Papa Johns Pizza
2600 N Mesa St, El Paso
(915) 541-1234
Recent Reviews
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Tonight is the second time I've had a bad experience not just with papa johns but this place specifically. Delivery took three times as long because the driver apparently forgot the soda, after I spoke to the manager who assured me the pizza would be hot it finally arrived. Cold pizza hot soda. Thanks 👍🏽
Good pizza 🍕!!!
I had ordered 2 pizzas online for them to charge me 8 dollars extra n tell me some bullshit excuse. Let time I'm ever ordering from them
Service: 1
Always fresh and usually have food ready earlier than expected.
Atmosphere: 5
Food: 5
Service: 5
My husband and I had such a pleasant experience ordering from this location. The first time Daniel helped us and he was so wonderful. Our youngest has food allergies and sensitivities. It was so helpful to know that I could request a clean cut on the pizza we order for him. To add to the special order I did not know exactly what I wanted because we have a very selective toddler eater and Daniel was so patient, professional and helpful throughout the whole process. I am so grateful. The second experience was over the phone with Jacob and was just as pleasant. He was also very patient and professional and took care to pay attention to the specific details of our order. I truly value the quality of their customer service and professionalism. It is not so easy to find these days. Thank you again Daniel and Jacob! God bless you both!
Food: 5
Service: 5
Scott the manager was a very professional and helpful young man. Keep up the great service Scott i highly recommend this location 👍🏾
Atmosphere: 5
Food: 5
Service: 5
Placed my order at 9pm for delivery, when I called to track my pizza I was on hold for over 30 minutes. They said my order was for pick up instead of delivery. I had to drive to the location just for him to say we gave the pizzas away. Do you want me to remake them. Yes, an I would like my money back. Papa John’s is the worst. They will never receive my busy again.
Atmosphere: 1
Food: 1
Service: 1
We were today to order a pizza (no previous order online)
All the guys working there were so nice, we stayed there to wait and it was really nice to see how they were working even though they have
several orders, they were efficient and with excellent attitude.
Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Store frequently uses door dash, pizzas then arrives late, cold and with no recourse due to using a third party. Just stopped ordering papa John’s due to this issue.
Food: 3
Service: 1
Worst papa johns ever! One pizza they didn't even cut, then after "remaking" one of them they still managed to give me the complete wing pizza. Not to mention the guy doing the pizza dough wasn't even wearing gloves! Never again!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Worst service from employye at cashier, this location always makes you wait fot 20 min for your food, went last saturday night, order from other location because these one is the worst
Atmosphere: 1
Food: 3
Service: 1
Food and staff were amazing! But the call center screwed up she asked if I wanted to upgrade to a large pizza I said yes I got a medium when I picked up
Atmosphere: 3
Food: 5
Service: 5
The manager was amazing.they needed to give him a raise his name is Gael, and he was wonderful by greeting my mom in Spanish due to her not speaking English well. My now my go-to pizzeria all thank to him.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Brownie, Mega Chocolate Chip Cookie, Pepperoni Pizza
I am disappointed, I wish I could give zero stars. They gave us a pizza that was 4 hours old. Half eaten and with hair. It was the most disgusting experience I've had. Staff didn't apologize and didn't show any concern. Very unprofessional and unsanitary.
Atmosphere: 1
Food: 1
Service: 1
Excellent pizza, very nice place
Atmosphere: 5
Food: 4
Service: 5
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