They suck the first window guy is good the rest of the staff between 10-2 are horrible
Atmosphere: 1
Food: 1
Service: 1
Elaine Berg
This McDonald's was a good spot to hit the drive thru! The staff was quick and efficient and friendly. I went for breakfast and got actually the tastiest item I've ever tasted from McDonald's! It's a steak bagel. It had a steak patty, cheese, egg and grilled onions on a toasted bagel. Very delicious!!! 5 out of 5 stars!
rudy Rey
Senior coffee at a discount
ASHLEY HERRING
All of the employees (at every McDonald's in El Paso, pretty much) are rude and do not even bother to acknowledge the customers... Even after the customers have been standing there waiting for over 10 minutes and the employees repeatedly look at the line and continue to turn their backs. The food is mediocre, at best. Sadly, McDonald's can't even be considered fast food anymore... Terrible service, unsanitary restaurant, bathrooms are awful... 0/10 DO NOT RECOMMEND!!!
Atmosphere: 1
Food: 2
Service: 1
VMD
McDonald’s on Lee Trevino. They did mess up on my order by forgetting a burger, But the manager Jonathan was so professional and replaced my meal with no problem or hesitation to compensate for having to drive back. Great personality great manager this location has. I will be a returning customer!
Atmosphere: 5
Food: 5
Service: 5
Apee Poo
Staff is unaware of their surroundings. If you don’t order at the kiosk, you will be standing for a while until they decide to acknowledge you. I understand that it’s a busy fast food franchise But it doesn’t mean you get to talk to customers like they’re a bother
Atmosphere: 3
Food: 3
Service: 1
Joan Madrigal
Fast service, place is clean most of the time
Atmosphere: 4
Food: 4
Service: 4
AyerKdi
(I have done the feedback so please don’t tell me to go into the link because I’ve already done that get me a real response.)The manager at 11:30 pm in JAN 3 was being rude and threw our receipt at us to me and my friends just because we were trying to get his attention by knocking on the window at drive thru I got out the car to ask him about it, he started calling the cops I need the GM to do something about him because there’s no way there’s a manager acting like a little kid especially a McDonald’s worker I guess he’s sad. I’m an 18 year old. LOL
Atmosphere: 3
Food: 5
Service: 1
Efrain Candia
Horrible location. Don't waste your time. Go to George dieter.
i been in this line for 30 min bro, this is a common occurrence here no matter what day or time!!! i finally got to the window!! my total was 27 something i had the dude $30 and he took 6 minutes counting the charge. I'm sorry i hate to be that guy but come on? and to make it better he slammed the money into my hand, he's lucky im in a festive mood lol
update #3, it's been an hour of sitting here rotting. the dudes working inside seem to be chatting which i understand! but lock in! right now its time to get ur drive through cleared but also it really seems they don't have enough ppl scheduled right now.
Atmosphere: 1
Food: 1
Service: 1
Alejandro Jordan
Is a great place to eat the coffee is good 👍
Atmosphere: 4
Food: 4
Service: 3
Alberto Torres
Always good but never have mcribs
Veronique Dupree
Really nice McDonald’s. This location’s indoor playground is huge and one of the biggest I’ve seen since being in El Paso. My kid really enjoyed it. Also the staff was friendly.
Atmosphere: 5
Food: 5
Service: 5
liza lara
I went thru the drive thru around 2:30p, no cars in either lane. No one greeted in the 1st lane for a few mins. I thought maybe it wasn't working, so i backed up & went to the other lane, i sat there for a few more mins & no one greeted, I even talked into the speaker & still no answer. I decided to go in & i notice a handful of people inside sitting & no one at the counter. (Employees or customers) I noticed the manager & other employees just standing & looking at screens & not a single person checking the counter or noticed me standing there. An employee happened to walk by & i asked if anyone was working the drive thru or the counter, she said sorry & at that point a person finally came to the counter. She just asked what is your order? No hello, no apology, no personality just what is your order? Unbelievable the lack of any courtesy, professionalism & work ethic. The manager could care less of what happened. Do better!!
