McAlister's Deli
3260 N Zaragoza Rd, El Paso
(915) 613-3749
Recent Reviews
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Ordered through Grubhub and was missing a side. The sandwich was also not prepared as it should, as it seemed to be slapped together on a whim with little condiments.
Food: 1
Service: 1
Did a terrible job with putting the correct items in an uber eats order even after accepting an exchange for an unavailable item
Awesome sandwiches but didn't find out buy one get one 50% off didn't apply to 12 inch till we got there.
Excellent comfort food
Atmosphere: 5
Food: 5
Service: 5
Terrible service I did an online order three hours ahead and waited in a line for 35 minutes and they said my order wasn’t in the system even when I had my order number and confirmation. I asked a person in line if they had my order as the app says there’s a designated line for pickups and the girl sad she’d check and never did.
Atmosphere: 1
Food: 1
Service: 1
Super under-staffed 😬
Atmosphere: 1
Food: 5
Service: 1
Just received my meal via delivery. My lemonade arrived with a dead fruit fly floating in the ice. The bread was very soggy (maybe it should have been toasted before) and we did not receive our pickle spears. We tried to call and receive a voicemail recording. This was our FIRST experience.
Food: 2
Service: 1
Came during my hour lunch break, been waiting for almost an hour and there’s still four cars infront of me. Ridiculous.
Our sandwich, and spud was amazing, if only the soup was just as good. However with the great customer service of Nayeli it made all the difference. I do apologize if the spelling of the shift leaders name was inaccurate. But she did keep a positive and respectful tone. If this location wasn’t so far away, I’d go back and give them another shot. Great work Nayeli!
Atmosphere: 4
Food: 2
Service: 4
Quick and friendly service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup
Restaurantji Recommends
Of all places, my granddaughter chose McAlister’s to celebrate her 5th birthday. We arranged four tables (end to end) to accommodate our family. Our selections were brought out quickly without any issues. Service was great, the food was delicious. The employee who took care of us told me that she has been working at McAlisters for only four days. I let her know that she excelled in her service. We shall return!! On a sad note, I would like to report that every visit we make at this particular location, we can never order the baked potato. On one past visit, an employee informed me that “they never have baked potatoes” 😟. I highly recommend a review of the ordering process at this location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
We had the Choose 2 meal and I picked the Italian sandwich with the Savannah Salad and the wife had the BBQ Crunch Chicken Sandwich with the Savannah Salad and some Iced Tea that is always refreshing especially if it’s 98 degrees outside. Everything was fresh and the sandwich’s were delicious. We will be back again.
Atmosphere: 5
Food: 5
Service: 5
3rd time ive gone and waited 30+ minutes
Whoever is running this needs to fix something
Atmosphere: 3
Food: 3
Service: 1
First time here. The broccoli cheddar soup was delicious . I also ordered the peach mango tea, that was way tooooo sweet, I had to weater it down with a large cup of water for it to be drinkable .
Recommended dishes: Broccoli Cheddar Soup
Great little place to take a time out in life. Small inventory on books but i ended up finding something to hopefully dive into. They have food but didnt try. But base on my friends reactions they seem happy with the food!
Atmosphere: 5
Service: 5
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