Nothing really wrong just weird experience. One other table had a large group, and us, party of 2. No other people in the restaurant. Pizza was very good overall.
Taylor M.
Cancelled a private event because they double booked themselves and then lied and said they were selling their building instead of just being honest in the first place.
Jorge Alvarez
Great place to dine and celebrate great tasting great
Atmosphere: 5
Food: 5
Service: 5
Jorge Frias
Really nice place!
Atmosphere: 5
Food: 5
Service: 5
Andre Garcia
Great food and drinks and to top it off our server Michael was supper attentive and nice, we will come back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nachos
Silvia Abilez
If I could give this place a zero I would! First when we arrived server was Melissa all I can say about her is horrible service from everytime we asked for something she would pretty blow us off and because if her we won't be going back and Second they need to hire someone that actually knows how to make drinks that was horrible as well, Samantha was attentive and she really tried, but our first impression Horrible service, food was cold and if anyone of my friends try to go I will tell of our experience.
Atmosphere: 1
Food: 1
Service: 1
N Squire
Great time, bartender Sam was great. Has been years since my last visit to El Paso. Made me feel like a regular. Will definitely be back.
Atmosphere: 5
Service: 5
Brian O.
Before our 2:00 appointment today, we decided to eat lunch at Coco Hacienda. What a surprise, we could not find a parking spot. Finally after circling 2 times one their employees showed us a place to park. When we got inside we knew why parking was scarce, they were hosting some kind of a party. Part of the restaurant was available for people like us, arriving for lunch. They served us corn chips and delicious cheesy queso to start. My wife had the turkey avocado sandwich and I had the Cuban press sandwich. We both had the salt and vinegar chips as a side. Everything was great. Service was outstanding and the atmosphere was great (complete with a huge fountain and beautiful tables).
K Marcucci
I don't mind practicing patience, perhaps the waitress are overwork as service is slow unfortunately. Even to get a drink. Food isn't that bad, but again, the place is probably understaffed. Otherwise Kareoke is fun!
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Salad
DJ Ivan Events
This place is an absolute delight, its got an upscale feel and everything that comes with it ! This place definitely makes our list amongst the best in town in all aspects and recommend to all that enjoy a pleasant dining experience ..
I love the atmosphere when you walk in. The lights, the fountain, the stage and the seating. So much availability inside and out. The food was great, I ordered a caeser salad with chicken and martini. Only main problem is my bartender was on her phone not checking on me or others at the bar. We all ordered food (we didn’t know each other) and she was comfortable on her phone FaceTiming and chatting. I had to get up and actually ask her to get off her phone and check on our phone and ask if we could have more drinks. She then proceeded to only talk to me in Spanish but clearly understood me because before you know it the hostess brought me and many others their food and served more drinks. Even though my drink wasn’t made correctly the hostess, Diana made it comfortable and corrected everything. So again a lovely place but I highly recommend they recheck their staff and train them better or maybe get rid of that one young lady. It’s hard to say but either way I had a great experience with everything else and would recommend this location to others. Just again remove her or train better to allow better customer service.
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Salad
Hiram Davis
Great place, mariachi was great and the food was delightful! We had pizza and Chile con queso with chips! The service was great!
Belinda Maltos
Had a wonderful lunch ate the chicken alfredo
Quez Rashad
This was my first time going there. It took a few minutes for the host to realize that we were waiting to be seated at the front. However, when you sit down and actually get to look at the beauty of the restaurant, it’s amazing! Unfortunately, the service is very slow to bring out drinks and I’m not sure who is at fault for the slow food service (kitchen or staff). The food that they did have was a 8/10. I had the the beef tacos for $10. The tacos were a bit small but they threw in a 4th taco for free so I was pretty pumped about that. It was served on a nice hot plate and the toppings were delicious. The chips and salsa was also VERY good. I’m glad they have the thick chips instead of the thin ones that break easily.
Atmosphere: 5
Food: 4
Service: 2
Tanya Borunda
The Waitress was most interested in servicing her friends. Sat them down at the bar they got refills and food. Waitress ate with her friends before our food arrived (granted she did not sit to eat) she ate off of their plate. Waited more than an hour for our food. We had to get the attention of another wait staff that we had been waiting on our order. Got one of our orders totally wrong. We had to bring it to another wait staff attention that we were out of drinks. We were there to support the Mariachi group. The music kept us there. We had to walk up to the bar staff to pay our bill. This is the one and only time the waitress moved to attend to us. She feared we were not going to pay.
