McDonald's

11390 Gateway N Blvd, El Paso
(915) 822-8664

Recent Reviews

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Roo Dri

Took like 45 minutes for 2 basket fries and cookies and they didn’t even gave me the cookies, I didn’t notice at first that the cookies were missing because I took to out . This place is very dirty and the workers act dumb at work, I saw one just doing nothing and talking with other workers.

Atmosphere: 1

Food: 1

Service: 1

Kristine

They are too busy , talking and laughing.. the service there is terrible.. they are so slow.. come on McDonald's do better.

Atmosphere: 1

Service: 1

Cassidy Gaddis

Just ordered and got the completely wrong order... i used my mobile app and this has been a problem before... really frustrating but I guess I need to check my bad after every time they hand it to me. Just sucks

M Mac

Food needs to be HOT, like it used to be, NOT barely above room temperature.
If I take time to come inside your establishment, you should greet me with a smile and put me in line when I get there. Not wait on 5 to 10 vehicles at the drive through first. And treat me as an afterthought. Oh, I guess I should help the person that actually took the time to come in here! Any and all McDonald's do this. Drive through is priority. What about people that come in. We always have to wait. That is wrong. What happened to customer service???
We stopped going to McDonald's for over a year because of all of this. Things are still the same. That's not customer service McDonald's.

Atmosphere: 3

Food: 4

Service: 2

alivia m

very odd they have to take my phone inside when i want to use apple pay in the drive thru….

Atmosphere: 1

Food: 4

Service: 3

alyssa alaniz

Waited 30 minutes in line for my food, only 3 cars ahead. Food was cold and not fresh at all. Whole team is unproductive.

braylee oschwald

The food is good the workers are nice and the service is fast.

Nola Clabaugh

Hot and spicy chicken sandwich was cold fries were cold worst experience at a McDonald's I've ever had will never eat at this McDonald's again

Giovanni Pease

Rats in the kitchen.

kim callines

This place needs to shut down!!!! The only reason it stays is because it's the only one in the area.

Monica Martinez

Good customer service very fast service too

Rick May

It's McDonald's..lol

Atmosphere: 2

Food: 3

Service: 3

Recommended dishes: Cheeseburger, French Fries

Alberto Tv

They dont friendly with dasher and uber driver ! Waiting very long time to pick up even though your oder first but they dont care, I waited for a long time and saw more than 10 customers who came after me order and leave before me! while my order was long before. I was waiting 30 minute to pick up order for customers! Its horrible

Atmosphere: 1

Food: 1

Service: 1

r guerra

I found lice in my drink!!! I’m so disgusted I want to sue!!!!! They did nothing to help me!!!!!!!!

Atmosphere: 1

Food: 1

Service: 1

Elizabeth Ontiveros

Bad service in all aspects. ?

Service: 1

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