Took them 30 minutes on a order of 4 croissants. Seriously saw 5 (I counted) orders taken after mine be dispensed. That and the 5 people working there were not only rude but also dismissive. Worst service I've ever experienced
Atmosphere: 1
Service: 1
Beware of this location, they charge you to use the restroom. I was told by Jessica, in order for me to get the key to the restroom I must be a customer, I proceed to buy a soda, they charge me 2.91 for a large cup. Is this even legal? Can someone take a look into this?
Do yourself a favor and never come never ever to the Jack-in-the-Box located at Fox plaza. This is probably the worst review I have ever given and I’m sad to do it, but it is what it is. We had a standard order, 4 burgers and fries. We were asked to pull in front of the building and wait. 15 minutes later….I got down went inside. there was only three people dinning and the drive through was dead. WORST SERVICE EVER! burgers were sub par. Diner beware.
Atmosphere: 1
Food: 1
Service: 1
Don’t come here we where just cussed At by manger or worker in drive through cuz we ask them to change the cookie to churros for a Munch menu an it’s option and that guy very rude never again here 😡
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This location has good customer service. My food was fresh and hot.
Atmosphere: 4
Food: 4
Service: 4
Great job 👏
Atmosphere: 5
Food: 5
Service: 5
Order got wrong and no ranch added, when specifically asked for 7. Last week was the same shit.
Atmosphere: 1
Food: 1
Service: 1
Always good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco
Was ignored when standing right in front of the register the lady or gentleman looked like the manager ...I just needed a fork and it kept ignoring me and calling next in line
Atmosphere: 2
Food: 5
Service: 1
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