McDonald's

Name: McDonald's
Address: 6101 N Mesa St, El Paso, Texas, 79912, US
Telephone: (915) 833-5959
Price range: $
Rating: 2.4

$ • Fast Food, Burgers, Coffee Shops

Hours:
6101 N Mesa St, El Paso
(915) 833-5959

Menu Order Online

About McDonald's

McDonald's is a convenient fast-food option for those with a busy lifestyle. While some customers have expressed dissatisfaction with the impersonal kiosk ordering system and lack of personalized service, others have had positive experiences with friendly and attentive staff. Some employees, such as Thomas and Kathleen, have been praised for their kindness, politeness, and excellent customer service skills. Despite some delays in filling orders, the food is consistently fresh and delicious. The atmosphere, however, can feel cold and lifeless, lacking color and vibrancy. Many customers appreciate the quick service, especially during busy times like breakfast hours when the staff work efficiently to serve customers promptly. Staff members are often friendly and attentive, ensuring that orders are accurate and food is served fresh. For example, a late-night visit highlighted the excellent customer service from the manager and staff who went above and beyond to make sure a customer’s order was fulfilled, even upgrading the drink. Customers also note that small requests like getting a straw or ketchup sometimes require asking, as they are not automatically provided. Overall, McDonald's remains a reliable choice for a quick meal, with service quality varying depending on the location and staff.