If I could give this 0 stars I will night shift is very rude I placed an order and I was advised it was gunna be ready in 10 mins when I get there they were already closed and told Me my order was canceled they didn't even call me to tell me anything don't come here !
Tony Chavez
Walked in a half hour ago. I was attended by zachary pepper who was completely difficult to communicate with despite my clear questions. His arrogance and nonchalant attitude was unbelievable. From the moment he attended me I made it clear that I wasn't sure what I wanted to order and asked him if he could tell me what promotions they currently had. He refused to inform me stating that, "It all depends on what you are looking for". This went back and forth 3 times. On the 3rd time in told him he was being difficult and I simply wanted to know what promotions they had going on to make a decision on what to order. At that point my temper was flaring from the blatant disrespect and arrogance at which point I simply left the place. Been a papajohns customer for many years up until tonight. If this is the caliber shady character the restaurant considers qualified to be the general manager, I'll have non of it. How you have stooped low papajohns.
Service: 1
Maria Alvarado
Dietary restrictions: Gluten free pizza is delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Papa John's Pizza
Vanessa Menendez
Horrible service and food. I ordered a pizza for lunch at 11pm and didn't get it until 1210 a small pizza. I called 2 times they told me the 3rd party they used had picked it up at 1146.they said they couldn't help me because it was no longer in their hands when I ordered it from papa John's. I asked for manager and he said he was the manager and he was busy closing the store and that he couldn't help me until contacting the 3rd party. I said can u call me back tomorrow he said no I dont work tomorrow. Well finally pizza got here and it's raw. Seriously ugh
Food: 1
Service: 1
Gary Samaniego
The pizza was great. I ordered ahead, so no wait. There's no place to sit: it's strictly ordering and taking home. They have thin crust, regular, and stuffed crust. Delivery is available. As with everything, it has become rather expensive.
Atmosphere: 4
Food: 4
Service: 4
Paola Muniz-Garcia
We ordered pizza and my husband picked it up coming back from work. When he got home there was a missing item. We called the store and asked to get our missing item and ask the manager to please remake the item they had given us since it now would be cold by the time we got our whole order at home. We were bringing back the cold product in exchange. The manager said he wouldn’t exchange the item he had given us for a new one because he had already given that item to us and that hence he has given us the missing item (he basically accused us of lying) he was going to make it. I wish he would understand… and stand behind his product. Obviously the pizza would be cold by the time we retrieve the missing item. We brought back the cold pizza and the manager got super upset when my husband asked him for his name when he was trying to reason with him and explain why he wanted to get both items remade. He basically voided our order and gave us a refund. BTW! We left the cold item at the store. Now, my family needs to figure out something else for dinner along wasting gas and money. All we were hoping was for the manager to be understanding that they did not give us the whole order and it caused for us to drive back. Anyway, I had Papa Johns rated among the best take out places in town but the manager’s inability to deal with the issue has me extremely disappointed. Definitely wished someone else with better people skills was leading the crew in this store.
Atmosphere: 1
Food: 1
Service: 1
Matthew Litten
Pure Excellence! Top tier customer service! My delivery driver was excellent, professional, friendly, and kind! Definitely recommend providing the gentleman with a pay raise! The food provided was exceptional and quick! 5 out of 5 stars for this location!
Atmosphere: 5
Food: 5
Service: 5
Astrid Cochran
I've been ordering from this location for the last 4 years. I've always loved the staff and service but the last 2x the pizza has been kinda lackluster. The dough feels very dense and there's not even enough cheese to cover the sauce. Tastes pretty similar to Little Caesars. I don't know if it's budget cuts or a new cook but 2x is enough for me to not want to try again. ?
Cheyanne Caballero
Just wanted to give Mr FRANK a great review! He made an acception to delivering my food since my shop is just outside of the zone.
Service: 5
Thomas Shukitt
They haven't let us done yet! Way to go Papa John's!
My husband just got out from a pickup (Saturday July 29th, 2023 at around 4pm)and a person was trying to placed an order in store. The customer was a none-English person and the person in the front wasn't even trying to help him. The person left to the back with the other crew members and started to ignore the senior gentleman. So this customer asked my husband for help, explained the situation and proceeded to start calling the crew members from the back, whom they all were ignoring him too. My husband had to raise his voice like, Hey, excuse me!The crew member that was in the front came and my husband started to placed an order for the senior gentleman in English. He was extremely unattended, unbother attitude. I understand if people don't speak English but you do not ignore the customer in hopes of him going away. What's wrong with these people? They were 4 crew members and none of them tried. Disgusting, racist and unkind attitude. Me and my husband felt extremely bad for the gentleman, he was just trying to placed his order.My husband is a former Papa John's employee and had never, NEVER seen something like this happen. I hope Manager Zachary Pepper do something about it.I'm stating the day and hour for reference of who was working at that time.
Atmosphere: 1
Food: 1
Service: 1
Mike M
Ordered a pizza theough ubereats. Waited 45 minutes and then my order was cancelled. Called the store and manager claimed there was nothing they could do.
Atmosphere: 1
Food: 3
Service: 1
Caleb Dyck
Super good food and fast delivery way beter than dominos
Atmosphere: 4
Food: 5
Service: 5
Mariah (AfterLife)
Papa Johns is one of my favorite pizza places. I love their cheese and marinara sauce. Sometimes the pizza can come a bit dry but it’s delicious none the less. I love the pepperoncini peppers and the garlic sauce is hands down my favorite everytime. I recommend the meatball pepperoni papadilla or even the grilled Buffalo chicken papadilla! This store is not a place where you can eat in. It’s small and is just enough for deliveries and take out.