Nothing really wrong just weird experience. One other table had a large group, and us, party of 2. No other people in the restaurant. Pizza was very good overall.
Cancelled a private event because they double booked themselves and then lied and said they were selling their building instead of just being honest in the first place.
Great place to dine and celebrate great tasting great
Atmosphere: 5
Food: 5
Service: 5
Really nice place!
Atmosphere: 5
Food: 5
Service: 5
Great food and drinks and to top it off our server Michael was supper attentive and nice, we will come back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nachos
If I could give this place a zero I would! First when we arrived server was Melissa all I can say about her is horrible service from everytime we asked for something she would pretty blow us off and because if her we won't be going back and Second they need to hire someone that actually knows how to make drinks that was horrible as well, Samantha was attentive and she really tried, but our first impression Horrible service, food was cold and if anyone of my friends try to go I will tell of our experience.
Atmosphere: 1
Food: 1
Service: 1
Great time, bartender Sam was great. Has been years since my last visit to El Paso. Made me feel like a regular. Will definitely be back.
Atmosphere: 5
Service: 5
Before our 2:00 appointment today, we decided to eat lunch at Coco Hacienda. What a surprise, we could not find a parking spot. Finally after circling 2 times one their employees showed us a place to park. When we got inside we knew why parking was scarce, they were hosting some kind of a party. Part of the restaurant was available for people like us, arriving for lunch. They served us corn chips and delicious cheesy queso to start. My wife had the turkey avocado sandwich and I had the Cuban press sandwich. We both had the salt and vinegar chips as a side. Everything was great. Service was outstanding and the atmosphere was great (complete with a huge fountain and beautiful tables).
I don't mind practicing patience, perhaps the waitress are overwork as service is slow unfortunately. Even to get a drink. Food isn't that bad, but again, the place is probably understaffed. Otherwise Kareoke is fun!
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Salad
This place is an absolute delight, its got an upscale feel and everything that comes with it ! This place definitely makes our list amongst the best in town in all aspects and recommend to all that enjoy a pleasant dining experience ..
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I love the atmosphere when you walk in. The lights, the fountain, the stage and the seating. So much availability inside and out. The food was great, I ordered a caeser salad with chicken and martini. Only main problem is my bartender was on her phone not checking on me or others at the bar. We all ordered food (we didn’t know each other) and she was comfortable on her phone FaceTiming and chatting. I had to get up and actually ask her to get off her phone and check on our phone and ask if we could have more drinks. She then proceeded to only talk to me in Spanish but clearly understood me because before you know it the hostess brought me and many others their food and served more drinks. Even though my drink wasn’t made correctly the hostess, Diana made it comfortable and corrected everything. So again a lovely place but I highly recommend they recheck their staff and train them better or maybe get rid of that one young lady. It’s hard to say but either way I had a great experience with everything else and would recommend this location to others. Just again remove her or train better to allow better customer service.
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Salad
Great place, mariachi was great and the food was delightful! We had pizza and Chile con queso with chips! The service was great!
Had a wonderful lunch ate the chicken alfredo
This was my first time going there. It took a few minutes for the host to realize that we were waiting to be seated at the front. However, when you sit down and actually get to look at the beauty of the restaurant, it’s amazing! Unfortunately, the service is very slow to bring out drinks and I’m not sure who is at fault for the slow food service (kitchen or staff). The food that they did have was a 8/10. I had the the beef tacos for $10. The tacos were a bit small but they threw in a 4th taco for free so I was pretty pumped about that. It was served on a nice hot plate and the toppings were delicious. The chips and salsa was also VERY good. I’m glad they have the thick chips instead of the thin ones that break easily.
Atmosphere: 5
Food: 4
Service: 2
The Waitress was most interested in servicing her friends. Sat them down at the bar they got refills and food. Waitress ate with her friends before our food arrived (granted she did not sit to eat) she ate off of their plate. Waited more than an hour for our food. We had to get the attention of another wait staff that we had been waiting on our order. Got one of our orders totally wrong. We had to bring it to another wait staff attention that we were out of drinks. We were there to support the Mariachi group. The music kept us there. We had to walk up to the bar staff to pay our bill. This is the one and only time the waitress moved to attend to us. She feared we were not going to pay.
Atmosphere: 5
Food: 5
Service: 1