McDonald's

Cielo Vista Mall, 8401 Gateway Blvd W, El Paso
(915) 779-3583

Recent Reviews

E Brown

It has been closed since at least 2-16-2024. They should put a sign up letting the customers know when they will reopen.

Alejandro Cano

They closed and also one time i wanted to buy but the prices was more

Atmosphere: 1

Food: 1

Service: 1

david snow

12/28/2024 teens closed up at 7:30pm, and told tons of ppl the kitchen is close and only served fries and fountain drinks.

Atmosphere: 1

Food: 1

Service: 1

Ron Duchene

2:30 p.m./ Monday 11th. Cashier friendly and attentive . Huge sign in front of restaurant advertising McRib. : "It's back"It isn't , they don't have any at this location .Sign at front needs to be reversed advertising something else . Bate and switch . Disappointed .

Atmosphere: 3

Food: 1

Service: 5

robbie white

You have a rude shift leader, working their name, Paulina she was very nasty to me when I informed her that I had been waiting for my small order for about 9 minutes I let her no that I been standing here waiting and watching the staff play with each other and socializing and not working on the customer order for some time now I asked her where my food order and she look ate me rolled her eyes and said to me they are not playing there working like I’m lying. I’m looking directly at the staff myself. Don’t do business here very racist

Atmosphere: 1

Food: 2

Service: 1

Jonah Munoz

I ordered a 20pc nugget combo, every McDonald's I go to they always charge around $11-$13 for this combo. This one however the manager who was cashiering at the moment told me "they don't have the combo" and told me their soda machine doesnt work. Got charged $15!!! (This was the exact same meal but without a cup, he implied it was more expensive cause apparently their "location doesn't provide the combo") I didn't complain and ignored it. Until while I waited I saw everyone else receive cups and you can already guess --used the soda machine.I was agitated already so I respectfully addressed the situation back at him and still didn't care; wouldn't hand me a cup. I WAS OVERCHARGED AND LIED TO. Fortunately one of the employees handed me a cup quick and I thank those workers. However this manager needs to be inspected because that was mistreatment and very unprofessional ?? You ever see a 5'10 light skin guy with glasses in this McDonald's. Avoid it, guys a no-low?

Atmosphere: 4

Food: 4

Service: 1

SV

Assistant manger females is rude . Needs to be replace .

Atmosphere: 1

Food: 4

Skullpower Monkey

I will not be getting burgers from here

Atmosphere: 1

Food: 1

Service: 1

Rose wilson

Terrible service they were so rude never come to location! Before I walked in they laughed to me completely starting and pointing at me then I ordered my food with a promo the girl didn’t understand for reference the promo was a buy one get one free for 6 pc chicken nuggets or a burger I told her I had a promo and ordered a 6 pc I wasn’t being rude at all very patient with everything as I was getting my food I told her have a nice day then she preceded to say bye sir very loudly as there was no men or anyone getting food at the same time as me they proceeded to laugh as I walked off and sat the the table and the manger did absolutely nothing the food was also cold and stale never coming back here

Atmosphere: 1

Food: 1

Service: 1

Ellie Venegas

3 cashiers . one being trained and the other 2 women “supervised “ what ever they are .. extremely rude and disrespectful. Accused a lady that was before me of not paying for a cup for a drink . The customer finally told her I’ll pay for it again if you have a problem . Customer service at its worse . Who ever the owner is needs to train them . Will not ever step foot in that Mc Donald .

isabel delgado

lady in the from rude as hell , food cold and wrong order

Kayla Castaneda

The lady in the front with a bow tied around her bun was extremely rude and sassy with so much attitude over a simple question. That is not what mc Donald’s needs. Where’s the positivity and kindness at???

Shawna Huggins

Horrible service didn't acknowledge me standing at register. Just standing around talking instead of helping the line of customers

Maurice Linton

Another Mc Donald’s to send me on a 6 hour rage of vomiting. POS leadership.. I saw many people bringing their food back to have recooked because either was too cold, or old. Cool the meal to order you garbage establishmentWhere the hell is food safety at any ways? They slacking off too?

Diana Short

Our MacDonald s in Gatesville TX has great service and the restaurant is very clean

Atmosphere: 5

Food: 5

Service: 5

Load More