Food okay
Atmosphere: 4
Food: 4
Service: 4
They suck the first window guy is good the rest of the staff between 10-2 are horrible
Atmosphere: 1
Food: 1
Service: 1
This McDonald's was a good spot to hit the drive thru! The staff was quick and efficient and friendly. I went for breakfast and got actually the tastiest item I've ever tasted from McDonald's! It's a steak bagel. It had a steak patty, cheese, egg and grilled onions on a toasted bagel. Very delicious!!! 5 out of 5 stars!
Senior coffee at a discount
All of the employees (at every McDonald's in El Paso, pretty much) are rude and do not even bother to acknowledge the customers... Even after the customers have been standing there waiting for over 10 minutes and the employees repeatedly look at the line and continue to turn their backs. The food is mediocre, at best. Sadly, McDonald's can't even be considered fast food anymore... Terrible service, unsanitary restaurant, bathrooms are awful... 0/10 DO NOT RECOMMEND!!!
Atmosphere: 1
Food: 2
Service: 1
McDonald’s on Lee Trevino. They did mess up on my order by forgetting a burger, But the manager Jonathan was so professional and replaced my meal with no problem or hesitation to compensate for having to drive back. Great personality great manager this location has. I will be a returning customer!
Atmosphere: 5
Food: 5
Service: 5
Staff is unaware of their surroundings. If you don’t order at the kiosk, you will be standing for a while until they decide to acknowledge you.
I understand that it’s a busy fast food franchise But it doesn’t mean you get to talk to customers like they’re a bother
Atmosphere: 3
Food: 3
Service: 1
Fast service, place is clean most of the time
Atmosphere: 4
Food: 4
Service: 4
(I have done the feedback so please don’t tell me to go into the link because I’ve already done that get me a real response.)The manager at 11:30 pm in JAN 3 was being rude and threw our receipt at us to me and my friends just because we were trying to get his attention by knocking on the window at drive thru I got out the car to ask him about it, he started calling the cops I need the GM to do something about him because there’s no way there’s a manager acting like a little kid especially a McDonald’s worker I guess he’s sad. I’m an 18 year old. LOL
Atmosphere: 3
Food: 5
Service: 1
Horrible location. Don't waste your time. Go to George dieter.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
i been in this line for 30 min bro, this is a common occurrence here no matter what day or time!!!
i finally got to the window!! my total was 27 something i had the dude $30 and he took 6 minutes counting the charge. I'm sorry i hate to be that guy but come on? and to make it better he slammed the money into my hand, he's lucky im in a festive mood lol
update #3, it's been an hour of sitting here rotting. the dudes working inside seem to be chatting which i understand! but lock in! right now its time to get ur drive through cleared but also it really seems they don't have enough ppl scheduled right now.
Atmosphere: 1
Food: 1
Service: 1
Is a great place to eat the coffee is good 👍
Atmosphere: 4
Food: 4
Service: 3
Always good but never have mcribs
Really nice McDonald’s. This location’s indoor playground is huge and one of the biggest I’ve seen since being in El Paso. My kid really enjoyed it. Also the staff was friendly.
Atmosphere: 5
Food: 5
Service: 5
I went thru the drive thru around 2:30p, no cars in either lane. No one greeted in the 1st lane for a few mins. I thought maybe it wasn't working, so i backed up & went to the other lane, i sat there for a few more mins & no one greeted, I even talked into the speaker & still no answer. I decided to go in & i notice a handful of people inside sitting & no one at the counter. (Employees or customers) I noticed the manager & other employees just standing & looking at screens & not a single person checking the counter or noticed
me standing there. An employee happened to walk by & i asked if anyone was working the drive thru or the counter, she said sorry & at that point a person finally came to the counter. She just asked what is your order? No hello, no apology, no personality just what is your order? Unbelievable the lack of any courtesy, professionalism & work ethic. The manager could care less of what happened. Do better!!
Atmosphere: 1
Food: 1
Service: 1
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