Their customer service is amazing!! We had a problem with a mobile order and they helped us. They are very kind!!
Atmosphere: 5
Food: 5
Service: 5
Jerry Uma
The slowest McDonald’s I have ever been to. Usually it takes 45 mins to go thru drive thru. It’s unbelievable.
Atmosphere: 2
Food: 2
Service: 2
Joshua Vela
If you like waiting 30+ minutes in the drive thru for fast food, this location is for you.
Service: 1
Bobby Brower
Good place 2 njoy a quik lunch or breakfast. Friendly located, easy access. B assured I hav/ will inform all of my family and friends of this location.Parking: Due 2 the location of this place (corner of Restler street and Redd Rd), so plenty of parking spaces available.Kid-friendliness: Plenty of room inside 4 little one's 2 maneuver fairly easy.Wheelchair accessibility: All entrance/ exit doors r wheelchair accessible.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: World Famous Fries
Da Silva_Tam57
The customer service was wonderful! I came in on crutches slow but the staff assisted me with the door, the cashier was patient and verified my order, and the food was even brought to me with all utensils. The dining area was clean, and the restrooms as well. I stopped going to McDonald's for a long time due to the carelessness and poor conditions but this experience was wonderful
Atmosphere: 5
Food: 5
Service: 5
Andres Aguilar
Time and Time again they take forever to bring you your food!!! It’s so frustrating, if I want to wait 20 minutes I would have gone to a restaurant. This is suppose to be fast food! Customer service is terrible. After waiting 20 minutes for my food they come out with an incomplete order!!! Very disappointing! Management needs to step up!
Atmosphere: 1
Food: 4
Service: 1
Brandon Cohn
I absolutely love this location! Amazing food and great customer service. Angelo who’s one of the managers has impeccable customer service skills and we appreciate his hard work!
Atmosphere: 5
Food: 5
Service: 5
Hector Puente
Why do they always have people who don't like dealing with customers at the window? Rude young lady who should be in bowels of the kitchen forcing me to take something I didn't want because they can't refund you YOUR MONEY. Richard, please pay attention to your employees, they don't care about your business...
Alejandro Varela Baeza
Delicious
Atmosphere: 5
Food: 5
Service: 5
Luis Carlos Ramirez
The worst service I could have received, the poorly made burgers lacked everything. The long-haired man if one without anything in his hair. They must wear something so that hair does not fall into the food, an employee using the cell phone during work hours. Please pay more attention to your employees. It was take out the
Food is exactly what I expect from a McDonald’s. The service at this location is always slow you can go through drive-through you can order ahead they’re always gonna tell you to pull over or park on the side and you’re gonna be waiting 10 to 12 minutes for your order no matter what.
Atmosphere: 2
Food: 3
Service: 2
Eric Gonzalez
Wow absolutely worst McDonald's in El Paso. The Employees seem to hate their job too and serve your food with no manners. I ordered a hot coffee and it was super cold and asked if I can get another one and the lady yanked the coffee off my hands and they had me wait almost 30 min in the drive thru and I had to walk inside to get my coffee. Absolute piss poor service. I know fast food is hectic and I understand what comes with it but at least have some manners..
Atmosphere: 1
Food: 2
Service: 1
Lexia Lash
Food is good but don't want to come during lunch rush it is way too hectic and wait time can become long even if you order ahead. But normal hours it's fine and staff is nice. Nice place to study after school.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Mcchicken, World Famous Fries
Jason Chen
America's unique
Atmosphere: 5
Food: 4
Service: 4
Jhon Gates
Horrible customer service. Every employee is rude and gives you a vibe and face like we’re annoying them. The wait time are ridiculous. Even when there is no cars inside or in the drive thru we still end up waiting 10-15 minutes. Food is barely lukewarm if your lucky.. Other locations around this area are superior in every way. Place needs better management.
Their customer service is amazing!! We had a problem with a mobile order and they helped us. They are very kind!!
Atmosphere: 5
Food: 5
Service: 5
The slowest McDonald’s I have ever been to. Usually it takes 45 mins to go thru drive thru. It’s unbelievable.
Atmosphere: 2
Food: 2
Service: 2
If you like waiting 30+ minutes in the drive thru for fast food, this location is for you.
Service: 1
Good place 2 njoy a quik lunch or breakfast. Friendly located, easy access. B assured I hav/ will inform all of my family and friends of this location.Parking: Due 2 the location of this place (corner of Restler street and Redd Rd), so plenty of parking spaces available.Kid-friendliness: Plenty of room inside 4 little one's 2 maneuver fairly easy.Wheelchair accessibility: All entrance/ exit doors r wheelchair accessible.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: World Famous Fries
The customer service was wonderful! I came in on crutches slow but the staff assisted me with the door, the cashier was patient and verified my order, and the food was even brought to me with all utensils. The dining area was clean, and the restrooms as well. I stopped going to McDonald's for a long time due to the carelessness and poor conditions but this experience was wonderful
Atmosphere: 5
Food: 5
Service: 5
Time and Time again they take forever to bring you your food!!! It’s so frustrating, if I want to wait 20 minutes I would have gone to a restaurant. This is suppose to be fast food! Customer service is terrible. After waiting 20 minutes for my food they come out with an incomplete order!!! Very disappointing! Management needs to step up!
Atmosphere: 1
Food: 4
Service: 1
I absolutely love this location! Amazing food and great customer service. Angelo who’s one of the managers has impeccable customer service skills and we appreciate his hard work!
Atmosphere: 5
Food: 5
Service: 5
Why do they always have people who don't like dealing with customers at the window? Rude young lady who should be in bowels of the kitchen forcing me to take something I didn't want because they can't refund you YOUR MONEY. Richard, please pay attention to your employees, they don't care about your business...
Delicious
Atmosphere: 5
Food: 5
Service: 5
The worst service I could have received, the poorly made burgers lacked everything. The long-haired man if one without anything in his hair. They must wear something so that hair does not fall into the food, an employee using the cell phone during work hours. Please pay more attention to your employees. It was take out the
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Food is exactly what I expect from a McDonald’s. The service at this location is always slow you can go through drive-through you can order ahead they’re always gonna tell you to pull over or park on the side and you’re gonna be waiting 10 to 12 minutes for your order no matter what.
Atmosphere: 2
Food: 3
Service: 2
Wow absolutely worst McDonald's in El Paso. The Employees seem to hate their job too and serve your food with no manners. I ordered a hot coffee and it was super cold and asked if I can get another one and the lady yanked the coffee off my hands and they had me wait almost 30 min in the drive thru and I had to walk inside to get my coffee. Absolute piss poor service. I know fast food is hectic and I understand what comes with it but at least have some manners..
Atmosphere: 1
Food: 2
Service: 1
Food is good but don't want to come during lunch rush it is way too hectic and wait time can become long even if you order ahead. But normal hours it's fine and staff is nice. Nice place to study after school.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Mcchicken, World Famous Fries
America's unique
Atmosphere: 5
Food: 4
Service: 4
Horrible customer service. Every employee is rude and gives you a vibe and face like we’re annoying them. The wait time are ridiculous. Even when there is no cars inside or in the drive thru we still end up waiting 10-15 minutes. Food is barely lukewarm if your lucky.. Other locations around this area are superior in every way. Place needs better management.
Atmosphere: 1
Food: 1
Service: 1