Jersey Mike's Subs

I ordered two subs yesterday, one was a #3 Ham & Provolone and the other a #64 Grilled Portabella Mushroom & Swiss, well they of which both were regular size but on the #64 they sent me a mini size but charged for a reg. sub. I called grub hub and all they could say is , they must have gotten busy and made a mistake!! The subs are great tasting!!

Atmosphere: 4

Food: 4

Service: 2

Jersey Mike's is my number 1 sub shop!

Atmosphere: 5

Food: 5

Service: 5

The day before(6/12/25) I visited Jimi John's thinking it would be better, I was wrong-Jersey Mike's is far, far better. The food(menu,flavor,etc) the service, and the atmosphere. I'm glad I tried Jersey Mike's, I have found my replacement for Subway, finally. Thank you!

Atmosphere: 4

Food: 4

Service: 4

The service here is horrible never got to eat the food. The bread is very thin and it reminded me of Quiznos. On my order I had to explain several times what I wanted and still they were making a total different sandwich. And then one line cook being clumsy poured a lot of black pepper (I assume) on the kitchen table and over part of my sandwich and another cook also acting clumsy then poured what it looked like vinegar (I assume) all over the top of the kitchen table and on top of my sandwich. I asked them as to what they were doing? They were just laughing and smiling. I canceled my two orders and left and I will never visit them again. If they act like clowns in front of customers by playing jokes on people’s food I can only imagine what they do behind closed doors. Does this place even have an actual manager or an owner? No one raised their hands…. Stay away from this very expensive soup sandwich with very questionable cooks and service.

Atmosphere: 1

Food: 1

Service: 1

my order took forever. It seemed like the manager was way out of it or drunk. The poor people on the line seemed very stressed while the manager sat there and made a fool of herself, trying to make jokes of the situation while they ran out of very important ingredients. I can't remember her name but I'm pretty sure it started with a Z.

Atmosphere: 1

Food: 1

Service: 1

Very disappointed, got here since 8 and waited in line for me to order , the workers kept taking forever plus they ran out of bread at 8:30 , this is the worst service ever and they didn’t even offer us sandwiches for next time or anything this is the worst place ever they want to go exactly at 9

Atmosphere: 1

Service: 1

Zuly was great on helping me ordering. Also with redeeming my points for my giant sub. Amazing service from her

Atmosphere: 5

Food: 5

Service: 5

My first and last time here. Bad customer service and food was not fresh. I can understand at the end of the day toppings are not fresh anymore but at noon time serviving hungry customers withered toppings on sandwich is beyond cheap. I have never been here before so employees were not very patient with me and seemed annoyed with me unfamiliar with menu and my preferences for my sandwich. I paid $25 bucks you think they be courteous enough to ask how i wanted it cut. I just wanted it cut once so I can have two big pieces instead it was cut into 4 small pieces making it difficult to eat. Never, never, never again. I get better service and food at a a subway or McDonald's . There was only one person in front of me but they seemed overwhelmed. Also they couldn't follow my instructions or do it the way i wanted my sandwich. Heard good things but I guess i came at a bad a very bad time because 3 customers in restaurant was too much for the staff of 4 to handle. I'm disappointed and it was a waste of money I couldn't get what I wanted.

Atmosphere: 1

Food: 1

Service: 1

Do not ask them to make your sandwich to your liking. When placing my order the girl brushed off my request to personalize my sandwich. I get that this is not 'the Way of the Sub' however certain veggies make me ill.
I WILL NOT BE BACK.

Atmosphere: 1

Food: 1

Service: 1

I specifically asked for a certain type of pepper not to be added to my Philly cheese steak
and it was added disregarded my specification might not ever come back here at all didn’t even eat my sandwich
I couldn’t eat it.

Food: 1

Great everytime

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mike's Chicken Philly

Delicious sandwiches, friendly and kind staff, clean tables and restrooms. I will go back there again and again.

Atmosphere: 5

Food: 5

Service: 5

MANAGER SUPER SUPER RUDE BAD CUSTOMER SERVICE NEVER

Atmosphere: 1

Food: 1

Service: 1

A year ago we walked into this beautiful place and met a young lady by the name of Maya.
The smile was priceless and the welcoming left me and my daughter speechless in the best way.
We got the Philly with steak and it was served to perfection, plus it was delicious.
Every time we see her she greets us the same way as day one and it’s feels so special plus the food is still awesome !
She is the main reason we keep coming back.
Thanks Maya for being so awesome with us and she is definitely an Asset to this company.
Hey y’all ask for her because she makes the best Philly cheese steak in El Paso.

Atmosphere: 5

Food: 5

Service: 5

It was really good, however I got chicken instead of beef In my Philly. It was still really good but Beef is definitely better.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Big Kahuna Cheese Steak