Great food, but service leaves room for improvement. Seems like every time I place an online order, they “forget” to add the ingredients that I select. Do they even read the orders and what was selected? We shouldn’t have to check the sandwich EVERYTIME we pick up just to make sure they added everything that was selected and they charged extra for. And yet find that they fail to make the sandwich to order. And when you ask them for the missing toppings, that you were charged for, they get bothered!
Atmosphere: 4
Food: 4
Service: 2
Sea Green
Astounding !Great customer service and delivery !Beach club sandwich with a cherry coke was tasty !Thank you ! ??
Atmosphere: 5
Food: 5
Service: 5
Peter Stewart
This is the slowest Jimmy John’s in the whole country. Drive through line can take over 30 minutes when there is only one car ahead of you with a normal order. Maybe they are super under staffed but the management needs to fix this. Have been coming here for years as it’s close to work but going to stop because it is so slow.
Atmosphere: 3
Food: 5
Service: 1
Bryan Ino
First time eating Jimmy John's, absolutely no flavor, whatsoever.
Atmosphere: 1
Food: 1
Service: 3
Spencer Stutzman
45 minute wait. Anything but freaky fast
Misty Perez
Very disappointed I ordered the Jimmy Cubano with avocado spread for pick up. Once I got home, all I got was ham, provolone and pickles! Called several times, no answer!
Food: 1
Migl
Jimmy John's is probably the best submarine sandwich in El Paso (Airway). We ordered the Vito, and it reminded me of the old Mr. Subs on Mesa Street from back in the day. The Vito Jimmy John's sandwich on Airway Boulevard is a must. Super clean atmosphere and professional customer service!
Atmosphere: 5
Food: 5
Service: 5
jacklynn ortega
There is a manager that quite because he was getting paid less than what he thought was fair. And so he waited for the next pay day like you’re supposed to do to get his last check. But when he called to ask about it. They told him that they weren’t going to pay him for the hours that he had already worked. It is Texas law that an Employer is required to pay hours worked to the employee that quite at the next pay period. If an employee is not paid their hours worked by then it is Texas law for the employer to have to pay them for each day their check is delayed. JIMMY JOHNS IS GOING AGAINST THE LAW AND NOT PAYING THE EMPLOYEE THE HOURS THAT HE ALREADY WORKED AND AS A BIG CORPORATION IT IS RIDICULOUS THAT YOU ARE KEEPING A COUPLE HUNDRED DOLLARS FROM A PAST EMPLOYEE
Atmosphere: 1
Food: 1
Service: 1
Mia Ramos
I asked for the Italian sandwich which comes with a lot of meat. I got all the veggies yet no meat in my sandwich how does that happen?
Atmosphere: 2
Food: 1
Service: 2
Gilbert Galindo
Always have a positive experience when i order from this location. Awesome food and awesome customer service.
Now I love a good sandwich, which this place does have. However I do not recommend this place as I always have the same order and I have to pay a different price each time. I always order a revalue sun with only Turkey cheese and bacon. One day it's $12 for a combo the next day it's $15 and the next it's $14? However I give cudos to a young man who diss he had been working there for awhile. I never got his name but he always there my rider right. If you were working Sunday night 7:30pm on Sept 4th thank you. PS he's the only one I ever get a receipt from
Carlos Balvaneda
Tried the Turkey Tom, it was very good! Would try again.
Food: 4
Service: 5
Recommended dishes: Sandwich
Shelby Youngblood
Haha ! Once came and they said we haven’t got any bread…WHY ARE YALL OPEN then! ?
Dominique Gonzalez
Always satisfied with my sandwiches from there and always friendly and great customer service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Den P.
So disappointed I asked for no tomatoes and no onions on my sandwich. I also asked if I could have the jalapeños on the side. They did neither of that. Don't recommend coming to this area.
Great food, but service leaves room for improvement. Seems like every time I place an online order, they “forget” to add the ingredients that I select. Do they even read the orders and what was selected? We shouldn’t have to check the sandwich EVERYTIME we pick up just to make sure they added everything that was selected and they charged extra for. And yet find that they fail to make the sandwich to order. And when you ask them for the missing toppings, that you were charged for, they get bothered!
Atmosphere: 4
Food: 4
Service: 2
Astounding !Great customer service and delivery !Beach club sandwich with a cherry coke was tasty !Thank you ! ??
Atmosphere: 5
Food: 5
Service: 5
This is the slowest Jimmy John’s in the whole country. Drive through line can take over 30 minutes when there is only one car ahead of you with a normal order. Maybe they are super under staffed but the management needs to fix this. Have been coming here for years as it’s close to work but going to stop because it is so slow.
Atmosphere: 3
Food: 5
Service: 1
First time eating Jimmy John's, absolutely no flavor, whatsoever.
Atmosphere: 1
Food: 1
Service: 3
45 minute wait. Anything but freaky fast
Very disappointed I ordered the Jimmy Cubano with avocado spread for pick up. Once I got home, all I got was ham, provolone and pickles! Called several times, no answer!
Food: 1
Jimmy John's is probably the best submarine sandwich in El Paso (Airway). We ordered the Vito, and it reminded me of the old Mr. Subs on Mesa Street from back in the day. The Vito Jimmy John's sandwich on Airway Boulevard is a must. Super clean atmosphere and professional customer service!
Atmosphere: 5
Food: 5
Service: 5
There is a manager that quite because he was getting paid less than what he thought was fair. And so he waited for the next pay day like you’re supposed to do to get his last check. But when he called to ask about it. They told him that they weren’t going to pay him for the hours that he had already worked. It is Texas law that an Employer is required to pay hours worked to the employee that quite at the next pay period. If an employee is not paid their hours worked by then it is Texas law for the employer to have to pay them for each day their check is delayed. JIMMY JOHNS IS GOING AGAINST THE LAW AND NOT PAYING THE EMPLOYEE THE HOURS THAT HE ALREADY WORKED AND AS A BIG CORPORATION IT IS RIDICULOUS THAT YOU ARE KEEPING A COUPLE HUNDRED DOLLARS FROM A PAST EMPLOYEE
Atmosphere: 1
Food: 1
Service: 1
I asked for the Italian sandwich which comes with a lot of meat. I got all the veggies yet no meat in my sandwich how does that happen?
Atmosphere: 2
Food: 1
Service: 2
Always have a positive experience when i order from this location. Awesome food and awesome customer service.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Now I love a good sandwich, which this place does have. However I do not recommend this place as I always have the same order and I have to pay a different price each time. I always order a revalue sun with only Turkey cheese and bacon. One day it's $12 for a combo the next day it's $15 and the next it's $14? However I give cudos to a young man who diss he had been working there for awhile. I never got his name but he always there my rider right. If you were working Sunday night 7:30pm on Sept 4th thank you. PS he's the only one I ever get a receipt from
Tried the Turkey Tom, it was very good! Would try again.
Food: 4
Service: 5
Recommended dishes: Sandwich
Haha ! Once came and they said we haven’t got any bread…WHY ARE YALL OPEN then! ?
Always satisfied with my sandwiches from there and always friendly and great customer service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
So disappointed I asked for no tomatoes and no onions on my sandwich. I also asked if I could have the jalapeños on the side. They did neither of that. Don't recommend coming to this area.