Everything says they close at 7pm, but the employees lock the doors and give you disgusted looks at 6pm.
Atmosphere: 1
Food: 1
Service: 1
Allison Legendre
Had the most lovely time here and the service was fantastic! Will definitely be back again— thanks so much for the delicious bunt cakes! ❤️
Atmosphere: 5
Food: 5
Service: 5
LixX López
Birthday gift ✨
Atmosphere: 5
Food: 5
Service: 5
Truth Be’Told
I ordered the Oreo individual cake and it was simply gross. Icing didn’t taste like cream cheese icing and the cake did not taste fresh. I will Not be spending my money here again.
Atmosphere: 3
Food: 1
Service: 1
rosie morales
Delicious cakes Any get well cakes
EP-Reviews
As a longtime customer, I am extremely disappointed with the cake we received today. The icing on the cake was simply terrible. The cake was not worth $40 plus dollars. We expressed our feelings to an employee who informed me a manager would be contacting me to discuss my concerns. I have yet to speak to a manager. Think twice before ordering a cake for a special occasion from this location and take your business elsewhere.
Food: 1
Service: 1
Joshua Kallman
Absolutely delicious treats! Nya is super friendly!
Atmosphere: 5
Food: 5
Service: 5
Christel Kelly
Mold was sold with my personal key lime cake. Happy birthday to me, huh? Called and was asked to send the manager a picture and they would call me tomorrow. I definitely understand things happen but the money spent on the normally fresh delicious cakes, serving mold is inexcusable....my suggestion is you monitor and rotate the cakes and maybe check food temps to keep the companies great name intact....you should also empower the team to take care of customers in supervisors or managers absence or don't leave the store without one on shift....bummer I can't enjoy my favorite cake on my birthday due to mold in the cake......
Food: 1
Kemosabe1071
**Frist Timer Experience ** Made an online order for pick up, everything went smoothly. The cakes were perfect, I’ll be ordering a little less frosting next time, but excellent otherwise.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bundt Cake, Red Velvet, Bundtlets, Confetti
Brii
Ordered a cake delivery for my boyfriend who is currently deployed to the border for his birthday, 3 days before it needed to be delivered. Time frame to which it would be delivered was 10:00-12:30, and according to the shop when I called them, I was the only delievery. I thought it would be perfect because he has to leave for his shift by 12:15. I was wrong. The delivery driver left the shop almost 2 hours before it would actually be delivered, and by then, my boyfriend had already left. The cakes will now sit in the hotel lobby until 11pm upon his return. I'm extremely upset that it took 2 hours and 30 minutes to deliver 3 small cakes, when the shop is only 8 minutes away from his location. Don't trust the delivery time, folks. I spent $37 for him to have to wait until an hour before his birthday ends to recieve a cake.
Ordered a cake delivery for my boyfriend who is currently deployed to the border for his birthday, 3 days before it needed to be delivered. Time frame to which it would be delivered was 10:00-12:30, and according to the shop when I called them, I was the only delievery. I thought it would be perfect because he has to leave for his shift by 12:15. I was wrong. The delivery driver left the shop almost 2 hours before it would actually be delivered, and by then, my boyfriend had already left. The cakes will now sit in the hotel lobby until 11pm upon his return. I'm extremely upset that it took 2 hours and 30 minutes to deliver 3 small cakes, when the shop is only 8 minutes away from his location. Don't trust the delivery time, folks. I spent $37 for him to have to wait until an hour before his birthday ends to recieve a cake.
Service: 1
Michael Staffeldt
They got the gender wrong on the gender reveal cake. The manager said they don’t have the ability to see the color of rattle on their end and attributed it to a technical error. I double checked and forwarded them my receipt that specifically stated the color of rattle and gender. Placed the order last week and nobody called me or sent an email to ask - they just guessed and put the wrong rattle in there. $55 for an anticlimactic gender reveal - and the manager said they don’t do refunds but that they would give me a $9 store credit that my parents would have to go pick up themselves because “there was nothing wrong with the cake. You just didn’t get the decoration you wanted.”
Service: 1
Kelly Ashliman
Had a terrible experience at this store. Then reported the problem to the owner and requested a call back still haven’t received one. Will never come back to this location.
Atmosphere: 1
Food: 1
Service: 1
Angelica Amador
My son and I went in to buy some bundlets and asked for the birthday bundt as we always get for our April birthdays. We where told they don’t offer them, and then the girl changed her reasoning to having to register the previous year to qualify for the birthday Bundt, when I told her that we have never been told that before. We ended up buying our Bundt (as I had previously asked the girl for) but was denied the birthday mini bundts. This location lost a frequent buying customer for sure. Clearly employees need to be trained on perks for their customers.
Atmosphere: 1
Food: 4
Service: 1
Liliana Arreola
Amazing flavor, the store is clean and nice decorated and the sales personnel is always amable.On the other hand, they need to have more cake options, such as flavors and sizes.
