Couldn't place but two order at the drive thru after 11pm, had to drive around three times, girls must have cleaned the milk shake machine, didn't what to make any for us, lazy lol
Atmosphere: 1
Food: 3
Service: 1
Yadira Magallanes
AVOID, AVOID, AVOID!Terrible place, this is the location closest to our house which naturally more convenient, at this point i would much rather drive to The JoeBattle and Edgemere location. Last week we had an emergency and had to stop by quickly to get my sons dinner, we placed the order and took off immediately. Only two find that half the order was missing! We had no time to turn back and get the order corrected, so my son did not get to eat which got me upset, i tried to call for about an hour and the line was “busy” i never got to talk to a manager regarding this issue. In the past they have messed up our orders but did not bother us since i was able to turn back and correct the order, that wasn’t the case this time. If you are going through a drive thru it should be correct majority of the time not the other way around, i understand that people make mistakes but THIS MANY??? This evening I went back and ordered a basket of fries for someone who is sick and cannot not eat much but starchy foods with salt, well the basket of fries came with what seemed like a large order of fries (if not less) and the fries were undercooked. In the picture i show a fully cooked fry and a undercooked fry (I received maybe about 4 to 5 fully cooked ones) Its so disappointing to go somewhere when you have no time only to just get terrible service and food. We will not be coming to this location and will notify our chains of influence to avoid this location at all costs. Extremely disappointed with the service Ive received in less than a week.
Food: 1
Service: 1
Mary Collins
My bacon and my spouse's bacon were burnt and my granddaughter's eggs were runny. Will not go back to that location again.
Atmosphere: 2
Food: 2
Service: 2
abby flores
very nice gentleman at the drive thru window
Atmosphere: 2
Food: 2
Service: 5
Andrea Carter
Slow ans messed up my order
Atmosphere: 1
Food: 1
Service: 1
Joe
Found a hair on my food dont go to that mcdonalds very bad service and rude managers and employees
Atmosphere: 1
Food: 1
Service: 1
Harley Quinn
Placed an order for delivery through uber eats. This mcdonald's didn't start working on my order until an hour later. We ended up getting our food an hour and a half later and it wasn't even fresh. It was all stale, hard, burnt and dry. Terrible service. Never ordering from this location again. Corporate has already been contacted. This is not what I paid you for, mcdonald's. Get it together.
Food: 1
Service: 1
Kitana Marie
I picked curbside pickup was waiting there for a while before another car came. Worker came out and gave them their order. Didn't even try to come ask to see if I was waiting for an order. Waited a while longer saw outside worker laughing tried calling 3 times no answer had to get order through drive thru. By then my order was already cold.
Park and wait, no thank you. I will head to another establishment. Sonic is so much quicker, food take like it has been sitting under the lamp too long, not worth the wait.
Atmosphere: 4
Food: 1
Service: 1
Kristen Campos
Jaden Marco Daniel Braiden and Hailey great service and Jaden sat down to eat with us.
Atmosphere: 5
Food: 5
Service: 5
Juan Carlos Dominguez
Why do they only put 1 napkin?
Atmosphere: 1
Food: 1
Service: 1
Mercedes
This McDonald’s is horrible ! The workers were so rude when requesting condiments! This was coming from one of mangers theamselves ! Work on your customer service guys
Service: 1
Adam Sias
Terrible management manager seemed she was upset food was terrible meat was dry and the cheese wasn't melted also restaurant was cold very bad
always fast service
Atmosphere: 5
Food: 5
Service: 5
Very mean.
Service: 1
Couldn't place but two order at the drive thru after 11pm, had to drive around three times, girls must have cleaned the milk shake machine, didn't what to make any for us, lazy lol
Atmosphere: 1
Food: 3
Service: 1
AVOID, AVOID, AVOID!Terrible place, this is the location closest to our house which naturally more convenient, at this point i would much rather drive to The JoeBattle and Edgemere location. Last week we had an emergency and had to stop by quickly to get my sons dinner, we placed the order and took off immediately. Only two find that half the order was missing! We had no time to turn back and get the order corrected, so my son did not get to eat which got me upset, i tried to call for about an hour and the line was “busy” i never got to talk to a manager regarding this issue. In the past they have messed up our orders but did not bother us since i was able to turn back and correct the order, that wasn’t the case this time. If you are going through a drive thru it should be correct majority of the time not the other way around, i understand that people make mistakes but THIS MANY??? This evening I went back and ordered a basket of fries for someone who is sick and cannot not eat much but starchy foods with salt, well the basket of fries came with what seemed like a large order of fries (if not less) and the fries were undercooked. In the picture i show a fully cooked fry and a undercooked fry (I received maybe about 4 to 5 fully cooked ones) Its so disappointing to go somewhere when you have no time only to just get terrible service and food. We will not be coming to this location and will notify our chains of influence to avoid this location at all costs. Extremely disappointed with the service Ive received in less than a week.
Food: 1
Service: 1
My bacon and my spouse's bacon were burnt and my granddaughter's eggs were runny. Will not go back to that location again.
Atmosphere: 2
Food: 2
Service: 2
very nice gentleman at the drive thru window
Atmosphere: 2
Food: 2
Service: 5
Slow ans messed up my order
Atmosphere: 1
Food: 1
Service: 1
Found a hair on my food dont go to that mcdonalds very bad service and rude managers and employees
Atmosphere: 1
Food: 1
Service: 1
Placed an order for delivery through uber eats. This mcdonald's didn't start working on my order until an hour later. We ended up getting our food an hour and a half later and it wasn't even fresh. It was all stale, hard, burnt and dry. Terrible service. Never ordering from this location again. Corporate has already been contacted. This is not what I paid you for, mcdonald's. Get it together.
Food: 1
Service: 1
I picked curbside pickup was waiting there for a while before another car came. Worker came out and gave them their order. Didn't even try to come ask to see if I was waiting for an order. Waited a while longer saw outside worker laughing tried calling 3 times no answer had to get order through drive thru. By then my order was already cold.
Restaurantji Recommends
Park and wait, no thank you. I will head to another establishment. Sonic is so much quicker, food take like it has been sitting under the lamp too long, not worth the wait.
Atmosphere: 4
Food: 1
Service: 1
Jaden Marco Daniel Braiden and Hailey great service and Jaden sat down to eat with us.
Atmosphere: 5
Food: 5
Service: 5
Why do they only put 1 napkin?
Atmosphere: 1
Food: 1
Service: 1
This McDonald’s is horrible ! The workers were so rude when requesting condiments! This was coming from one of mangers theamselves ! Work on your customer service guys
Service: 1
Terrible management manager seemed she was upset food was terrible meat was dry and the cheese wasn't melted also restaurant was cold very bad
Atmosphere: 1
Food: 1
Service: 1
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