WORST EXPERIENCE!!!!! I placed an order at the drive thru for 2 sandwiches, waited over 20 min. Was asked what’s the name on the order so was totally forgotten about then was told to park up front because my order is at the end of the line and there are many pick ups behind me. When I ordered there was no line behind me. Very rude employee!!!! Will not be back to this location!!!
Service: 1
elvin padilla
Unprofessional to be honest, need a class on how to treat customers , overall. Not going again, good luck
Atmosphere: 1
Food: 3
Service: 1
M S
Friendly, clean, delicious
Rudy Garcia
Only that I ordered a 16 inch sandwich and asked for pickles, only 1 pickle added wow! Very miserable!
Atmosphere: 5
Food: 4
Service: 5
siyanie Taylor
Usually JJ feel. Friendly positive employees. Odd location. Enjoyed fresh tasty sandwiches without spicy green chili. It's El Paso after all.
Atmosphere: 5
Food: 5
Service: 5
Martin Barraza
Manager Javier was great and welcoming, I didn’t know they opened 10:30 am, I arrived earlier around 10 and he still served me!
Atmosphere: 5
Food: 5
Service: 5
Kyle Stewart
I have used this particular location multiple times for catering events and parties. The order was always correct, on time and usually exceeds expectations. I would definitely recommend this place if you have to put something together and take the overthinking out of the planning.
Atmosphere: 5
Food: 5
Service: 5
Arthur Nieto
Lazy crew at night. poor leadership, no accountability
Heber Trinidad
Jimmy John’s is a place you need to try if you are looking for fresh delicious sandwiches. Unlike other places they make their own bread fresh, which makes the sandwich that much better. Try for yourself.
Atmosphere: 3
Food: 4
Service: 4
Your world is nice
I constantly travel for work around El Paso, and this location is by far my favorite. The staff are extremely kind and helpful, and the restaurant is always clean! I go there in the mornings and there is always a guy working with glasses and curly hair that delivers the best customer service I’ve experienced!
Spent $50 on 3 combos. On my giant, they didn't put any avocado on my beach club, which I'd argue is the primary ingredient. On my little John they added lettuce when the receipt clearly says no lettuce, and they also didn't cut it in half, despite the receipt clearly saying to cut it in half. AND they had no drink carrier, so I had a blast walking up stairs with 3 drinks. Very cool!
Atmosphere: 1
Food: 1
Service: 1
Steve Warren
Right now, there is road construction in front of this location, but it's not too hard to get through. My friend and I were in and out in less than ten minutes. The food was great, and the service was too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Tyie Tie C
Never really ate at Jimmy John's until today and was expecting it to be better than subway. I was wrong. I noticed that there's really not much of a bread selection and was bummed out when I found out they don't have flat bread but it's ok. The chips however are made with peanut oil and me being someone with a peanut allergy and also a garlic allergy there isn't much of a selection. Maybe take some consideration for customers who have food allergies. Glad I always have medication on hand but I may not have medication with me all the time. I'm willing on giving it a second chance. I noticed that an employee took a bit long in the restroom and left their apron in between the fountain drinks and tea just laying around and then 15 or so grabs his apron. Price isn't that bad. It's really clean and not really that much people in the drive thru or inside but it doesn't mean that employees can slack off even though it's not busy.
Atmosphere: 4
Food: 3
Service: 4
Laura Chavez
No complaints other than the construction on airways making it very inconvenience to get into the restaurant which is not the fault of the restaurant everything is awesome at jimmy johns! The Italian sandwich is bomb! And absolutely my go to. The brownie is so good too
Atmosphere: 5
Food: 5
Service: 5
Gabriel Guerrero
Wanted to have a quick dinner, the Dude in the drive thru was very patient and friendly. Good job ! Great worker you have.
WORST EXPERIENCE!!!!! I placed an order at the drive thru for 2 sandwiches, waited over 20 min. Was asked what’s the name on the order so was totally forgotten about then was told to park up front because my order is at the end of the line and there are many pick ups behind me. When I ordered there was no line behind me. Very rude employee!!!! Will not be back to this location!!!
Service: 1
Unprofessional to be honest, need a class on how to treat customers , overall. Not going again, good luck
Atmosphere: 1
Food: 3
Service: 1
Friendly, clean, delicious
Only that I ordered a 16 inch sandwich and asked for pickles, only 1 pickle added wow! Very miserable!
Atmosphere: 5
Food: 4
Service: 5
Usually JJ feel. Friendly positive employees. Odd location. Enjoyed fresh tasty sandwiches without spicy green chili. It's El Paso after all.
Atmosphere: 5
Food: 5
Service: 5
Manager Javier was great and welcoming, I didn’t know they opened 10:30 am, I arrived earlier around 10 and he still served me!
Atmosphere: 5
Food: 5
Service: 5
I have used this particular location multiple times for catering events and parties. The order was always correct, on time and usually exceeds expectations. I would definitely recommend this place if you have to put something together and take the overthinking out of the planning.
Atmosphere: 5
Food: 5
Service: 5
Lazy crew at night. poor leadership, no accountability
Jimmy John’s is a place you need to try if you are looking for fresh delicious sandwiches. Unlike other places they make their own bread fresh, which makes the sandwich that much better. Try for yourself.
Atmosphere: 3
Food: 4
Service: 4
I constantly travel for work around El Paso, and this location is by far my favorite. The staff are extremely kind and helpful, and the restaurant is always clean! I go there in the mornings and there is always a guy working with glasses and curly hair that delivers the best customer service I’ve experienced!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Spent $50 on 3 combos. On my giant, they didn't put any avocado on my beach club, which I'd argue is the primary ingredient. On my little John they added lettuce when the receipt clearly says no lettuce, and they also didn't cut it in half, despite the receipt clearly saying to cut it in half. AND they had no drink carrier, so I had a blast walking up stairs with 3 drinks. Very cool!
Atmosphere: 1
Food: 1
Service: 1
Right now, there is road construction in front of this location, but it's not too hard to get through. My friend and I were in and out in less than ten minutes. The food was great, and the service was too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Never really ate at Jimmy John's until today and was expecting it to be better than subway. I was wrong. I noticed that there's really not much of a bread selection and was bummed out when I found out they don't have flat bread but it's ok. The chips however are made with peanut oil and me being someone with a peanut allergy and also a garlic allergy there isn't much of a selection. Maybe take some consideration for customers who have food allergies. Glad I always have medication on hand but I may not have medication with me all the time. I'm willing on giving it a second chance. I noticed that an employee took a bit long in the restroom and left their apron in between the fountain drinks and tea just laying around and then 15 or so grabs his apron. Price isn't that bad. It's really clean and not really that much people in the drive thru or inside but it doesn't mean that employees can slack off even though it's not busy.
Atmosphere: 4
Food: 3
Service: 4
No complaints other than the construction on airways making it very inconvenience to get into the restaurant which is not the fault of the restaurant everything is awesome at jimmy johns! The Italian sandwich is bomb! And absolutely my go to. The brownie is so good too
Atmosphere: 5
Food: 5
Service: 5
Wanted to have a quick dinner, the Dude in the drive thru was very patient and friendly. Good job ! Great worker you have.
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