McDonald's

217 E Paisano Dr, El Paso
(915) 532-1903

Recent Reviews

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Zulema Compean

I like the food ..my favorite is the mcdouble..but it takes forever to place the order. There's no good customer service at night

Atmosphere: 4

Food: 5

Service: 2

I D

I visited this location and was completely ignored at the drive-thru window, despite knocking for several minutes. When I called the store for assistance, the female employee who answered was also rude.

I would have appreciated a simple explanation or acknowledgment instead of being made to feel like we were an inconvenience. The store still had two hours until closing and there were no other customers present. We ultimately chose not to order, as we did not want to deal with the unprofessional attitude.

Atmosphere: 1

Service: 1

Clarence Jordan

The hottest fries I’ve ever gotten from McDonald’s. I’m a fry guy so this was clutch. 5 stars by far!

Atmosphere: 5

Food: 5

Service: 5

sarai hernandez

Very slow service, they gave me an incomplete order and it took them more than half an hour to give me what was missing.

Vanessa Ronnebaum

Im loving it ♡

Sarai Ocon

The fries were horrible. Long wait time just for a simple coffee and they forgot my happy meal and no damn toy. I’m very disappointed, thank you.

Atmosphere: 1

Food: 1

Service: 1

Luis Serrano

Warm Food. Fast and Kind service.

Atmosphere: 5

Food: 5

Service: 5

Minoru Murayama

They didn’t took my order complete, so I ended up with half of my order, meaning my girlfriend and I, ended up sharing one meal, couldn’t get back to complain about it because I had an appointment

Atmosphere: 4

Food: 4

Service: 3

Eddie Hennigan

Hung up when I tried to ask for delivery.

Atmosphere: 1

Food: 1

Service: 1

Chris Medina

Hardly any English is spoken here.

Atmosphere: 1

Food: 1

Service: 1

Patrica Martinez

Liked the free refills

Atmosphere: 2

Food: 3

Service: 2

Deana Illig

Fries were cold and hard and nuggets were cold and like eating rubber my burger was completely wrong and I couldn't even eat it have allergies. Not happy at all, sad meal.

Atmosphere: 2

Food: 1

Service: 1

Gully Foyle

I stopped in this afternoon for a quick bite on my way to my volunteer job. Dropped my bag and hat at a table. The security guard followed me in. All the order kiosks were offline. I walked around to check them all then went to retrieve my stuff. He stops me and says, “You getting food or not?”
“All the pos’s are closed”
He looks at them, confused. “Oh, well . . . You can order at the counter” As I’m gathering my stuff to leave cause I didn’t have time
Really? He just followed me inside to harass me?

Manuel Galaviz

ordered food for my son, paid for it because he is about to work a 12 hour shift and they could not give him the food I ALREADY PAID FOR. This has to be the worst display of bad service and badly trained employees and poor management. Called the restaurant and was hung up twice, in the terms and conditions it does not state that the phone has to be present. TRAIN YOUR MANAGERS AND STAFF TO DO THEIR JOB PLEASE.

Atmosphere: 1

Food: 1

Service: 1

Emmanuel

Great customer service and really fast on my order will go again any time and recommend anybody

Atmosphere: 5

Food: 5

Service: 5

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