If I could l leave Zero stars I would. It's always a pleasure walking into a flooded entrance area from the water pouring from the water installation. If you don't manage to drown, you are instantly yelled at by what appears is the hostess. They opt out from a simple friendly greeting and yell at you saying that, "all the tables are reserved for Bottle service!!!" On top of that horrible start, they do not have simple drink options that every bar should offer at this point "high noon and miller lite". Management needs to step it up because this place needs some desperate change. Jon Taffer from bar rescue where you at?
Julian J.
Their rules they come up with every time I go there is ridiculous I guess they don't have other things to do. Couldn't go in because they don't allow hats there.
Ed Carl
This place has gone down in quality since they opened. No more dress code, terrible customer service, they cramp people in there like bars in Mexico.....
Atmosphere: 2
Food: 1
Service: 1
Dylan Jones
My favorite club in El Paso. Always is pretty lively and packed on the weekends and yet drinks are downright reasonable (especially beer), no cover at least in my experience, and the music is great.
Atmosphere: 5
Food: 5
Service: 5
Diego de Ronde
Staff tell me Bathroom is closes at @1:45 am. The business closes at 2am. Then let people in until 1:59am.
Atmosphere: 1
Food: 1
Service: 1
Teresa Nava
Me and my friends didn't like the DJ a lot. He just wasn't playing the right songs, when he did he would play them only for 20 seconds.
Atmosphere: 5
Service: 4
Menonita Conocedor
My recent experience at Malolam was nothing short of horrid. It all began when I arrived at the establishment with a beer in hand, a common practice given that I'm a local resident, and I intended to enjoy it while waiting in the long line. However, without any warning, while I was walking up the stairs, one of the bouncers forcibly grabbed my drink and tossed it onto a parked car in the parking lot. This aggressive and unwarranted action left me shocked and frustrated.After this unfortunate incident, my friends and I waited in line for approximately an hour, only to be informed that I had already been "kicked out" and that they wouldn't allow me entry. This decision seemed arbitrary and without justification, and it felt like a clear abuse of power on the part of the bouncers.I used to be a regular patron at Malolam, but after this unpleasant experience, I have decided that I won't be returning. The treatment I received from the bouncers and the lack of transparency and communication in their actions were unacceptable and have left me with a negative impression of the establishment. A good customer experience should be based on fairness, respect, and open communication, and in this instance, those elements were sorely lacking.
Atmosphere: 1
Food: 1
Service: 1
juan campbell
Great place more of a bar setting, huge portions, affordable pricing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carnitas, Carne Asada
Liz M
By far the worst bar/club environment. We were sitting at the bar and then approached by staff to give up our chairs to later find out they were set up outside unoccupied. Worst customer service. The DJ had continous rave music for hours it became boring real quick. There's many options out there and for sure will not return to this place no matter if they have $1 beers that how bad this place is.
Atmosphere: 1
Food: 1
Service: 1
Deyanira Lares
Terrible place, the bouncers are rude, they closed the bathroom for no reason and the people who went out to use the bathroom in the outside bathrooms were no longer allowed in even to get their things.
Be careful! This place is really special!! Don’t came here !! Specially if you are a
Atmosphere: 1
Food: 1
Service: 1
Ricardo Tan Jr.
love the food! simple and inexpensive, yet better than most restaurants in El Paso. They need to add more food in their menu for brunch in the weekends! love the service and atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tacos De Camarones a La Diabla
Joe Villalobos
I maybe should have posted the before plate, but I rather give props to the Chef ?? now that's Some
Atmosphere: 5
Food: 5
Service: 5
yvonne gonzalez
Worst experience ever!! If you happen to get an unprofessional a**h*** named Milo ask for someone else immediately. He was so rude to our entire table. He ignored us and then got mad at us for just going to the bar to order our drinks. He proceeded to close us out and said to leave when we were done! To make this clear none of us were drunk or being belligerent the only rude person here was our Waiter Milo who proceeded to yell at us for going to the bar to get our own drinks, stating that by doing so we were making his job harder. Well Milo if you had been paying attention to us it wouldn't have Been so hard. Thats not the worst part he then had the other employees lock us in the establishment until we supposedly paid our tab! We had already paid everything off he went and changed the receipts to add a 20% gratuity charge! What gratuity?! He definitely did not deserve our gratitude or money! Never in my life have I ever been so disrespected by someone who clearly has 0 customer service.
