Always get the orders wrong always missing somethingl
Atmosphere: 1
Food: 2
Service: 1
vivienne valles
This Mc Donald’s service is sooooo slow. And taking sooooo long to come to he intercom to take the order as well. This morning I head multiple people in their cars saying “hellooooooo” because they were waiting so long to take their order. Service sucks. It’s too slow here. I was in line for 25 min when there was only 3 cars in front of me
Atmosphere: 1
Food: 2
Service: 1
lorie lujan
Always make us park to wait for our food never fails
Atmosphere: 3
Food: 3
Service: 2
BRENDA MUNOZ
Apparently you need to get down and get your own Powerade through drive through !
Atmosphere: 1
Food: 1
Service: 1
Lupe Shi
Bathrooms are despicably filthy, stinky and seem to barely get cleaned once month. This specific location has been run by the same careless manager for several years. When she walks around the dining room she reminds me of Urdula the sea witch, always upset and butt hurt! Never a positive experience!
Nasty place bad customer service managers are rude as hell and bad place to eat i found a hair on my sandwich
Atmosphere: 1
Food: 1
Service: 1
Julio Lopez
Was told they had no cup holder. While she was giving me the drinks the lid came off one of drinks and spilled all over car. Made me wait for remainder of order. Had to get off because it was taking long. When I walk up to counter all of sudden cup holders are available. Takes longer to get order if you order through app instead of in person.
Atmosphere: 1
Food: 5
Service: 1
Madonna
I placed an online order at 10:15am on 9/26 picked it up in store at 10:45am on my way to work. My order was not ready. Waited 15 mins and my order was still not ready. I left with no food and was still charged for a meal I didn't receive. I placed my order online so it was ready when I got there on my way to work. I was late to work because I waited those 15 minutes for my food that I never got. Do better McDonald's!!!
Service: 1
Adalberto Vargas
There is little staff and it takes a little longer than usual to take the order. The bathroom gives extremely small towels.
Atmosphere: 4
Food: 5
Service: 3
Brenda Amezcua
If you are looking for the H.K. toys on happy hour from 2-7. Don't order it it will come with the panini cards. The cashier said, " if you want the H.K. toys you have to pay regular price if not they will give you a cheap toy" I paid regular price $6.09. The happy meal comes out and comes with the panini cards. I go up to the cashier and ask her "can you switch them I paid the regular price" as she says rolling her eyes "well I messed up we don't put the H.K. toys on Wednesdays" So I ask for my refund she asks the manager and all she said from the back "ya te avia dicho" so I got my refund. Dont come to castro Mcdonalds as they will try and up charge you and not deliver. Corporate will honor the special and give you the toy on happy hour. Rojas will be the nearest one.
This people are so slow 😏
Service: 1
A lot of moving while not a lot being moved
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Big Mac
The service was fast but the food came out cold.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Chicken Mcnuggets
Prob the best McDonald's in the area
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcgriddle with Sausage
good place
Atmosphere: 4
Food: 4
Service: 5
Always get the orders wrong always missing somethingl
Atmosphere: 1
Food: 2
Service: 1
This Mc Donald’s service is sooooo slow. And taking sooooo long to come to he intercom to take the order as well. This morning I head multiple people in their cars saying “hellooooooo” because they were waiting so long to take their order. Service sucks. It’s too slow here. I was in line for 25 min when there was only 3 cars in front of me
Atmosphere: 1
Food: 2
Service: 1
Always make us park to wait for our food never fails
Atmosphere: 3
Food: 3
Service: 2
Apparently you need to get down and get your own Powerade through drive through !
Atmosphere: 1
Food: 1
Service: 1
Bathrooms are despicably filthy, stinky and seem to barely get cleaned once month. This specific location has been run by the same careless manager for several years. When she walks around the dining room she reminds me of Urdula the sea witch, always upset and butt hurt! Never a positive experience!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Nasty place bad customer service managers are rude as hell and bad place to eat i found a hair on my sandwich
Atmosphere: 1
Food: 1
Service: 1
Was told they had no cup holder. While she was giving me the drinks the lid came off one of drinks and spilled all over car. Made me wait for remainder of order. Had to get off because it was taking long. When I walk up to counter all of sudden cup holders are available. Takes longer to get order if you order through app instead of in person.
Atmosphere: 1
Food: 5
Service: 1
I placed an online order at 10:15am on 9/26 picked it up in store at 10:45am on my way to work. My order was not ready. Waited 15 mins and my order was still not ready. I left with no food and was still charged for a meal I didn't receive. I placed my order online so it was ready when I got there on my way to work. I was late to work because I waited those 15 minutes for my food that I never got. Do better McDonald's!!!
Service: 1
There is little staff and it takes a little longer than usual to take the order. The bathroom gives extremely small towels.
Atmosphere: 4
Food: 5
Service: 3
If you are looking for the H.K. toys on happy hour from 2-7. Don't order it it will come with the panini cards. The cashier said, " if you want the H.K. toys you have to pay regular price if not they will give you a cheap toy" I paid regular price $6.09. The happy meal comes out and comes with the panini cards. I go up to the cashier and ask her "can you switch them I paid the regular price" as she says rolling her eyes "well I messed up we don't put the H.K. toys on Wednesdays" So I ask for my refund she asks the manager and all she said from the back "ya te avia dicho" so I got my refund. Dont come to castro Mcdonalds as they will try and up charge you and not deliver. Corporate will honor the special and give you the toy on happy hour. Rojas will be the nearest one.
Atmosphere: 4
Food: 4
Service: 1
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