McDonald's
1895 Lee Trevino Dr, El Paso
(915) 598-9692
Recent Reviews
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I waited more than 5 minutes in the drive-thru before they even took my order, while on the other line they were serving all the cars. When they finally answered to take my order, I asked to speak with the manager, and honestly, she has no professionalism at all. I donβt understand how they put someone like her in charge of a store. Very bad service, and the way she speaks to customers is not appropriate.
Service: 1
I gotta say y'all gotta work on your attitudes ...
Food: 5
Service: 1
Wait for an order for 30 minutes. I can hear the staff cursing in the back. Customer is missing food item and constantly have to go to the counter for their missing food. Cashier drop cup on the floor picked it up then put the said cup back on the rack.
Atmosphere: 1
Food: 1
Service: 1
Super ππππππππππ
Atmosphere: 5
Food: 5
Service: 5
i just went through the drive thru for a pick up order, and the guy handing me my food made my day. just thought iβd share πππ
Atmosphere: 5
Food: 5
Service: 5
Very poor customer service from the employess at 6:30 pm drive through 09/01/25. Strongly recommend avoiding this location if you want your money worth and safe food.
Atmosphere: 3
Food: 1
Service: 1
we were going to eat at BK but they only had drive tru vs McDonald's open plus playground.staff was nice this day
Atmosphere: 5
Food: 5
Service: 5
It's fast and very greeting
Atmosphere: 5
Food: 5
Service: 5
Ordered from Doordash. No option for regular mustard as sauce option. Wanted regular mustard for my fries.
Food: 4
Service: 4
Might as well go eat at a restaurant for these prices lol
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
Cassandra is amazing shes always smiling, kind and helpful. This lady is why ill be back to that mcdonald's. Thank you for the excellent service
Atmosphere: 5
Food: 5
Service: 5
Incredibly slow drive through.
They took forever with my order and whenever it was ready it didnβt tell me in the app it was, I had to constantly check if it was ready. Crowded
Atmosphere: 2
Food: 3
Service: 2
Excellent
Atmosphere: 5
Food: 5
Service: 5
Customer service terrible, rude and the worse. Restaurant absolutely filthy. I'd hate to wish for AI to replace the people behind the counter but I am starting to like the idea of McDonald's operating digitally. Can't come soon enough.
Atmosphere: 1
Food: 1
Service: 1
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