Atmosphere: 5
Food: 2
Service: 1
The Prodigious 1
Milo is a the absolute worst server!! One of the drinks I ordered had trash in it and I was overcharged or rather charged twice for the same drinks I had previously paid for.? Don't go here unless you like being ripped off. And. P.S. they charge a gratuity bc their servers are obviously
If I could l leave Zero stars I would. It's always a pleasure walking into a flooded entrance area from the water pouring from the water installation. If you don't manage to drown, you are instantly yelled at by what appears is the hostess. They opt out from a simple friendly greeting and yell at you saying that, "all the tables are reserved for Bottle service!!!" On top of that horrible start, they do not have simple drink options that every bar should offer at this point "high noon and miller lite". Management needs to step it up because this place needs some desperate change. Jon Taffer from bar rescue where you at?
Their rules they come up with every time I go there is ridiculous I guess they don't have other things to do. Couldn't go in because they don't allow hats there.
This place has gone down in quality since they opened. No more dress code, terrible customer service, they cramp people in there like bars in Mexico.....
Atmosphere: 2
Food: 1
Service: 1
My favorite club in El Paso. Always is pretty lively and packed on the weekends and yet drinks are downright reasonable (especially beer), no cover at least in my experience, and the music is great.
Atmosphere: 5
Food: 5
Service: 5
Staff tell me Bathroom is closes at @1:45 am. The business closes at 2am. Then let people in until 1:59am.
Atmosphere: 1
Food: 1
Service: 1
Me and my friends didn't like the DJ a lot. He just wasn't playing the right songs, when he did he would play them only for 20 seconds.
Atmosphere: 5
Service: 4
My recent experience at Malolam was nothing short of horrid. It all began when I arrived at the establishment with a beer in hand, a common practice given that I'm a local resident, and I intended to enjoy it while waiting in the long line. However, without any warning, while I was walking up the stairs, one of the bouncers forcibly grabbed my drink and tossed it onto a parked car in the parking lot. This aggressive and unwarranted action left me shocked and frustrated.After this unfortunate incident, my friends and I waited in line for approximately an hour, only to be informed that I had already been "kicked out" and that they wouldn't allow me entry. This decision seemed arbitrary and without justification, and it felt like a clear abuse of power on the part of the bouncers.I used to be a regular patron at Malolam, but after this unpleasant experience, I have decided that I won't be returning. The treatment I received from the bouncers and the lack of transparency and communication in their actions were unacceptable and have left me with a negative impression of the establishment. A good customer experience should be based on fairness, respect, and open communication, and in this instance, those elements were sorely lacking.
Atmosphere: 1
Food: 1
Service: 1
Great place more of a bar setting, huge portions, affordable pricing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carnitas, Carne Asada
By far the worst bar/club environment. We were sitting at the bar and then approached by staff to give up our chairs to later find out they were set up outside unoccupied. Worst customer service. The DJ had continous rave music for hours it became boring real quick. There's many options out there and for sure will not return to this place no matter if they have $1 beers that how bad this place is.
Atmosphere: 1
Food: 1
Service: 1
Terrible place, the bouncers are rude, they closed the bathroom for no reason and the people who went out to use the bathroom in the outside bathrooms were no longer allowed in even to get their things.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Be careful! This place is really special!! Don’t came here !! Specially if you are a
Atmosphere: 1
Food: 1
Service: 1
love the food! simple and inexpensive, yet better than most restaurants in El Paso. They need to add more food in their menu for brunch in the weekends! love the service and atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tacos De Camarones a La Diabla
I maybe should have posted the before plate, but I rather give props to the Chef ?? now that's Some
Atmosphere: 5
Food: 5
Service: 5
Worst experience ever!! If you happen to get an unprofessional a**h*** named Milo ask for someone else immediately. He was so rude to our entire table. He ignored us and then got mad at us for just going to the bar to order our drinks. He proceeded to close us out and said to leave when we were done! To make this clear none of us were drunk or being belligerent the only rude person here was our Waiter Milo who proceeded to yell at us for going to the bar to get our own drinks, stating that by doing so we were making his job harder. Well Milo if you had been paying attention to us it wouldn't have Been so hard. Thats not the worst part he then had the other employees lock us in the establishment until we supposedly paid our tab! We had already paid everything off he went and changed the receipts to add a 20% gratuity charge! What gratuity?! He definitely did not deserve our gratitude or money! Never in my life have I ever been so disrespected by someone who clearly has 0 customer service.
Atmosphere: 5
Food: 2
Service: 1
Milo is a the absolute worst server!! One of the drinks I ordered had trash in it and I was overcharged or rather charged twice for the same drinks I had previously paid for.? Don't go here unless you like being ripped off. And. P.S. they charge a gratuity bc their servers are obviously
Atmosphere: 1
Food: 1
Service: 1