Everything says they close at 7pm, but the employees lock the doors and give you disgusted looks at 6pm.
Atmosphere: 1
Food: 1
Service: 1
Had the most lovely time here and the service was fantastic! Will definitely be back again— thanks so much for the delicious bunt cakes! ❤️
Atmosphere: 5
Food: 5
Service: 5
Birthday gift ✨
Atmosphere: 5
Food: 5
Service: 5
I ordered the Oreo individual cake and it was simply gross. Icing didn’t taste like cream cheese icing and the cake did not taste fresh. I will
Not be spending my money here again.
Atmosphere: 3
Food: 1
Service: 1
Delicious cakes
Any get well cakes
As a longtime customer, I am extremely disappointed with the cake we received today. The icing on the cake was simply terrible. The cake was not worth $40 plus dollars. We expressed our feelings to an employee who informed me a manager would be contacting me to discuss my concerns. I have yet to speak to a manager. Think twice before ordering a cake for a special occasion from this location and take your business elsewhere.
Food: 1
Service: 1
Absolutely delicious treats! Nya is super friendly!
Atmosphere: 5
Food: 5
Service: 5
Mold was sold with my personal key lime cake. Happy birthday to me, huh? Called and was asked to send the manager a picture and they would call me tomorrow. I definitely understand things happen but the money spent on the normally fresh delicious cakes, serving mold is inexcusable....my suggestion is you monitor and rotate the cakes and maybe check food temps to keep the companies great name intact....you should also empower the team to take care of customers in supervisors or managers absence or don't leave the store without one on shift....bummer I can't enjoy my favorite cake on my birthday due to mold in the cake......
Food: 1
**Frist Timer Experience **
Made an online order for pick up, everything went smoothly. The cakes were perfect, I’ll be ordering a little less frosting next time, but excellent otherwise.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bundt Cake, Red Velvet, Bundtlets, Confetti
Ordered a cake delivery for my boyfriend who is currently deployed to the border for his birthday, 3 days before it needed to be delivered. Time frame to which it would be delivered was 10:00-12:30, and according to the shop when I called them, I was the only delievery. I thought it would be perfect because he has to leave for his shift by 12:15. I was wrong. The delivery driver left the shop almost 2 hours before it would actually be delivered, and by then, my boyfriend had already left. The cakes will now sit in the hotel lobby until 11pm upon his return. I'm extremely upset that it took 2 hours and 30 minutes to deliver 3 small cakes, when the shop is only 8 minutes away from his location. Don't trust the delivery time, folks. I spent $37 for him to have to wait until an hour before his birthday ends to recieve a cake.
Service: 1
Restaurantji Recommends
Ordered a cake delivery for my boyfriend who is currently deployed to the border for his birthday, 3 days before it needed to be delivered. Time frame to which it would be delivered was 10:00-12:30, and according to the shop when I called them, I was the only delievery. I thought it would be perfect because he has to leave for his shift by 12:15. I was wrong. The delivery driver left the shop almost 2 hours before it would actually be delivered, and by then, my boyfriend had already left. The cakes will now sit in the hotel lobby until 11pm upon his return. I'm extremely upset that it took 2 hours and 30 minutes to deliver 3 small cakes, when the shop is only 8 minutes away from his location. Don't trust the delivery time, folks. I spent $37 for him to have to wait until an hour before his birthday ends to recieve a cake.
Service: 1
They got the gender wrong on the gender reveal cake. The manager said they don’t have the ability to see the color of rattle on their end and attributed it to a technical error. I double checked and forwarded them my receipt that specifically stated the color of rattle and gender. Placed the order last week and nobody called me or sent an email to ask - they just guessed and put the wrong rattle in there. $55 for an anticlimactic gender reveal - and the manager said they don’t do refunds but that they would give me a $9 store credit that my parents would have to go pick up themselves because “there was nothing wrong with the cake. You just didn’t get the decoration you wanted.”
Service: 1
Had a terrible experience at this store. Then reported the problem to the owner and requested a call back still haven’t received one. Will never come back to this location.
Atmosphere: 1
Food: 1
Service: 1
My son and I went in to buy some bundlets and asked for the birthday bundt as we always get for our April birthdays. We where told they don’t offer them, and then the girl changed her reasoning to having to register the previous year to qualify for the birthday Bundt, when I told her that we have never been told that before. We ended up buying our Bundt (as I had previously asked the girl for) but was denied the birthday mini bundts. This location lost a frequent buying customer for sure. Clearly employees need to be trained on perks for their customers.
Atmosphere: 1
Food: 4
Service: 1
Amazing flavor, the store is clean and nice decorated and the sales personnel is always amable.On the other hand, they need to have more cake options, such as flavors and sizes.
Atmosphere: 5
Food: 5
Service: 4
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