Atmosphere: 2
Food: 4
Service: 4
Trisha Teran
Excellent pizza the wings are not cooked enough they're fatty and the skin is soft and I need it
If I could give this 0 stars I will night shift is very rude I placed an order and I was advised it was gunna be ready in 10 mins when I get there they were already closed and told Me my order was canceled they didn't even call me to tell me anything don't come here !
Walked in a half hour ago. I was attended by zachary pepper who was completely difficult to communicate with despite my clear questions. His arrogance and nonchalant attitude was unbelievable. From the moment he attended me I made it clear that I wasn't sure what I wanted to order and asked him if he could tell me what promotions they currently had. He refused to inform me stating that, "It all depends on what you are looking for". This went back and forth 3 times. On the 3rd time in told him he was being difficult and I simply wanted to know what promotions they had going on to make a decision on what to order. At that point my temper was flaring from the blatant disrespect and arrogance at which point I simply left the place. Been a papajohns customer for many years up until tonight. If this is the caliber shady character the restaurant considers qualified to be the general manager, I'll have non of it. How you have stooped low papajohns.
Service: 1
Dietary restrictions: Gluten free pizza is delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Papa John's Pizza
Horrible service and food. I ordered a pizza for lunch at 11pm and didn't get it until 1210 a small pizza. I called 2 times they told me the 3rd party they used had picked it up at 1146.they said they couldn't help me because it was no longer in their hands when I ordered it from papa John's. I asked for manager and he said he was the manager and he was busy closing the store and that he couldn't help me until contacting the 3rd party. I said can u call me back tomorrow he said no I dont work tomorrow. Well finally pizza got here and it's raw. Seriously ugh
Food: 1
Service: 1
The pizza was great. I ordered ahead, so no wait. There's no place to sit: it's strictly ordering and taking home. They have thin crust, regular, and stuffed crust. Delivery is available. As with everything, it has become rather expensive.
Atmosphere: 4
Food: 4
Service: 4
We ordered pizza and my husband picked it up coming back from work. When he got home there was a missing item. We called the store and asked to get our missing item and ask the manager to please remake the item they had given us since it now would be cold by the time we got our whole order at home. We were bringing back the cold product in exchange. The manager said he wouldn’t exchange the item he had given us for a new one because he had already given that item to us and that hence he has given us the missing item (he basically accused us of lying) he was going to make it. I wish he would understand… and stand behind his product. Obviously the pizza would be cold by the time we retrieve the missing item. We brought back the cold pizza and the manager got super upset when my husband asked him for his name when he was trying to reason with him and explain why he wanted to get both items remade. He basically voided our order and gave us a refund. BTW! We left the cold item at the store. Now, my family needs to figure out something else for dinner along wasting gas and money. All we were hoping was for the manager to be understanding that they did not give us the whole order and it caused for us to drive back. Anyway, I had Papa Johns rated among the best take out places in town but the manager’s inability to deal with the issue has me extremely disappointed. Definitely wished someone else with better people skills was leading the crew in this store.
Atmosphere: 1
Food: 1
Service: 1
Pure Excellence! Top tier customer service! My delivery driver was excellent, professional, friendly, and kind! Definitely recommend providing the gentleman with a pay raise! The food provided was exceptional and quick! 5 out of 5 stars for this location!
Atmosphere: 5
Food: 5
Service: 5
I've been ordering from this location for the last 4 years. I've always loved the staff and service but the last 2x the pizza has been kinda lackluster. The dough feels very dense and there's not even enough cheese to cover the sauce. Tastes pretty similar to Little Caesars. I don't know if it's budget cuts or a new cook but 2x is enough for me to not want to try again. ?
Just wanted to give Mr FRANK a great review! He made an acception to delivering my food since my shop is just outside of the zone.
Service: 5
They haven't let us done yet! Way to go Papa John's!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My husband just got out from a pickup (Saturday July 29th, 2023 at around 4pm)and a person was trying to placed an order in store. The customer was a none-English person and the person in the front wasn't even trying to help him. The person left to the back with the other crew members and started to ignore the senior gentleman. So this customer asked my husband for help, explained the situation and proceeded to start calling the crew members from the back, whom they all were ignoring him too. My husband had to raise his voice like, Hey, excuse me!The crew member that was in the front came and my husband started to placed an order for the senior gentleman in English. He was extremely unattended, unbother attitude. I understand if people don't speak English but you do not ignore the customer in hopes of him going away. What's wrong with these people? They were 4 crew members and none of them tried. Disgusting, racist and unkind attitude. Me and my husband felt extremely bad for the gentleman, he was just trying to placed his order.My husband is a former Papa John's employee and had never, NEVER seen something like this happen. I hope Manager Zachary Pepper do something about it.I'm stating the day and hour for reference of who was working at that time.
Atmosphere: 1
Food: 1
Service: 1
Ordered a pizza theough ubereats. Waited 45 minutes and then my order was cancelled. Called the store and manager claimed there was nothing they could do.
Atmosphere: 1
Food: 3
Service: 1
Super good food and fast delivery way beter than dominos
Atmosphere: 4
Food: 5
Service: 5
Papa Johns is one of my favorite pizza places. I love their cheese and marinara sauce. Sometimes the pizza can come a bit dry but it’s delicious none the less. I love the pepperoncini peppers and the garlic sauce is hands down my favorite everytime. I recommend the meatball pepperoni papadilla or even the grilled Buffalo chicken papadilla! This store is not a place where you can eat in. It’s small and is just enough for deliveries and take out.
Atmosphere: 2
Food: 4
Service: 4
Excellent pizza the wings are not cooked enough they're fatty and the skin is soft and I need it
Atmosphere: 4
Food: 4
Service: 4