Menchie's Frozen Yogurt

FroYo was great, only thing I didn't enjoy was the asking for a tip after I did all the work.

I didn't like it, the place is very dirty.

Amazing experience. I have always loved Menchie's and that will never change. I came today on a rainy afternoon… best decision ever. Menchie's always has great flavors and fresh toppings. I’m also a big fan of their handcrafted cakes. This place has never failed me with amazing customer service as you’re always greeted with a welcoming smile as you enter. Overall Menchies has always been a 10/10 experience for me.

Yogurt is good. Crazy how they want a tip to serve my self. Is the tip for charging me or for what I served myself im confused.

I've been coming to Menchie's for years, and it's always such a great experience. The customer service is amazing and the yogurt is so delicious. Arely has helped me out so much, she's so kind and really goes out of her way. Miguel, the man with the glasses, is also super helpful and always cheerful. He is always checking in on customers and making sure everyone's doing okay which is really appreciated. I honestly don't understand these recent negative reviews. The workers here are professional, respectful, and focused on doing their jobs. If some people learned how to treat others with basic decency maybe they'd have a better experience too.
It's simple, kindness gets kindness. Also, I'll admit l've shown up like 10 minutes before closing a few times (sorry about that!)and even then the workers are still polite and patient. And seriously, if you have nothing nice to say just don't say anything. Leaving comments about people's appearances is completely unnecessary and honestly just childish. Leave these poor workers alone and let them do their job in peace!

Every time I go to Menchie’s. I have zero problems. The staff does not bother anyone. They just do their jobs. Every staff member there deserves to be appreciated. Advice to “Karen’s” that disagree just stay home.

It’s strange to me that this young man is receiving unnecessary amounts of criticism and hate. Every time Ive been to the establishment I’ve been treated respectfully and never treated in any poor manner by this gentleman. To bring it upon yourself to come to the conclusion that you need to bring a man with you to a frozen yogurt shop because an employee is doing their job in making sure policy is being followed, is beyond due for a whole reassessment on the situation. The people who are “defending” this man aren’t followers, we simply know they aren’t capable of this false narrative that’s trying to be painted onto them. Menchies is more yummy than craze tbh🙏🏻😜

Miguel the manager was on welcoming my family and explaining how to serve us. Him and his team is awesome. We will go back again best ice cream don’t believe any other comment they are saying. Ugly people that want to hurt this amazing young man. Very professional person . Thank you Miguel

I went today to minchies is so clean. The comment of Joe is a lie. This young adults work very hard they have the best customer service ever. The place is spotless and they make you feel so welcome to have a fun day out with your family. Best ice cream in El Paso.

What amazing experience with my whole family at menchis. Best customer service we had . Amazing management and team they have everything was outstanding and professional. Clean area . I believe the Manager Miguel shine the place with his team as welcoming. I give a 10 star rating. Ice cream so good . I will go back 💯.

There are cockroaches in the place, I told the night manager and he said he couldn't do anything about it, and that the whole complex was infested and that it wasn't his responsibility to solve that problem very bad attitude of the manager My first and last time in this place, I better go back to Craze Yogurt.

The place is super hot. I asked two young ladies about the ac and stated they needed a code to access the ac thermostat and sent a text to the manager. Unbelievable

What happened this was proudly owned by someone dedicated to his business. Now every time I go in there are changes to prices and young kids constantly either chatting to one another or on their cell phones to involved to be bothered by questions from customers. I guess customer service comes last

So yummy! Everything was clean and the staff were the sweetest..

Went in, and the place was dirty. The floors were sticky and most of the machines had puddles of yogurt in the catch bins. The attendant could not be bothered for help or to fill the fruit bar. Most of the fruit looked old and the counters were a mess. Last time I ever go to this Menchies.